Hello, We took a look at Peer's request, and there's an exception being thrown in the Sandbox during the stage at which criteria are checked for policy violations. Ads are also checked for policy violations in the Sandbox, and the problems with adding those may have a similar cause. It's not immediately clear why this would be happening for a subset of accounts, and if anyone who is affected is curious, they can try using a different GMail account and let us know whether you see the same behavior.
I'll update folks with what I hear back about the resolution to the underlying exception. Cheers, -Jeff Posnick, AdWords API Team On Jan 7, 2:42 pm, AdWords API Advisor <adwordsapiadvi...@google.com> wrote: > Okay, this still isn't something that I or my colleagues have been > able to reproduce (I tried using my own ad group id but an otherwise > similar addCriteria() call with no issues, and I can create ads as > well). I'll have this escalated to see what we can learn about the > errors from the Sandbox logs. > > Cheers, > -Jeff Posnick, AdWords API Team > > On Jan 7, 1:14 pm, Plaudit <b...@5gigahertz.com> wrote: > > > Thanks for popping in. > > > I can create a campaign, create an ad group, then I get the error when > > I try to create an ad. > > > On Jan 7, 8:05 am, AdWords API Advisor <adwordsapiadvi...@google.com> > > wrote: > > > > Hello, > > > > While I'm not going to discount the possibility of the Sandbox having > > > issues, I can't reproduce anything right now--new client account > > > creation, campaign creation, and getting client account info all > > > worked. > > > > What calls were you making when you encountered the error? Can you > > > reproduce it now? > > > > Cheers, > > > -Jeff Posnick, AdWords API Team > > > > On Jan 7, 1:34 am, Plaudit <b...@5gigahertz.com> wrote: > > > > > I am getting the same error. > > > > > On Jan 6, 7:47 pm, Ursula <ursula.kellm...@gmail.com> wrote: > > > > > > Hello, > > > > > Is there something wrong with the sandbox today? I've been trying to > > > > > run various tests and I am getting this error on every request: > > > > > An internal error has occurred. Please retry your request. > > > > > > When will this be fixed? > > > > > > Thank you, > > > > > Ursula Kellmann > > > > > iCrossing --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en -~----------~----~----~----~------~----~------~--~---
