Hello, The servers have not yet been restarted--because it's outside of the normal release cycle there's a couple of layers of approval and scheduling that it needs to go through, but the emergency request was made.
Cheers, -Jeff Posnick, AdWords API Team On Dec 17, 11:17 am, The Talented Mr Web <ne...@buyonlinenow.com> wrote: > Just wondering if we know if the patch has been applied, or when that > might happen. Just under a bit of pressure to get this API done. > > Thanks. > > On Dec 17, 8:17 am, xparrot <dereko...@gmail.com> wrote: > > > I'm still getting login failures. If the patch has gone live, then > > apparently it didn't work. > > > On Dec 16, 5:50 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > wrote: > > > > Hello Folks, > > > > Just to update everyone on the Sandbox unavailability: there's a > > > patch to the account login code that has just been submitted. The > > > actual Sandbox servers haven't been restarted yet to pick up this > > > patch, though. > > > > I am hopeful that once the patch goes live the login issues will be > > > resolved, and I'll update this post when that takes place. Apologies > > > in the meantime for the continued unavailability--I've said this > > > before, but the team is aware that Sandbox is an important part of the > > > development and release cycle, and minimizing the unplanned downtime > > > is something that we can definitely improve on. > > > > Cheers, > > > -Jeff Posnick, AdWords API Team > > > > On Dec 15, 10:58 am, AdWords API Advisor > > > > <adwordsapiadvi...@google.com> wrote: > > > > Hello All, > > > > > Sorry about the lack of an update on Friday. > > > > > To answer a few questions, this is not related to a periodic refresh > > > > of the Sandbox accounts. There should also not be a connection between > > > > the version of a client library you're using and whether you have > > > > trouble logging in or not. > > > > > Not all accounts are affected (the initial account I tried with was > > > > not), but we're not sure at the moment why some accounts are having > > > > issues logging in and others are not. The issue does seem to lie with > > > > the code that talks to the Google Account service, and the core > > > > engineering team is examining whether there are any recent changes to > > > > the version of that service that the Sandbox speaks to that might > > > > explain this behavior. > > > > > It's being actively investigated, and I'll let folks know when > > > > there's an update. > > > > > Cheers, > > > > -Jeff Posnick, AdWords API Team > > > > > On Dec 15, 10:45 am, ZSvedic <zsve...@gmail.com> wrote: > > > > > > I am having problems also. > > > > > > Maybe the issue is related to periodic cleansing of sandbox accounts? > > > > > I returned from vocation and .NET application that was working with > > > > > sandbox the day before I left is not working now when I got back. No > > > > > change -- same app. > > > > > > I have tried downloading the latest .NET library > > > > > (awapi_dotnet_lib_2.1.0.tar.gz) and switching to v13 but no luck. My > > > > > regular account works but sandbox reports "Exception: Login with this > > > > > username/password failed." > > > > > > --Zeljko > > > > > > On Dec 11, 11:09 pm, AdWords API Advisor > > > > > > <adwordsapiadvi...@google.com> wrote: > > > > > > On closer inspection, we're hearing this from a few other folks as > > > > > > well. I'm not having trouble using the Sandbox account I normally > > > > > > log > > > > > > in with, but when I just tried using a different GMail account, I > > > > > > see > > > > > > the "Login with this username/password failed." too. > > > > > > > So it does look like there's something going on here--we'll look > > > > > > into > > > > > > it. > > > > > > > Cheers, > > > > > > -Jeff Posnick, AdWords API Team- Hide quoted text - > > > > - Show quoted text - --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en -~----------~----~----~----~------~----~------~--~---
