Great, Thanks for helping out with this. We've been able to get around this by using another account, yep.
mark. On Nov 4, 12:31 am, AdWords API Advisor <[EMAIL PROTECTED]> wrote: > Hello Mark, > > I just checked and the error message you're getting does appear to be > accurate (albeit inconvenient). There are actually two entries for > your GMail address in our Sandbox's user account data store. There are > a handful of other addresses with duplicates, though the majority of > email addresses have only one entry. > > I've opened a bug with the engineering team to see if they can figure > out how the duplicate entries might have been created. This behavior > does appear to be limited only to the Sandbox environment. > > I don't have the ability to delete your extra entry and since there > shouldn't be any data in your Sandbox client accounts following the > refresh, I think the quickest thing would be for you to create a new > @gmail.com address and use that for Sandbox access. The extra entry > for your account should automatically be cleared up next month when > the Sandbox environment is reset, and you can go back to using your > original address at that point if you'd prefer. Apologies for the > inconvenience in the meantime. > > Cheers, > -Jeff Posnick, AdWords API Team > > On Nov 2, 11:48 pm, mark <[EMAIL PROTECTED]> wrote: > > > Yes, I am using the dev key/token for the same email address. i just > > checked again, and any access to the sandbox returns the same error. > > > thanks much, > > mark. > > > On Oct 31, 10:56 pm, AdWords API Advisor > > > <[EMAIL PROTECTED]> wrote: > > > Hello Mark, > > > > Are you using the same @gmail.com email address that you're posting > > > under to access the Sandbox? If not, what's the username portion of > > > the @gmail.com address? > > > > Cheers, > > > -Jeff Posnick, AdWords API Team > > > > On Oct 30, 11:12 pm, mark <[EMAIL PROTECTED]> wrote: > > > > > Hello! > > > > > Yes, we're still seeing this error. Any call to any API in the > > > > Sandbox for us right now results in in the error "More than one > > > > adwords account exist for the specified login", with no additional > > > > information returned at all. > > > > > thanks, > > > > mark. > > > > > Any call to the > > > > > On Oct 30, 12:08 am, AdWords API Advisor > > > > > <[EMAIL PROTECTED]> wrote: > > > > > I haven't received official confirmation from the engineer who was > > > > > looking into it, but the Sandbox environment does appear to be fully > > > > > functional from my tests. If you're still running into issues now, let > > > > > us know. > > > > > > Cheers, > > > > > -Jeff Posnick, AdWords API Team > > > > > > On Oct 28, 8:59 pm, mark <[EMAIL PROTECTED]> wrote: > > > > > > > well, good to know it's not just me :-). > > > > > > > could you keep the the group advised of what's going on? > > > > > > > thanks so much, > > > > > > mark. > > > > > > > On Oct 28, 11:50 pm, AdWords API Advisor > > > > > > > <[EMAIL PROTECTED]> wrote: > > > > > > > I can answer the "SandBox wigging out?" question in the > > > > > > > affirmative: > > > > > > > yes, the Sandbox is wigging out. It's having some trouble coming > > > > > > > back > > > > > > > after one of its periodic data refreshes. The engineering team is > > > > > > > aware of the issue and is working on normalizing things. > > > > > > > > Cheers, > > > > > > > -Jeff Posnick, AdWords API Team > > > > > > > > On Oct 28, 3:07 am, mark <[EMAIL PROTECTED]> wrote: > > > > > > > > > I'm actually seeing this for any API calls in the sandbox right > > > > > > > > now, > > > > > > > > not just AccountService calls. > > > > > > > > > the headers should be right > > > > > > > > > email - my adwords api account email > > > > > > > > password - duh > > > > > > > > developerToken = myemail++USD > > > > > > > > applicationToken = '' > > > > > > > > clientEmail = client_1+myemailaddress > > > > > > > > > anybody else seeing this? any call at all for me in the > > > > > > > > sandbox > > > > > > > > returns that error string > > > > > > > > > "More than one adwords account exist for the specified login" > > > > > > > > > thanks, > > > > > > > > mark. > > > > > > > > > On Oct 28, 1:20 pm, mark <[EMAIL PROTECTED]> wrote: > > > > > > > > > > Hello! > > > > > > > > > > Along the same vein as a previous poster who was getting > > > > > > > > > weird > > > > > > > > > internal errors with the Sandbox, we're suddenly seeing a lot > > > > > > > > > of "More > > > > > > > > > than one adwords account exist for the specified login" > > > > > > > > > errors being > > > > > > > > > returned from the Sandbox for calls to > > > > > > > > > AccountService::getClientAccounts. > > > > > > > > > > This is stuff that was all working just fine sometime in > > > > > > > > > the last 18 > > > > > > > > > hours. > > > > > > > > > > m. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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