Hi Timothy, yes, the ANS5283E would trigger the rc 12. The next step would be to review the dsmerror.log for messages between the time the backup started (around midnight?) and 00:01:42 when ANS5283E was issued to see if there are further details about the error.
Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2011-04-07 09:49:57: > From: "Hughes, Timothy" <timothy.hug...@oit.state.nj.us> > To: ADSM-L@vm.marist.edu > Date: 2011-04-07 10:04 > Subject: Re: ANS1417W Protected system state file 'C:\Windows > \System32\wuauclt.exe' is backed up to the drive file space, not > system state file space. > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > Andy, > > I looked further as you suggested and found the problem I think? > Notice the last message "ANS5283E the operation was unsuccessful". > Though still not quite sure exactly causing that unsuccessful operation. > > > > 4/07/2011 00:01:42 ANS1959I Removing previous incomplete group > '\System State\0\SystemState' Id:0-75703620 > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'ASR' > using shadow copy. > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'This > is the path to the boot BCD store and the boot managers. > All the files in this directory need to be backed up.' using shadow copy. > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select > this volume (C:) if it is a critical volume. > Critical volumes are those which ASR must restore.' using shadow copy. > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select > to include disk #0 (of signature 0xac61e698) for ASR restore.' using > shadow copy. > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select > to include disk #1 (of signature 0x1de944bd) for ASR restore.' using > shadow copy. > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select > to include disk #2 (of signature 0xf01ed94c) for ASR restore.' using > shadow copy. > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select > to include disk #6 (of signature 0x7581cf48) for ASR restore.' using > shadow copy. > 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select > to include disk #8 (of signature 0xad94f4eb) for ASR restore.' using > shadow copy. > 04/07/2011 00:01:42 Backing up object 'COM+ REGDB Writer' component > 'COM+ REGDB' using shadow copy. > 04/07/2011 00:01:42 Backing up object 'Registry Writer' component > 'Registry' using shadow copy. > 04/07/2011 00:01:42 Backing up object 'Cluster Database' component > 'ClusterDatabase' using shadow copy. > 04/07/2011 00:01:42 Backing up object 'IIS Config Writer' component > 'IISCONFIG' using shadow copy. > 04/07/2011 00:01:42 Backing up object 'IIS Metabase Writer' > component 'IISMETABASE' using shadow copy. > 04/07/2011 00:01:42 Backing up object 'WMI Writer' component > 'Windows Managment Instrumentation' using shadow copy. > 04/07/2011 00:01:42 ANS5283E The operation was unsuccessful. > > > Regards > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On > Behalf Of Andrew Raibeck > Sent: Wednesday, April 06, 2011 2:55 PM > To: ADSM-L@VM.MARIST.EDU > Subject: Re: ANS1417W Protected system state file 'C:\Windows > \System32\wuauclt.exe' is backed up to the drive file space, not > system state file space. > > Timothy, > > The TSM return codes are set based on the highest severity issue that was > encountered during the backup. There is a chapter in the client manual on > return code that discusses the "rules" for how messages determine the > return code (just in case you aren't already familiar with that > information). In older client manuals it used to be part of the chapter on > scheduling, but in the current manual it has its own chapter. > > In the messages you showed here, I see nothing that would cause the RC to > be set to 12. Check dsmsched.log and dsmerror.log for other messages that > might indicate a problem. There has to be some error message there > (unrelated to skipped files) that is triggering the RC 12. > > Best regards, > > Andy Raibeck > IBM Software Group > Tivoli Storage Manager Client Product Development > Level 3 Team Lead > Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS > Internet e-mail: stor...@us.ibm.com > > IBM Tivoli Storage Manager support web page: > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/ > Tivoli_Storage_Manager > > "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2011-04-06 > 11:21:57: > > > From: "Hughes, Timothy" <timothy.hug...@oit.state.nj.us> > > To: ADSM-L@vm.marist.edu > > Date: 2011-04-06 11:47 > > Subject: Re: ANS1417W Protected system state file 'C:\Windows > > \System32\wuauclt.exe' is backed up to the drive file space, not > > system state file space. > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > > > Andy Thanks! > > > > > > The backup is getting the return code=12, The only other messages I > > see is files failed to backup I don't think that is causing the return > code. > > > > > > Regards! > > > > > > 04/06/2011 00:05:19 ANS1228E Sending of object '\\siu345\c$\Windows > > \Cluster\CLUSDB.LOG1' failed > > 04/06/2011 00:05:19 ANS4987E Error processing '\\siu345\c$\Windows > > \Cluster\CLUSDB.LOG1': the object is in use by another process > > 04/06/2011 00:05:26 ANS1228E Sending of object '\\siu345\c$\Windows > > \ServiceProfiles\LocalService\AppData\Local\lastalive0.dat' failed > > 04/06/2011 00:05:26 ANS4987E Error processing '\\siu345\c$\Windows > > \ServiceProfiles\LocalService\AppData\Local\lastalive0.dat': the > > object is in use by another process > > 04/06/2011 00:05:31 ANS1228E Sending of object '\\siu345\c$\Windows > > \ServiceProfiles\LocalService\AppData\Local\lastalive1.dat' failed > > 04/06/2011 00:05:31 ANS4987E Error processing '\\siu345\c$\Windows > > \ServiceProfiles\LocalService\AppData\Local\lastalive1.dat': the > > object is in use by another process > > 04/06/2011 00:05:40 ANS1228E Sending of object '\\siu345\c$\Windows > > \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456- > > A289-439d-8115-601632D005A0' failed > > 04/06/2011 00:05:40 ANS4987E Error processing '\\siu345\c$\Windows > > \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456- > > A289-439d-8115-601632D005A0': the object is in use by another process > > 04/06/2011 00:05:46 ANS1228E Sending of object '\\siu345\c$\Windows > > \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456- > > A289-439d-8115-601632D005A0' failed > > 04/06/2011 00:05:46 ANS4987E Error processing '\\siu345\c$\Windows > > \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456- > > A289-439d-8115-601632D005A0': the object is in use by another process > > 04/06/2011 00:05:54 ANS1228E Sending of object '\\siu345\c$\Windows > > \System32\SMI\Store\Machine\SCHEMA.DAT.LOG1' failed > > 04/06/2011 00:05:54 ANS4987E Error processing '\\siu345\c$\Windows > > \System32\SMI\Store\Machine\SCHEMA.DAT.LOG1': the object is in use > > by another process > > 04/06/2011 00:05:59 ANS1802E Incremental backup of '\\siu345\c$' > > finished with 6 failure > > > > 04/06/2011 00:05:59 ANS1802E Incremental backup of '\\siu345\c$' > > finished with 6 failure > > > > 04/06/2011 00:05:59 ANS1512E Scheduled event 'MIDNITE2' failed. > > Return code = 12. > > > > -----Original Message----- > > From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On > > Behalf Of Andrew Raibeck > > Sent: Tuesday, April 05, 2011 4:27 PM > > To: ADSM-L@VM.MARIST.EDU > > Subject: Re: ANS1417W Protected system state file 'C:\Windows > > \System32\wuauclt.exe' is backed up to the drive file space, not > > system state file space. > > > > Timothy, > > > > The ANS1417W is a warning message, which would cause the backup to end > with > > a status of "successful" and "return code 8". This return code means that > > TSM was able get through the backup operation, but one or more warning > > messages were issued which should be investigated. It can also mean that > > files were skipped. > > > > A failed backup ends with return code 12, and is marked as "failed" in > the > > TSM events table (like what you would see if you do "query event"). So if > > indeed it is failing with return code 12 then I imagine something else is > > going on. > > > > Best regards, > > > > Andy Raibeck > > IBM Software Group > > Tivoli Storage Manager Client Product Development > > Level 3 Team Lead > > Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS > > Internet e-mail: stor...@us.ibm.com > > > > IBM Tivoli Storage Manager support web page: > > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/ > > Tivoli_Storage_Manager > > > > "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2011-04-05 > > 15:59:37: > > > > > From: "Hughes, Timothy" <timothy.hug...@oit.state.nj.us> > > > To: ADSM-L@vm.marist.edu > > > Date: 2011-04-05 16:07 > > > Subject: Re: ANS1417W Protected system state file 'C:\Windows > > > \System32\wuauclt.exe' is backed up to the drive file space, not > > > system state file space. > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > > > > > Thanks Andy, > > > > > > I will take a look and also find out why the backup is actually > > > failing if this is not causing it. This is the only message I saw I > > > will check again though. > > > > > > Best regards > > > > > > -----Original Message----- > > > From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On > > > Behalf Of Andrew Raibeck > > > Sent: Tuesday, April 05, 2011 3:46 PM > > > To: ADSM-L@VM.MARIST.EDU > > > Subject: Re: ANS1417W Protected system state file 'C:\Windows > > > \System32\wuauclt.exe' is backed up to the drive file space, not > > > system state file space. > > > > > > Timothy, > > > > > > This message does not actually cause the backup to "fail". However, it > > does > > > merit attention. Go to the link in my sig and search on the message > > number > > > (ANS1417W) and you will find an important flash about this issue (which > > was > > > also posted to the list a couple or so weeks ago). > > > > > > Best regards, > > > > > > Andy Raibeck > > > IBM Software Group > > > Tivoli Storage Manager Client Product Development > > > Level 3 Team Lead > > > Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS > > > Internet e-mail: stor...@us.ibm.com > > > > > > IBM Tivoli Storage Manager support web page: > > > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/ > > > Tivoli_Storage_Manager > > > > > > "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2011-04-05 > > > 15:33:35: > > > > > > > From: "Hughes, Timothy" <timothy.hug...@oit.state.nj.us> > > > > To: ADSM-L@vm.marist.edu > > > > Date: 2011-04-05 15:36 > > > > Subject: ANS1417W Protected system state file 'C:\Windows\System32 > > > > \wuauclt.exe' is backed up to the drive file space, not system state > > > > file space. > > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > > > > > > > Has anyone had a Windows 2008 client backup fail with the following > > > error? > > > > > > > > > > > > ANS1417W Protected system state file is backed up > > > > to the drive file space, not system state file space. > > > > > > > > > > > > > > > > 4/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\xmllite.dll' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\xmlprovi.dll' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\xolehlp.dll' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\XpsGdiConverter.dll' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\XpsPrint.dll' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\XpsRasterService.dll' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\xpsservices.dll' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\XPSSHHDR.dll' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\xpssvcs.dll' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\xwizard.dtd' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\xwizards.dll' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\xwreg.dll' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\xwtpw32.dll' is backed up > > > > to the drive file space, not system state file space. > > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > > \System32\zipfldr.dll' is backed up > > > > to the drive file space, not system state file space > > > > > > > > Windows 2008 Enterprise sp2 64 bit > > > > Tivoli client 6.2.2 > > > > TSM 6.2.2.0 > > > > > > > > > > > > Thanks
