Andy, I looked further as you suggested and found the problem I think? Notice the last message "ANS5283E the operation was unsuccessful". Though still not quite sure exactly causing that unsuccessful operation.
4/07/2011 00:01:42 ANS1959I Removing previous incomplete group '\System State\0\SystemState' Id:0-75703620 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'ASR' using shadow copy. 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'This is the path to the boot BCD store and the boot managers. All the files in this directory need to be backed up.' using shadow copy. 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select this volume (C:) if it is a critical volume. Critical volumes are those which ASR must restore.' using shadow copy. 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select to include disk #0 (of signature 0xac61e698) for ASR restore.' using shadow copy. 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select to include disk #1 (of signature 0x1de944bd) for ASR restore.' using shadow copy. 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select to include disk #2 (of signature 0xf01ed94c) for ASR restore.' using shadow copy. 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select to include disk #6 (of signature 0x7581cf48) for ASR restore.' using shadow copy. 04/07/2011 00:01:42 Backing up object 'ASR Writer' component 'Select to include disk #8 (of signature 0xad94f4eb) for ASR restore.' using shadow copy. 04/07/2011 00:01:42 Backing up object 'COM+ REGDB Writer' component 'COM+ REGDB' using shadow copy. 04/07/2011 00:01:42 Backing up object 'Registry Writer' component 'Registry' using shadow copy. 04/07/2011 00:01:42 Backing up object 'Cluster Database' component 'ClusterDatabase' using shadow copy. 04/07/2011 00:01:42 Backing up object 'IIS Config Writer' component 'IISCONFIG' using shadow copy. 04/07/2011 00:01:42 Backing up object 'IIS Metabase Writer' component 'IISMETABASE' using shadow copy. 04/07/2011 00:01:42 Backing up object 'WMI Writer' component 'Windows Managment Instrumentation' using shadow copy. 04/07/2011 00:01:42 ANS5283E The operation was unsuccessful. Regards -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Andrew Raibeck Sent: Wednesday, April 06, 2011 2:55 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: ANS1417W Protected system state file 'C:\Windows\System32\wuauclt.exe' is backed up to the drive file space, not system state file space. Timothy, The TSM return codes are set based on the highest severity issue that was encountered during the backup. There is a chapter in the client manual on return code that discusses the "rules" for how messages determine the return code (just in case you aren't already familiar with that information). In older client manuals it used to be part of the chapter on scheduling, but in the current manual it has its own chapter. In the messages you showed here, I see nothing that would cause the RC to be set to 12. Check dsmsched.log and dsmerror.log for other messages that might indicate a problem. There has to be some error message there (unrelated to skipped files) that is triggering the RC 12. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2011-04-06 11:21:57: > From: "Hughes, Timothy" <timothy.hug...@oit.state.nj.us> > To: ADSM-L@vm.marist.edu > Date: 2011-04-06 11:47 > Subject: Re: ANS1417W Protected system state file 'C:\Windows > \System32\wuauclt.exe' is backed up to the drive file space, not > system state file space. > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > Andy Thanks! > > > The backup is getting the return code=12, The only other messages I > see is files failed to backup I don't think that is causing the return code. > > > Regards! > > > 04/06/2011 00:05:19 ANS1228E Sending of object '\\siu345\c$\Windows > \Cluster\CLUSDB.LOG1' failed > 04/06/2011 00:05:19 ANS4987E Error processing '\\siu345\c$\Windows > \Cluster\CLUSDB.LOG1': the object is in use by another process > 04/06/2011 00:05:26 ANS1228E Sending of object '\\siu345\c$\Windows > \ServiceProfiles\LocalService\AppData\Local\lastalive0.dat' failed > 04/06/2011 00:05:26 ANS4987E Error processing '\\siu345\c$\Windows > \ServiceProfiles\LocalService\AppData\Local\lastalive0.dat': the > object is in use by another process > 04/06/2011 00:05:31 ANS1228E Sending of object '\\siu345\c$\Windows > \ServiceProfiles\LocalService\AppData\Local\lastalive1.dat' failed > 04/06/2011 00:05:31 ANS4987E Error processing '\\siu345\c$\Windows > \ServiceProfiles\LocalService\AppData\Local\lastalive1.dat': the > object is in use by another process > 04/06/2011 00:05:40 ANS1228E Sending of object '\\siu345\c$\Windows > \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456- > A289-439d-8115-601632D005A0' failed > 04/06/2011 00:05:40 ANS4987E Error processing '\\siu345\c$\Windows > \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456- > A289-439d-8115-601632D005A0': the object is in use by another process > 04/06/2011 00:05:46 ANS1228E Sending of object '\\siu345\c$\Windows > \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456- > A289-439d-8115-601632D005A0' failed > 04/06/2011 00:05:46 ANS4987E Error processing '\\siu345\c$\Windows > \System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456- > A289-439d-8115-601632D005A0': the object is in use by another process > 04/06/2011 00:05:54 ANS1228E Sending of object '\\siu345\c$\Windows > \System32\SMI\Store\Machine\SCHEMA.DAT.LOG1' failed > 04/06/2011 00:05:54 ANS4987E Error processing '\\siu345\c$\Windows > \System32\SMI\Store\Machine\SCHEMA.DAT.LOG1': the object is in use > by another process > 04/06/2011 00:05:59 ANS1802E Incremental backup of '\\siu345\c$' > finished with 6 failure > > 04/06/2011 00:05:59 ANS1802E Incremental backup of '\\siu345\c$' > finished with 6 failure > > 04/06/2011 00:05:59 ANS1512E Scheduled event 'MIDNITE2' failed. > Return code = 12. > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On > Behalf Of Andrew Raibeck > Sent: Tuesday, April 05, 2011 4:27 PM > To: ADSM-L@VM.MARIST.EDU > Subject: Re: ANS1417W Protected system state file 'C:\Windows > \System32\wuauclt.exe' is backed up to the drive file space, not > system state file space. > > Timothy, > > The ANS1417W is a warning message, which would cause the backup to end with > a status of "successful" and "return code 8". This return code means that > TSM was able get through the backup operation, but one or more warning > messages were issued which should be investigated. It can also mean that > files were skipped. > > A failed backup ends with return code 12, and is marked as "failed" in the > TSM events table (like what you would see if you do "query event"). So if > indeed it is failing with return code 12 then I imagine something else is > going on. > > Best regards, > > Andy Raibeck > IBM Software Group > Tivoli Storage Manager Client Product Development > Level 3 Team Lead > Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS > Internet e-mail: stor...@us.ibm.com > > IBM Tivoli Storage Manager support web page: > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/ > Tivoli_Storage_Manager > > "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2011-04-05 > 15:59:37: > > > From: "Hughes, Timothy" <timothy.hug...@oit.state.nj.us> > > To: ADSM-L@vm.marist.edu > > Date: 2011-04-05 16:07 > > Subject: Re: ANS1417W Protected system state file 'C:\Windows > > \System32\wuauclt.exe' is backed up to the drive file space, not > > system state file space. > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > > > Thanks Andy, > > > > I will take a look and also find out why the backup is actually > > failing if this is not causing it. This is the only message I saw I > > will check again though. > > > > Best regards > > > > -----Original Message----- > > From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On > > Behalf Of Andrew Raibeck > > Sent: Tuesday, April 05, 2011 3:46 PM > > To: ADSM-L@VM.MARIST.EDU > > Subject: Re: ANS1417W Protected system state file 'C:\Windows > > \System32\wuauclt.exe' is backed up to the drive file space, not > > system state file space. > > > > Timothy, > > > > This message does not actually cause the backup to "fail". However, it > does > > merit attention. Go to the link in my sig and search on the message > number > > (ANS1417W) and you will find an important flash about this issue (which > was > > also posted to the list a couple or so weeks ago). > > > > Best regards, > > > > Andy Raibeck > > IBM Software Group > > Tivoli Storage Manager Client Product Development > > Level 3 Team Lead > > Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS > > Internet e-mail: stor...@us.ibm.com > > > > IBM Tivoli Storage Manager support web page: > > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/ > > Tivoli_Storage_Manager > > > > "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2011-04-05 > > 15:33:35: > > > > > From: "Hughes, Timothy" <timothy.hug...@oit.state.nj.us> > > > To: ADSM-L@vm.marist.edu > > > Date: 2011-04-05 15:36 > > > Subject: ANS1417W Protected system state file 'C:\Windows\System32 > > > \wuauclt.exe' is backed up to the drive file space, not system state > > > file space. > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > > > > > Has anyone had a Windows 2008 client backup fail with the following > > error? > > > > > > > > > ANS1417W Protected system state file is backed up > > > to the drive file space, not system state file space. > > > > > > > > > > > > 4/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\xmllite.dll' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\xmlprovi.dll' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\xolehlp.dll' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\XpsGdiConverter.dll' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\XpsPrint.dll' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\XpsRasterService.dll' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\xpsservices.dll' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\XPSSHHDR.dll' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\xpssvcs.dll' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\xwizard.dtd' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\xwizards.dll' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\xwreg.dll' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\xwtpw32.dll' is backed up > > > to the drive file space, not system state file space. > > > 04/05/2011 00:06:19 ANS1417W Protected system state file 'C:\Windows > > > \System32\zipfldr.dll' is backed up > > > to the drive file space, not system state file space > > > > > > Windows 2008 Enterprise sp2 64 bit > > > Tivoli client 6.2.2 > > > TSM 6.2.2.0 > > > > > > > > > Thanks
