- Have you run the elm_testlibdesc with this tape ¿? to check any inconsistencies with device files ¿?
- are the device files well matched ¿? Regards, Ibán. --- El vie, 6/6/08, Joni Moyer <[EMAIL PROTECTED]> escribió: > De: Joni Moyer <[EMAIL PROTECTED]> > Asunto: Re: [ADSM-L] Tapes appear not present in library, but are physically > in the library ???? > Para: [email protected] > Fecha: viernes, 6 junio, 2008 7:07 > Hi Chel! > > I sent the info. to [EMAIL PROTECTED], but I'm > not sure where to > find the EDT diagnostics log. You should have all of the > other info. > requested. Thanks so much! > > ******************************** > Joni Moyer > Highmark > Storage Systems, Storage Mngt Analyst III > Phone Number: (717)302-9966 > Fax: (717) 302-9826 > [EMAIL PROTECTED] > ******************************** > > > > "Support - US" <[EMAIL PROTECTED]> > Sent by: "ADSM: Dist Stor Manager" > <[email protected]> > 06/06/2008 12:54 PM > Please respond to > "ADSM: Dist Stor Manager" > <[email protected]> > > > To > [email protected] > cc > > Subject > Re: Tapes appear not present in library, but are physically > in the library > ???? > > > > > > > Joni, > Are you using any sort of volume access control on > ACSLS? > Since you haven't attempted to remove the volumes from > the > library, the next most common cause would be that access > to the volumes has been denied to EDT by ACSLS. It's > also > possible that there's something else going on, but I > would need > to see the elm.conf file, EDT diagnostic log and TSM > activity > log for today to determine what errors EDT is getting back > from > ACSLS when we request the volume. > > If you wish you can email the files to us at support AT > greshamstorage DOT com, and I'll take a look at them. > > Best Regards, > 'Chel > > Michel Huber > Gresham EDT Level 3 Support > > ________________________________ > > From: ADSM: Dist Stor Manager on behalf of Joni Moyer > Sent: Fri 6/6/2008 11:51 AM > To: [email protected] > Subject: Re: [ADSM-L] Tapes appear not present in library, > but are > physically in the library ???? > > > > Hi Gerald, > > The tapes are in slots within the library and are not > currently in drives. > We ran an ACSLS audit to clean up any discrepancies. > I've also found > some more interesting information. It looks like at 2:02 > AM this tape > dismounted from the drive. Then at 2:30AM a request came > in to mount the > same tape and from the ACSLS logs it shows that it mounted > T03735 in drive > 0,2,1,7 and dismounted it not even a minute later, but TSM > reported the > ANR8313E message that it was not present in the library. I > then had our > operators eject the tape and re-enter it just in case there > were still any > issues. At this point I don't really know where the > problem lies. I > would assume it's not the library as it did mount the > tape when requested. > I think I'm going to open a ticket with IBM to see > what they say as I do > not see any definitive answers within the logs. > > If anyone can think of anything just let me know. Thanks! > > Date/Time Message > -------------------- > ---------------------------------------------------------- > 06/05/08 00:00:39 ANR8337I LTO volume T03735 mounted in > drive SL8500 > > (/dev/rmt18). (SESSION: 504916, > PROCESS: 18281) > 06/05/08 00:00:56 ANR1340I Scratch volume T03735 is now > defined in > storage > pool COPY_ORACLE. (SESSION: 504916, > PROCESS: 18281) > > 06/05/08 00:00:59 ANR0513I Process 18281 opened output > volume T03735. > > (SESSION: 504916, PROCESS: 18281) > 06/05/08 02:00:04 ANR0514I Session 504916 closed volume > T03735. > (SESSION: > 504916) > 06/05/08 02:01:04 ANR8325I Dismounting volume T03735 - > 1 minute mount > > retention expired. > 06/05/08 02:01:10 ANR8336I Verifying label of LTO > volume T03735 in > drive > SL8500 (/dev/rmt18). (SESSION: > 504916, PROCESS: > 18281) > 06/05/08 02:02:13 ANR8468I LTO volume T03735 dismounted > from drive > SL8500 > (/dev/rmt18) in library SL8500. > (SESSION: 504916, > > PROCESS: 18281) > 06/05/08 02:31:15 ANR8313E Volume T03735 is not present > in library > SL8500. > (SESSION: 506649, PROCESS: 18290) > 06/05/08 02:31:15 ANR1402W Mount request denied for > volume T03735 - > volume > unavailable. (SESSION: 506649, > PROCESS: 18290) > 06/05/08 02:31:15 ANR1410W Access mode for volume > T03735 now set to > "unavailable". (SESSION: > 506649, PROCESS: 18290) > 06/06/08 08:30:58 ANR2017I Administrator LIDZR8V issued > command: QUERY > > VOLUME t03735 f=d (SESSION: 558899) > 06/06/08 08:31:17 ANR2017I Administrator LIDZR8V issued > command: QUERY > > ACTLOG begind=06/05/2008 > begint=02:00 search=t03735 > > (SESSION: 558908) > 06/06/08 12:10:29 ANR2017I Administrator LIDZR8V issued > command: > UPDATE > VOLUME t03735 acc=readw (SESSION: > 560504) > 06/06/08 12:10:29 ANR2207I Volume T03735 updated. > (SESSION: 560504) > 06/06/08 12:20:31 ANR2017I Administrator LIDZR8V issued > command: QUERY > > VOLUME t03735 f=d (SESSION: 560576) > > > 2008-06-05 00:00:37 MOUNT > T03735 Home 0,2,47,19,0 Drive 0,2,1,1 Client Host Id > 157.154.47.18 > 2008-06-05 02:02:13 DISMOUNT > T03735 Home 0,2,47,19,0 Drive 0,2,1,1 Client Host Id > 157.154.47.18 > > 2008-06-05 02:30:42 MOUNT > T03735 Home 0,2,47,19,0 Drive 0,2,1,7 Client Host Id > 157.154.47.18 > 2008-06-05 02:02:13 DISMOUNT > T03735 Home 0,2,47,19,0 Drive 0,2,1,1 Client Host Id > 157.154.47.18 > 2008-06-05 02:30:42 MOUNT > T03735 Home 0,2,47,19,0 Drive 0,2,1,7 Client Host Id > 157.154.47.18 > > 2008-06-05 02:31:15 DISMOUNT > T03735 Home 0,2,47,19,0 Drive 0,2,1,7 Client Host Id > 157.154.47.18 > 2008-06-06 10:21:26 EJECT > T03735 Home 0,2,47,19,0 Cap 0,1,0 Client Host Id Local > > 2008-06-06 10:31:08 ENTER > T03735 Home 0,2,47,1,1 Cap 0,1,0 Client Host Id Local > > ******************************** > Joni Moyer > Highmark > Storage Systems, Storage Mngt Analyst III > Phone Number: (717)302-9966 > Fax: (717) 302-9826 > [EMAIL PROTECTED] > ******************************** > > > > "Gerald Michalak" <[EMAIL PROTECTED]> > Sent by: "ADSM: Dist Stor Manager" > <[email protected]> > 06/06/2008 12:35 PM > Please respond to > "ADSM: Dist Stor Manager" > <[email protected]> > > > To > [email protected] > cc > > Subject > Re: Tapes appear not present in library, but are physically > in the library > ???? > > > > > > > The first thing I would check is that the tapes are not > still in the > drives > via ACSLS command 'q dr all' and 'q vol > <vol>'. > > The 'q vol' will give you the status and location > of the volume. > > When you say you ran an audit, was it an ACSLS audit or a > TSM audit? > > We've had problems where the drive never actually > ejected the tape. > > > > Gerald Michalak > Certified TSM V5 Administrator > > > > > > Joni Moyer > <[EMAIL PROTECTED] > ARK.COM> > To > Sent by: "ADSM: > [email protected] > Dist Stor > cc > Manager" > <[EMAIL PROTECTED] > Subject > .EDU> Re: [ADSM-L] > Tapes appear not > present in library, > but are > physically in the > library ???? > 06/06/2008 09:49 > AM > > > Please respond to > "ADSM: Dist Stor > Manager" > <[EMAIL PROTECTED] > .EDU> > > > > > > > Hi Anil, > > No, there were no checkouts being done against this tape or > any of the > others that I have seen experience this error. I have > narrowed it down to > 6 tape drives within the library, most of which are > happening on 3. As > you see below the tape is mounted/dismounted ok and then > several hrs. > later it is requested to be mounted again and it says > it's not present in > the library when in fact it is. I have been looking at 25 > tapes for this > past week which have experienced this issue and it is all > the same. The > tape is physically in the library (I have checked through > ACSLS which is > the software that controls the SUN SL8500) and we also did > an audit of the > library at the beginning of the week to resolve this issue, > but that > doesn't appear to have helped. I'm having the > vendor of the tape drives > check out the 6 drives to see if it is a hardware issue > with the drives or > a robot in the library or something... but I can't > pinpoint what is > causing this issue yet. > > Thanks! > > ******************************** > Joni Moyer > Highmark > Storage Systems, Storage Mngt Analyst III > Phone Number: (717)302-9966 > Fax: (717) 302-9826 > [EMAIL PROTECTED] > ******************************** > > > > "Anil Maurya" > <[EMAIL PROTECTED]> > Sent by: "ADSM: Dist Stor Manager" > <[email protected]> > 06/06/2008 10:41 AM > Please respond to > "ADSM: Dist Stor Manager" > <[email protected]> > > > To > [email protected] > cc > > Subject > Re: Tapes appear not present in library, but are physically > in the library > ???? > > > > > > > Looks like someting happened between 06/05/08 01:25:26 and > 06/05/08 > 05:26:07. Did you checkout using option remove=no ? > > Good luck > > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] > On Behalf Of > Joni Moyer > Sent: Friday, June 06, 2008 8:40 AM > To: [email protected] > Subject: [ADSM-L] Tapes appear not present in library, but > are > physically in the library ???? > > Hi Everyone, > > I have a TSM server 5.3.5.2 on AIX 5.3 with an external > library which is > a SUN SL8500 and Gresham EDT manages the drive requests. I > have come > across an issue where the tape is physically in the > library, but TSM > says that it is not present. Any ideas/suggestions on what > can be done? > Thanks in advance! > > Date/Time Message > -------------------- > ---------------------------------------------------------- > 06/05/08 01:01:33 ANR8337I LTO volume T04269 mounted in > drive SL8500 > > (/dev/rmt5). (SESSION: 505692, > PROCESS: 18285) > 06/05/08 01:01:33 ANR0513I Process 18285 opened output > volume > T04269. > > (SESSION: 505692, PROCESS: 18285) > 06/05/08 01:23:36 ANR0514I Session 505692 closed volume > T04269. > (SESSION: > 505692) > 06/05/08 01:24:36 ANR8325I Dismounting volume T04269 - > 1 minute > mount > > retention expired. > 06/05/08 01:24:41 ANR8336I Verifying label of LTO > volume T04269 in > drive > SL8500 (/dev/rmt5). (SESSION: > 505692, PROCESS: > 18285) > 06/05/08 01:25:26 ANR8468I LTO volume T04269 dismounted > from drive > SL8500 > (/dev/rmt5) in library SL8500. > (SESSION: 505692, > PROCESS: > 18285) > 06/05/08 05:26:07 ANR8313E Volume T04269 is not present > in library > SL8500. > (SESSION: 507496, PROCESS: 18312) > 06/05/08 05:26:07 ANR1402W Mount request denied for > volume T04269 - > volume > unavailable. (SESSION: 507496, > PROCESS: 18312) > 06/05/08 05:26:07 ANR1410W Access mode for volume > T04269 now set to > "unavailable". (SESSION: > 507496, PROCESS: 18312) > 06/06/08 08:35:27 ANR2017I Administrator LIDZR8V issued > command: > QUERY > > VOLUME t04269 f=d (SESSION: 558950) > > > > > ACSSA> display volume t04269 > 2008-06-06 08:36:04 Display Volume > Vol_id Acs Lsm Panel Row Column Pool Status > Media Type > T04269 0 1 17 3 0 100 home > LTO-200G data > ******************************** > Joni Moyer > Highmark > Storage Systems, Storage Mngt Analyst III Phone Number: > (717)302-9966 > Fax: (717) 302-9826 > [EMAIL PROTECTED] > ******************************** ______________________________________________ Enviado desde Correo Yahoo! La bandeja de entrada más inteligente.
