The first thing I would check is that the tapes are not still in the drives
via ACSLS command 'q dr all' and 'q vol <vol>'.
The 'q vol' will give you the status and location of the volume.
When you say you ran an audit, was it an ACSLS audit or a TSM audit?
We've had problems where the drive never actually ejected the tape.
Gerald Michalak
Certified TSM V5 Administrator
Joni Moyer
<[EMAIL PROTECTED]
ARK.COM> To
Sent by: "ADSM: ADSM-L@VM.MARIST.EDU
Dist Stor cc
Manager"
<[EMAIL PROTECTED] Subject
.EDU> Re: [ADSM-L] Tapes appear not
present in library, but are
physically in the library ????
06/06/2008 09:49
AM
Please respond to
"ADSM: Dist Stor
Manager"
<[EMAIL PROTECTED]
.EDU>
Hi Anil,
No, there were no checkouts being done against this tape or any of the
others that I have seen experience this error. I have narrowed it down to
6 tape drives within the library, most of which are happening on 3. As
you see below the tape is mounted/dismounted ok and then several hrs.
later it is requested to be mounted again and it says it's not present in
the library when in fact it is. I have been looking at 25 tapes for this
past week which have experienced this issue and it is all the same. The
tape is physically in the library (I have checked through ACSLS which is
the software that controls the SUN SL8500) and we also did an audit of the
library at the beginning of the week to resolve this issue, but that
doesn't appear to have helped. I'm having the vendor of the tape drives
check out the 6 drives to see if it is a hardware issue with the drives or
a robot in the library or something... but I can't pinpoint what is
causing this issue yet.
Thanks!
********************************
Joni Moyer
Highmark
Storage Systems, Storage Mngt Analyst III
Phone Number: (717)302-9966
Fax: (717) 302-9826
[EMAIL PROTECTED]
********************************
"Anil Maurya" <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU>
06/06/2008 10:41 AM
Please respond to
"ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU>
To
ADSM-L@VM.MARIST.EDU
cc
Subject
Re: Tapes appear not present in library, but are physically in the library
????
Looks like someting happened between 06/05/08 01:25:26 and 06/05/08
05:26:07. Did you checkout using option remove=no ?
Good luck
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of
Joni Moyer
Sent: Friday, June 06, 2008 8:40 AM
To: ADSM-L@VM.MARIST.EDU
Subject: [ADSM-L] Tapes appear not present in library, but are
physically in the library ????
Hi Everyone,
I have a TSM server 5.3.5.2 on AIX 5.3 with an external library which is
a SUN SL8500 and Gresham EDT manages the drive requests. I have come
across an issue where the tape is physically in the library, but TSM
says that it is not present. Any ideas/suggestions on what can be done?
Thanks in advance!
Date/Time Message
--------------------
----------------------------------------------------------
06/05/08 01:01:33 ANR8337I LTO volume T04269 mounted in drive SL8500
(/dev/rmt5). (SESSION: 505692, PROCESS: 18285)
06/05/08 01:01:33 ANR0513I Process 18285 opened output volume
T04269.
(SESSION: 505692, PROCESS: 18285)
06/05/08 01:23:36 ANR0514I Session 505692 closed volume T04269.
(SESSION:
505692)
06/05/08 01:24:36 ANR8325I Dismounting volume T04269 - 1 minute
mount
retention expired.
06/05/08 01:24:41 ANR8336I Verifying label of LTO volume T04269 in
drive
SL8500 (/dev/rmt5). (SESSION: 505692, PROCESS:
18285)
06/05/08 01:25:26 ANR8468I LTO volume T04269 dismounted from drive
SL8500
(/dev/rmt5) in library SL8500. (SESSION: 505692,
PROCESS:
18285)
06/05/08 05:26:07 ANR8313E Volume T04269 is not present in library
SL8500.
(SESSION: 507496, PROCESS: 18312)
06/05/08 05:26:07 ANR1402W Mount request denied for volume T04269 -
volume
unavailable. (SESSION: 507496, PROCESS: 18312)
06/05/08 05:26:07 ANR1410W Access mode for volume T04269 now set to
"unavailable". (SESSION: 507496, PROCESS: 18312)
06/06/08 08:35:27 ANR2017I Administrator LIDZR8V issued command:
QUERY
VOLUME t04269 f=d (SESSION: 558950)
ACSSA> display volume t04269
2008-06-06 08:36:04 Display Volume
Vol_id Acs Lsm Panel Row Column Pool Status Media Type
T04269 0 1 17 3 0 100 home LTO-200G data
********************************
Joni Moyer
Highmark
Storage Systems, Storage Mngt Analyst III Phone Number: (717)302-9966
Fax: (717) 302-9826
[EMAIL PROTECTED]
********************************
