Hi All,
almost every time, when we restore files from our NetApp System via CIFS
we get a crashdump.
We've opened an IBM PMR Case. IBM told us to install the newest patch
level 5.4.1.2 for this Windows Client (WIN 2003). Unfortunately the
error happend again and again (see dsmcrash.log). Our Windows Admins are
driving crazy. Until today IBM has no solution for our problem.
Have anyone else a similiar problems?
DSMCRASH.LOG shows:
------------------------------------------------------------------------
--------
2007/10/24 15:42:15
IBM Tivoli Storage Manager
Version: 5.4.1.02
Build date: Tue Jul 10 15:35:02 2007
dsm.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at
001B:7C350428
Register dump:
EAX=00000000 EBX=0013EBCC ECX=0013DF6C EDX=00000000 ESI=0139FB7C
EDI=00036A70 EBP=00037D30 ESP=0013DD40 EIP=7C350428 FLG=00010202
CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS=0000
Crash dump successfully written to file
'C:\Tivoli\TSM\baclient\dsmcrash.dmp'
Stack Trace:
001B:7C350428 (0x00000000 0x00000000 0x00000000 0x00000001) MSVCR71.dll,
wcscpy()+8 bytes
------------------------------------------------------------------------
--------
2007/10/24 15:44:46
IBM Tivoli Storage Manager
Version: 5.4.1.02
Build date: Tue Jul 10 15:35:02 2007
dsm.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at
001B:7C350428
Register dump:
EAX=00000000 EBX=0013E2A4 ECX=0013D644 EDX=00000000 ESI=0139A604
EDI=013B38A0 EBP=00037D30 ESP=0013D418 EIP=7C350428 FLG=00010202
CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS=0000
Crash dump successfully written to file
'C:\Tivoli\TSM\baclient\dsmcrash.dmp'
Stack Trace:
001B:7C350428 (0x00000000 0x00000000 0x00000000 0x00000001) MSVCR71.dll,
wcscpy()+8 bytes
With kind regards,
Boris Herrmann
