On Mar 16, 2006, at 7:31 AM, Christian Svensson wrote:
Hi Everyone,
I got funny problem.
I using ITSM BA Client version 5.2.3.12 ...
But if I try to restore C:\Lotus then does my DSM.EXE just quit
without any comments.
But if I try to restore any files under C:\WinNT\ then does my
DSM.EXE crash and send out a dump. The only thing I can get out is
Exception_access_violation but I can't find anything in the email
archive about this issue that is relevant for me.
So please does anyone got any ideas why this is happend?
The fourth numerical position in your version number ("12", in this
case) suggests that you are using a provisional patch level of the
software rather than a fully tested maintenance level. Unless you are
using a patch level per TSM Support instructions, I would suggest
going to a proper maintenance level instead.
Beyond that, all the usual things: Check permissions for actually
being able to perform the operation, look for error log indications
of issues, check your Windows Event Log, etc.
Richard Sims
