1. Yes, as is embedded in firmware. There may be some kind of sublevel for Specialist but not aware of. I have firmware 5050 and don't see any "version" info on my Web page
2. Probably put in a hardware service call to IBM. I know with early 3584's (3 -4 years ago), there was some firmware problems with the Ethernet interface, been fixed a long time. David B. Longo System Administrator Health First, Inc. 3300 Fiske Blvd. Rockledge, FL 32955-4305 PH 321.434.5536 Pager 321.634.8230 Fax: 321.434.5509 [EMAIL PROTECTED] >>> [EMAIL PROTECTED] 03/02/06 4:39 PM >>> Well, this is peculiar. This is a new 3584, firmware level is 5550. (Thanks to the folks who helped me figure that out yesterday!) When I use the Tape Library Specialist (web interface) to set the SNMP destination address, the Tape Library Specialist crashes. That is, the web interface goes to "page not found", and won't reconnect. When I go to the LED and look at Network Settings under Ethernet, it says "Ethernet is not installed in this frame", which is of course not true. After a reboot, the Ethernet network settings reappear just as they were before. This appears to me to clearly be a problem with the Tape Library Specialist. 1) Is the level of the Tape Library Specialist considered to be the same as the firmware level - 5550? 2) Where does one research problems with the Tape Library Specialist to see if the problem has been reported? ############################################################## This message is for the named person's use only. It may contain confidential, proprietary, or legally privileged information. No confidentiality or privilege is waived or lost by any mistransmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it, and notify the sender. You must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. Health First reserves the right to monitor all e-mail communications through its networks. Any views or opinions expressed in this message are solely those of the individual sender, except (1) where the message states such views or opinions are on behalf of a particular entity; and (2) the sender is authorized by the entity to give such views or opinions. ##############################################################