Kyle, Thanks for including the detailed information. I like to see things in full context, which is why I ask for that level of detail.
Off-hand I do not have an immediate solution for this. One thing to try is to use chkdsk to see if there are any inconsistencies on the volume; then see if fixing those inconsistencies makes any difference. If that doesn't yield anything, then can you collect a SERVICE trace of the failing restore command and send it in with your other PMR doc (I see you've got a PMR open for this, which is good! :-) Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2005-02-26 10:29:21: > Andy, > I downloaded and tried many of the sysinternal programs. In my > output below you will see a "dir" command where I list them. Only > two of them ran in the WinPE environment. "DiskMon" launched its > GUI without any errors but it was blank. "ListDlls" is a command > line program which did run. The output from it is quite long. > Below is a screen shot of everything I did starting with the > command. I also ran "set" to show you what environment variables were run. > > I had previousely tried this process on a server that had a Win2K > and Win2K3 OS. Today I tried it on a laptop that had a WinXP > installation. Of course the version of the OS shouldn't matter in > the least when you are in the offline WinPE shell. I tried it on an > IBM Thinkpad which I didn't need to use "F6" to load any specific > device drivers for. I wanted to rule out the RAID drivers as being the cause. > > Here is a dump of what I have: > > Z:\>set > ALLUSERSPROFILE=X:\Documents and Settings\All Users > COMPUTERNAME=MININT-JVC > ComSpec=X:\i386\system32\cmd.exe > NUMBER_OF_PROCESSORS=1 > OS=Windows_NT > Path=X:\i386\system32;X:\i386;z:\system32;z:\program > files\tivoli\tsm\baclient;z > :\program files\tivoli\tsm\baclient\plugins > PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.JS;.WS > PROCESSOR_ARCHITECTURE=x86 > PROCESSOR_IDENTIFIER=x86 Family 6 Model 8 Stepping 10, GenuineIntel > PROCESSOR_LEVEL=6 > PROCESSOR_REVISION=080a > PROMPT=$P$G > SystemDrive=X: > SystemRoot=X:\i386 > windir=X:\i386 > Z:\program files\Tivoli\TSM\baclient>dsmc restore image \\dr- > ibmx220\c$ c:\ -asr > mode=yes -virtualnode=dr-ibmx220 > IBM Tivoli Storage Manager > Command Line Backup/Archive Client Interface > Client Version 5, Release 3, Level 0.0 > Client date/time: 02/26/2005 04:00:39 > (c) Copyright by IBM Corporation and other(s) 1990, 2004. All RightsReserved. > > Restore Image Function Invoked. > Node Name: DR-IBMX220 > Please enter your user id <DR-IBMX220>: > Please enter password for user id "DR-IBMX220": ********** > Session established with server BINC_APL_NT1: Windows > Server Version 5, Release 2, Level 3.2 > Server date/time: 02/26/2005 11:22:39 Last access: 02/26/2005 11:22:28 > ***************************** WARNING ******************************** > Restoring a file system or raw logical volume will replace any data that > currently resides there and all file system parameters. Are you sure > you want to > replace > File System/Volume: 'c:\'? (Yes (Y)/No (N)) y > > ***************************** WARNING ******************************** > The destination volume is larger than the source volume. This will reduce > the file system '\\minint-skpq72l4\c$' size to ' 8.46 GB'. > Do you wish to continue? (Yes (Y)/No (N)) y > ** Unsuccessful ** > ANS1287E Volume could not be locked. > > Total number of objects restored: 0 > Total number of objects failed: 1 > Total number of bytes transferred: 77.26 KB > Data transfer time: 1.00 sec > Network data transfer rate: 77.26 KB/sec > Aggregate data transfer rate: 5.35 KB/sec > Elapsed processing time: 00:00:15 > ANS1287E Volume could not be locked. > > Z:\program files\Tivoli\TSM\baclient>cd\ > Z:\>cd sys* > Z:\SysInternals>dir > Volume in drive Z is TSM Bin > Volume Serial Number is 948A-E777 > Directory of Z:\SysInternals > 02/26/2005 10:11 AM <DIR> . > 02/26/2005 10:11 AM <DIR> .. > 02/26/2005 10:11 AM <DIR> diskmon > 02/26/2005 10:11 AM <DIR> FileMon > 02/26/2005 09:51 AM <DIR> Handle > 02/26/2005 09:54 AM <DIR> List Dlls > 02/26/2005 10:11 AM <DIR> Pmon > 02/26/2005 09:49 AM <DIR> Process Explorer > 02/26/2005 09:58 AM <DIR> PsList > 0 File(s) 0 bytes > 9 Dir(s) 9,574,068,224 bytes free > Z:\SysInternals>cd list* > Z:\SysInternals\List Dlls>dir > Volume in drive Z is TSM Bin > Volume Serial Number is 948A-E777 > Directory of Z:\SysInternals\List Dlls > 02/26/2005 09:54 AM <DIR> . > 02/26/2005 09:54 AM <DIR> .. > 12/21/2004 08:23 AM 65,536 LISTDLLS.exe > 02/26/2005 09:50 AM 27,105 listdlls.zip > 09/21/2004 09:47 AM 936 README.TXT > 3 File(s) 93,577 bytes > 2 Dir(s) 9,574,068,224 bytes free > Z:\SysInternals\List Dlls>listdlls > ListDLLs v2.25 - DLL lister for Win9x/NT > Copyright (C) 1997-2004 Mark Russinovich > Sysinternals - www.sysinternals.com > ------------------------------------------------------------------------------ > System pid: 4 > Command line: <no command line> > ------------------------------------------------------------------------------ > SMSS.EXE pid: 128 > Command line: \SystemRoot\System32\smss.exe > Base Size Version Path > 0x48580000 0xf000 \SystemRoot\System32\smss.exe > 0x7c900000 0xb0000 5.01.2600.2180 X:\i386\system32\ntdll.dll > ------------------------------------------------------------------------------ > CSRSS.EXE pid: 168 > Command line: X:\i386\system32\csrss.exe ObjectDirectory=\Windows > SharedSection= > 1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 > ServerDll=win > srv:UserServerDllInitialization, 3 ServerDll=winsrv: > ConServerDllInitialization,2 > ProfileControl=Off MaxRequestThreads=16 > Base Size Version Path > 0x4a680000 0x5000 \??\X:\i386\system32\csrss.exe > 0x7c900000 0xb0000 5.01.2600.2180 X:\i386\system32\ntdll.dll > 0x75b40000 0xb000 5.01.2600.2180 X:\i386\system32\CSRSRV.dll > 0x75b50000 0x10000 5.01.2600.2180 X:\i386\system32\basesrv.dll > 0x75b60000 0x4a000 5.01.2600.2180 X:\i386\system32\winsrv.dll > 0x77d40000 0x90000 5.01.2600.2180 X:\i386\system32\USER32.dll > 0x7c800000 0xf4000 5.01.2600.2180 X:\i386\system32\KERNEL32.dll > 0x77f10000 0x46000 5.01.2600.2180 X:\i386\system32\GDI32.dll > 0x629c0000 0x9000 5.01.2600.2180 X:\i386\system32\LPK.DLL > 0x74d90000 0x6b000 1.420.2600.2180 X:\i386\system32\USP10.dll > 0x77c10000 0x58000 7.00.2600.2180 X:\i386\system32\msvcrt.dll > 0x77dd0000 0x9b000 5.01.2600.2180 X:\i386\system32\ADVAPI32.dll > 0x77e70000 0x91000 5.01.2600.2180 X:\i386\system32\RPCRT4.dll > 0x75e90000 0xb0000 5.01.2600.2180 X:\i386\system32\sxs.dll > ------------------------------------------------------------------------------ > WINLOGON.EXE pid: 188 > Command line: winlogon.exe > Base Size Version Path > 0x01000000 0x80000 \??\X:\i386\system32\winlogon.exe > 0x7c900000 0xb0000 5.01.2600.2180 X:\i386\system32\ntdll.dll > 0x7c800000 0xf4000 5.01.2600.2180 X:\i386\system32\kernel32.dll > 0x77dd0000 0x9b000 5.01.2600.2180 X:\i386\system32\ADVAPI32.dll > 0x77e70000 0x91000 5.01.2600.2180 X:\i386\system32\RPCRT4.dll > 0x776c0000 0x11000 5.01.2600.2180 X:\i386\system32\AUTHZ.dll > 0x77c10000 0x58000 7.00.2600.2180 X:\i386\system32\msvcrt.dll > 0x77a80000 0x94000 5.131.2600.2180 X:\i386\system32\CRYPT32.dll > 0x77d40000 0x90000 5.01.2600.2180 X:\i386\system32\USER32.dll > 0x77f10000 0x46000 5.01.2600.2180 X:\i386\system32\GDI32.dll > 0x77b20000 0x12000 5.01.2600.2180 X:\i386\system32\MSASN1.dll > 0x75940000 0x8000 5.01.2600.2180 X:\i386\system32\NDdeApi.dll > 0x75930000 0xa000 5.01.2600.2180 X:\i386\system32\PROFMAP.dll > 0x5b860000 0x54000 5.01.2600.2180 X:\i386\system32\NETAPI32.dll > 0x769c0000 0xb3000 5.01.2600.2180 X:\i386\system32\USERENV.dll > 0x76bf0000 0xb000 5.01.2600.2180 X:\i386\system32\PSAPI.DLL > 0x76bc0000 0xf000 5.01.2600.2180 X:\i386\system32\REGAPI.dll > 0x77fe0000 0x11000 5.01.2600.2180 X:\i386\system32\Secur32.dll > 0x77920000 0xf3000 5.01.2600.2180 X:\i386\system32\SETUPAPI.dll > 0x77c00000 0x8000 5.01.2600.2180 X:\i386\system32\VERSION.dll > 0x76360000 0x10000 5.01.2600.2180 X:\i386\system32\WINSTA.dll > 0x76c30000 0x2e000 5.131.2600.2180 X:\i386\system32\WINTRUST.dll > 0x76c90000 0x28000 5.01.2600.2180 X:\i386\system32\IMAGEHLP.dll > 0x71ab0000 0x17000 5.01.2600.2180 X:\i386\system32\WS2_32.dll > 0x71aa0000 0x8000 5.01.2600.2180 X:\i386\system32\WS2HELP.dll > 0x629c0000 0x9000 5.01.2600.2180 X:\i386\system32\LPK.DLL > 0x74d90000 0x6b000 1.420.2600.2180 X:\i386\system32\USP10.dll > 0x75970000 0xf7000 5.01.2600.2180 X:\i386\system32\MSGINA.dll > 0x7c9c0000 0x814000 6.00.2900.2180 X:\i386\system32\SHELL32.dll > 0x77f60000 0x76000 6.00.2900.2180 X:\i386\system32\SHLWAPI.dll > 0x5d090000 0x97000 5.82.2900.2180 X:\i386\system32\COMCTL32.dll > 0x74320000 0x3d000 3.525.1117.0000 X:\i386\system32\ODBC32.dll > 0x763b0000 0x49000 6.00.2900.2180 X:\i386\system32\comdlg32.dll > 0x20000000 0x17000 3.525.1117.0000 X:\i386\system32\odbcint.dll > 0x776e0000 0x23000 6.00.2900.2180 X:\i386\system32\SHSVCS.dll > 0x76bb0000 0x5000 5.01.2600.2180 X:\i386\system32\sfc.dll > 0x76c60000 0x2a000 5.01.2600.2180 X:\i386\system32\sfc_os.dll > 0x774e0000 0x13c000 5.01.2600.2180 X:\i386\system32\ole32.dll > 0x77b40000 0x22000 5.01.2600.2180 X:\i386\system32\Apphelp.dll > 0x76390000 0x1d000 5.01.2600.2180 X:\i386\system32\IMM32.dll > 0x71950000 0xe4000 6.00.2600.0000 X: > \i386\WinSxS\x86_Microsoft.Windows.Com > mon-Controls_6595b64144ccf1df_6.0.0.0_x-ww_1382d70a\comctl32.dll > ------------------------------------------------------------------------------ > SERVICES.EXE pid: 228 > Command line: X:\i386\system32\services.exe -setup > Base Size Version Path > 0x01000000 0x1c000 5.01.2600.2180 X:\i386\system32\services.exe > 0x7c900000 0xb0000 5.01.2600.2180 X:\i386\system32\ntdll.dll > 0x7c800000 0xf4000 5.01.2600.2180 X:\i386\system32\kernel32.dll > 0x77c10000 0x58000 7.00.2600.2180 X:\i386\system32\msvcrt.dll > 0x77dd0000 0x9b000 5.01.2600.2180 X:\i386\system32\ADVAPI32.dll > 0x77e70000 0x91000 5.01.2600.2180 X:\i386\system32\RPCRT4.dll > 0x77d40000 0x90000 5.01.2600.2180 X:\i386\system32\USER32.dll > 0x77f10000 0x46000 5.01.2600.2180 X:\i386\system32\GDI32.dll > 0x769c0000 0xb3000 5.01.2600.2180 X:\i386\system32\USERENV.dll > 0x758e0000 0x50000 5.01.2600.2180 X:\i386\system32\SCESRV.dll > 0x776c0000 0x11000 5.01.2600.2180 X:\i386\system32\AUTHZ.dll > 0x758c0000 0x1f000 5.01.2600.2180 X:\i386\system32\umpnpmgr.dll > 0x76360000 0x10000 5.01.2600.2180 X:\i386\system32\WINSTA.dll > 0x5b860000 0x54000 5.01.2600.2180 X:\i386\system32\NETAPI32.dll > 0x5f770000 0xc000 5.01.2600.2180 X:\i386\system32\NCObjAPI.DLL > 0x76080000 0x65000 6.02.3104.0000 X:\i386\system32\MSVCP60.dll > 0x629c0000 0x9000 5.01.2600.2180 X:\i386\system32\LPK.DLL > 0x74d90000 0x6b000 1.420.2600.2180 X:\i386\system32\USP10.dll > 0x77fe0000 0x11000 5.01.2600.2180 X:\i386\system32\secur32.dll > 0x77b40000 0x22000 5.01.2600.2180 X:\i386\system32\Apphelp.dll > ------------------------------------------------------------------------------ > LSASS.EXE pid: 240 > Command line: X:\i386\system32\lsass.exe -setup > Base Size Version Path > 0x01000000 0x6000 5.01.2600.2180 X:\i386\system32\lsass.exe > 0x7c900000 0xb0000 5.01.2600.2180 X:\i386\system32\ntdll.dll > 0x7c800000 0xf4000 5.01.2600.2180 X:\i386\system32\kernel32.dll > 0x77dd0000 0x9b000 5.01.2600.2180 X:\i386\system32\ADVAPI32.dll > 0x77e70000 0x91000 5.01.2600.2180 X:\i386\system32\RPCRT4.dll > 0x75730000 0xb4000 5.01.2600.2180 X:\i386\system32\LSASRV.dll > 0x77c10000 0x58000 7.00.2600.2180 X:\i386\system32\msvcrt.dll > 0x77fe0000 0x11000 5.01.2600.2180 X:\i386\system32\Secur32.dll > 0x77d40000 0x90000 5.01.2600.2180 X:\i386\system32\USER32.dll > 0x77f10000 0x46000 5.01.2600.2180 X:\i386\system32\GDI32.dll > 0x74440000 0x6a000 5.01.2600.2180 X:\i386\system32\SAMSRV.dll > 0x76790000 0xc000 5.01.2600.2180 X:\i386\system32\cryptdll.dll > 0x76f20000 0x27000 5.01.2600.2180 X:\i386\system32\DNSAPI.dll > 0x71ab0000 0x17000 5.01.2600.2180 X:\i386\system32\WS2_32.dll > 0x71aa0000 0x8000 5.01.2600.2180 X:\i386\system32\WS2HELP.dll > 0x77b20000 0x12000 5.01.2600.2180 X:\i386\system32\MSASN1.dll > 0x5b860000 0x54000 5.01.2600.2180 X:\i386\system32\NETAPI32.dll > 0x71bf0000 0x13000 5.01.2600.2180 X:\i386\system32\SAMLIB.dll > 0x71b20000 0x12000 5.01.2600.2180 X:\i386\system32\MPR.dll > 0x767a0000 0x13000 5.01.2600.2180 X:\i386\system32\NTDSAPI.dll > 0x76f60000 0x2c000 5.01.2600.2180 X:\i386\system32\WLDAP32.dll > 0x629c0000 0x9000 5.01.2600.2180 X:\i386\system32\LPK.DLL > 0x74d90000 0x6b000 1.420.2600.2180 X:\i386\system32\USP10.dll > 0x20000000 0xe000 5.01.2600.2180 X:\i386\system32\msprivs.dll > 0x71cf0000 0x4b000 5.01.2600.2180 X:\i386\system32\kerberos.dll > 0x77c70000 0x23000 5.01.2600.2180 X:\i386\system32\msv1_0.dll > 0x76d60000 0x19000 5.01.2600.2180 X:\i386\system32\iphlpapi.dll > 0x744b0000 0x65000 5.01.2600.2180 X:\i386\system32\netlogon.dll > 0x767c0000 0x2c000 5.01.2600.2180 X:\i386\system32\w32time.dll > 0x76080000 0x65000 6.02.3104.0000 X:\i386\system32\MSVCP60.dll > 0x769c0000 0xb3000 5.01.2600.2180 X:\i386\system32\USERENV.dll > 0x767f0000 0x27000 5.01.2600.2180 X:\i386\system32\schannel.dll > 0x77a80000 0x94000 5.131.2600.2180 X:\i386\system32\CRYPT32.dll > 0x0ffd0000 0x28000 5.01.2600.2161 X:\i386\system32\rsaenh.dll > 0x743a0000 0xb000 5.01.2600.2180 X:\i386\system32\pstorsvc.dll > 0x71a50000 0x3f000 5.01.2600.2180 X:\i386\system32\mswsock.dll > 0x662b0000 0x58000 5.01.2600.2180 X:\i386\system32\hnetcfg.dll > 0x71a90000 0x8000 5.01.2600.2180 X:\i386\System32\wshtcpip.dll > ------------------------------------------------------------------------------ > WINPESHL.EXE pid: 340 > Command line: winpeshl.exe > Base Size Version Path > 0x01000000 0xd000 X:\i386\system32\winpeshl.exe > 0x7c900000 0xb0000 5.01.2600.2180 X:\i386\system32\ntdll.dll > 0x7c800000 0xf4000 5.01.2600.2180 X:\i386\system32\kernel32.dll > 0x77dd0000 0x9b000 5.01.2600.2180 X:\i386\system32\ADVAPI32.dll > 0x77e70000 0x91000 5.01.2600.2180 X:\i386\system32\RPCRT4.dll > 0x77d40000 0x90000 5.01.2600.2180 X:\i386\system32\USER32.dll > 0x77f10000 0x46000 5.01.2600.2180 X:\i386\system32\GDI32.dll > 0x629c0000 0x9000 5.01.2600.2180 X:\i386\system32\LPK.DLL > 0x74d90000 0x6b000 1.420.2600.2180 X:\i386\system32\USP10.dll > 0x77c10000 0x58000 7.00.2600.2180 X:\i386\system32\msvcrt.dll > 0x77b40000 0x22000 5.01.2600.2180 X:\i386\system32\Apphelp.dll > ------------------------------------------------------------------------------ > CMD.EXE pid: 428 > Command line: /k startnet.cmd > Base Size Version Path > 0x4ad00000 0x61000 5.01.2600.2180 X:\i386\system32\cmd.exe > 0x7c900000 0xb0000 5.01.2600.2180 X:\i386\system32\ntdll.dll > 0x7c800000 0xf4000 5.01.2600.2180 X:\i386\system32\kernel32.dll > 0x77c10000 0x58000 7.00.2600.2180 X:\i386\system32\msvcrt.dll > 0x77d40000 0x90000 5.01.2600.2180 X:\i386\system32\USER32.dll > 0x77f10000 0x46000 5.01.2600.2180 X:\i386\system32\GDI32.dll > 0x629c0000 0x9000 5.01.2600.2180 X:\i386\system32\LPK.DLL > 0x74d90000 0x6b000 1.420.2600.2180 X:\i386\system32\USP10.dll > 0x77dd0000 0x9b000 5.01.2600.2180 X:\i386\system32\ADVAPI32.dll > 0x77e70000 0x91000 5.01.2600.2180 X:\i386\system32\RPCRT4.dll > 0x77b40000 0x22000 5.01.2600.2180 X:\i386\system32\Apphelp.dll > 0x5d090000 0x97000 5.82.2900.2180 X:\i386\system32\COMCTL32.dll > 0x77f60000 0x76000 6.00.2900.2180 X:\i386\system32\SHLWAPI.dll > 0x71950000 0xe4000 6.00.2600.0000 X: > \i386\WinSxS\x86_Microsoft.Windows.Com > mon-Controls_6595b64144ccf1df_6.0.0.0_x-ww_1382d70a\comctl32.dll > 0x7c9c0000 0x814000 6.00.2900.2180 X:\i386\system32\SHELL32.dll > 0x774e0000 0x13c000 5.01.2600.2180 X:\i386\system32\ole32.dll > 0x5b860000 0x54000 5.01.2600.2180 X:\i386\system32\netapi32.dll > 0x769c0000 0xb3000 5.01.2600.2180 X:\i386\system32\USERENV.dll > 0x5ad70000 0x38000 6.00.2900.2180 X:\i386\system32\UxTheme.dll > 0x77c00000 0x8000 5.01.2600.2180 X:\i386\system32\VERSION.dll > 0x77920000 0xf3000 5.01.2600.2180 X:\i386\system32\SETUPAPI.dll > 0x71b20000 0x12000 5.01.2600.2180 X:\i386\system32\MPR.dll > 0x71c10000 0xe000 5.01.2600.2180 X:\i386\System32\ntlanman.dll > 0x71cd0000 0x17000 5.01.2600.2180 X:\i386\System32\NETUI0.dll > 0x71c90000 0x40000 5.01.2600.2180 X:\i386\System32\NETUI1.dll > 0x71c80000 0x7000 5.01.2600.2180 X:\i386\System32\NETRAP.dll > 0x71bf0000 0x13000 5.01.2600.2180 X:\i386\System32\SAMLIB.dll > 0x76600000 0x1d000 5.01.2600.2180 X:\i386\system32\cscdll.dll > ------------------------------------------------------------------------------ > LISTDLLS.exe pid: 1300 > Command line: listdlls > Base Size Version Path > 0x00400000 0x11000 2.25.0000.0000 Z:\SysInternals\List Dlls\LISTDLLS.exe > 0x7c900000 0xb0000 5.01.2600.2180 X:\i386\system32\ntdll.dll > 0x7c800000 0xf4000 5.01.2600.2180 X:\i386\system32\kernel32.dll > 0x77c00000 0x8000 5.01.2600.2180 X:\i386\system32\VERSION.dll > 0x77dd0000 0x9b000 5.01.2600.2180 X:\i386\system32\ADVAPI32.dll > 0x77e70000 0x91000 5.01.2600.2180 X:\i386\system32\RPCRT4.dll > 0x76c90000 0x28000 5.01.2600.2180 X:\i386\system32\imagehlp.dll > 0x77c10000 0x58000 7.00.2600.2180 X:\i386\system32\msvcrt.dll > 0x77f10000 0x46000 5.01.2600.2180 X:\i386\system32\GDI32.dll > 0x77d40000 0x90000 5.01.2600.2180 X:\i386\system32\USER32.dll > 0x77f60000 0x76000 6.00.2900.2180 X:\i386\system32\SHLWAPI.dll > 0x629c0000 0x9000 5.01.2600.2180 X:\i386\system32\LPK.DLL > 0x74d90000 0x6b000 1.420.2600.2180 X:\i386\system32\USP10.dll > 0x71950000 0xe4000 6.00.2600.0000 X: > \i386\WinSxS\x86_Microsoft.Windows.Com > mon-Controls_6595b64144ccf1df_6.0.0.0_x-ww_1382d70a\comctl32.dll > 0x5d090000 0x97000 5.82.2900.2180 X:\i386\system32\comctl32.dll > > > Andrew Raibeck <[EMAIL PROTECTED]> wrote: > One more thing: > > A colleague suggested that you obtain the Process Explorer utility from > the Sysinternals site (www.sysinternals.com). You can use it to see what > might be keeping a handle open on the C: drive. > > Regards, > > Andy > > Andy Raibeck > IBM Software Group > Tivoli Storage Manager Client Development > Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] > Internet e-mail: [EMAIL PROTECTED] > > The only dumb question is the one that goes unasked. > The command line is your friend. > "Good enough" is the enemy of excellence. > > "ADSM: Dist Stor Manager" wrote on 2005-02-25 > 11:50:33: > > > Kyle, the procedure should work. The authors of the document work in TSM > > development and test, and have actually tested them before publication. > > > > It would help to see, in excruciating detail, exactly what you are > doing, > > include actual copy & paste from the console (*complete*, everything) of > > what you are doing with TSM, along with any error log info that might be > > written. > > > > Make sure that the C: drive is not being used by anything else (i.e. > that > > you are not CD'd into it from an OS prompt, for example). > > > > Regards, > > > > Andy > > > > Andy Raibeck > > IBM Software Group > > Tivoli Storage Manager Client Development > > Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] > > Internet e-mail: [EMAIL PROTECTED] > > > > The only dumb question is the one that goes unasked. > > The command line is your friend. > > "Good enough" is the enemy of excellence. > > > > "ADSM: Dist Stor Manager" wrote on 2005-02-25 > > 11:19:25: > > > > > Well I tried using the offline and online method with Windows 2000. > > > I get "can't lock volume" for the backup with offline. I also get > > > "can't lock volume" for the offline restore after a good backup. Is > > > that what you got Luc? > > > > > > Kyle > > > > > > TSM_User wrote: > > > Luc, I will try the online image but the thing I wanted to do was > > > create an offline image of a Win2K3 server. > > > > > > Oh great one! (Andy R.), can you find out if the doc is wrong in the > > > fact that you can't use it to create an offline backup via WinPE. If > > > you can't then you can't I just want to know if I should do more > > > research to try and get this to work. > > > > > > Kyle > > > > > > Luc Beaudoin wrote: > > > Hi, > > > I have a all opened with IBM for an issue with WINPE. > > > > > > But my problem is not the backup image part .. it's the restore > image... > > > > > > For the backup they told me to use the ONLINE image backup procedure > in > > > the document. > > > > > > Just follow thew procedure for the ONLINE BACKUP and it should work > .... > > > Let me know if you are able to make the RESTORE IMAGE works .. > > > > > > If U have any questions , call me or e-mail me .... > > > > > > Luc Beaudoin > > > Network Administrator/TSM/SAN > > > Hopital General Juif S.M.B.D. > > > Tel: (514) 340-8222 ext:8254 > > > > > > > > > > > > > > > > > > > > > > > > TSM_User > > > Sent by: "ADSM: Dist Stor Manager" > > > 2005-02-24 08:51 PM > > > Please respond to "ADSM: Dist Stor Manager" > > > > > > > > > To: ADSM-L@VM.MARIST.EDU > > > cc: > > > Subject: WinPE Image backup problem > > > > > > > > > I have my test lab all setup to run through the steps in the "Tivoli > > > Storage Manager Recovery Techniques Using Windows Preinstallation > > > Environment (Windows PE)" guide. I'm using the TSM V5.3 client and my > > > WinPE CD is WinXP SP2. > > > > > > I issue the command "dsmc.exe backup image c: -imagetype=static > > > -asrmode=yes". > > > Communication with the TSM works and I enter the ID and password. Then > > > the backup fails with error message ANS1287E Volume could not be > locked. > > I > > > received no other errors. I get objects inspected 1 objects backed up > 0. > > > > > > I made sure to run diskpart to verify that there was a C: and that it > > was > > > the correct volume I want to backup and it was. > > > > > > Just to see what would happen I ran "dsmc.exe i c:" and it looks like > it > > > is running that backup OK. > > > > > > Has anyone else tried the WinPE Image backup and gotten it to work? > Has > > > anyone run into this problem? > > > > > > > > > > > > > > > > > > --------------------------------- > > > Do you Yahoo!? > > > Yahoo! Mail - You care about security. So do we. > > > > > > > > > --------------------------------- > > > Do you Yahoo!? > > > Yahoo! Mail - Easier than ever with enhanced search. Learn more. > > > > > > > > > --------------------------------- > > > Do you Yahoo!? > > > Yahoo! Mail - Helps protect you from nasty viruses. > > > --------------------------------- > Do you Yahoo!? > Yahoo! Sports - Sign up for Fantasy Baseball.