Mark, We had a similar issue with our W2K Library clients. The way around it is to either reboot the server or use NTUTIL to close the drives. the issue is a scsi reserve has been set on these drives therefore now they are back online they have the reserve still in place which will not allow the drives to be used.
Mike Regards, Michael Swinhoe Storage Management Group Zurich Financial Services E-mail: mailto:[EMAIL PROTECTED] Stephen Rivers <[EMAIL PROTECTED] To: [EMAIL PROTECTED] URTON.COM> cc: Sent by: "ADSM: Dist Subject: Re: q drive = status unknown Stor Manager" <[EMAIL PROTECTED]> 16/07/2003 09:19 Please respond to "ADSM: Dist Stor Manager" I was having this problem with IBM Ultrium LTO drives in an IBM 3583 library until I upgraded the firmware for the drives and the library itself. And the RMU for good measure. I didn't find out what the original problem was. Regards, Steve Rivers -----Original Message----- From: Mark Bertrand [mailto:[EMAIL PROTECTED] Sent: 15 July 2003 22:04 To: [EMAIL PROTECTED] Subject: Re: q drive = status unknown Thanks Kenny, that did it. Still trying to figure out what caused it. -----Original Message----- From: Barnes, Kenny [mailto:[EMAIL PROTECTED] Sent: Tuesday, July 15, 2003 3:21 PM To: [EMAIL PROTECTED] Subject: Re: q drive = status unknown You might want to check the defined path as well. They have to be defined as on-line there as well. -----Original Message----- From: Mark Bertrand [mailto:[EMAIL PROTECTED] Sent: Tuesday, July 15, 2003 4:08 PM To: [EMAIL PROTECTED] Subject: q drive = status unknown We have two drives that show state unknown when queried with f=d. According to TSM: "Unknown The drive begins in drive state unknown as a result of being defined, as a result of server initialization, or as a result of having its status updated to online." We have had to update the status of these two drives to online after some tapes had knocked them offline. The drives are now online but TSM is not using them. Is there a way to change the drive state to empty or ready for operation? Storage Management Server for Windows 2000- Version 5, Release 1, Level 6.3 Thanks, Mark Bertrand ---------------------------------------------------------------------------- ---------------------------------------------------------------------- Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. ---------------------------------------------------------------------------- ---------------------------------------------------------------------- ------------------------------------------------------------------------- The information contained in this message is confidential and may be legally privileged. If you are not the intended recipient, please do not read, copy or otherwise use it and do not disclose it to anyone else. Please notify the sender of the delivery error and then delete the message from your system. Any views or opinions expressed in this email are those of the author only. Communications will be monitored regularly to improve our service and for security and regulatory purposes. Thank you for your assistance. -------------------------------------------------------------------------