> I also remember when it was possible to send feedback to the Publications > people to help improve the manuals: they enjoyed rapport with the customers. > Since early spring, however, a veritable Berlin Wall has been erected, with > customers left with nothing but a generic web feedback page with a data > entry area little bigger than a postage stamp, and no response to submissions > through even that.
While we very little influence over the organization of the web site, we did raise this issue internally and were able to get a concession on it. If you go to the "Contact Tivoli" link (http://www-3.ibm.com/software/tivoli/contact.html), you will see a link for sending email regarding the pubs. Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence.