Niklas, It is looking at the Information Store service.
Sometimes this occurs when you are running under a Windows userid that does not have Administrator authority to view the registry. For example, this may occur when you are running from a scheduler service that is being run under a different userid. If you are still having problems, please call IBM support and a trace can be examined to find out what the problem is. Thanks, Del ---------------------------------------------------- > When I use the GUI I can backup my Exchange storage groups without problem, > but when I run the CLI, tdpexcc.exe, I get "ACN5304E, Unable to open service > to determine if running or not" > Have anyone seen this??? Which service does it want to open???