Hi Richard! Bare in mind that Michelle wants here library microcode upgraded, not the drive microcode, which indeed can be done from the host or directly from a CE tape. Also, one cannot really call a 3575 a modern library, can you? ;-) Kindest regards, Eric van Loon KLM Royal Dutch Airlines
-----Original Message----- From: Richard Sims [mailto:[EMAIL PROTECTED] Sent: Friday, March 14, 2003 16:58 To: [EMAIL PROTECTED] Subject: Re: firmware robot magstar3575L32 >You will not find it anywhere. The library microcode is on a chip on the >control board inside your library. The only way to have your library >microcode upgraded is by placing a service call at IBM. They will come and >place a new chip in your library. I have had it done here, it takes about 30 >minutes. My gullibility meter just went off the scale... I don't know of any modern library or like device where a CE arrives and replaces a chip to upgrade microcode. When they do it, its via an FMR (Field Microcode Replacement) tape, as the 3575 manuals describe. But that's the hand-carry method: microcode can also be installed from a host file, as through OS commands, or utilities like the 'tapeutil' command...in its Tape Drive Service Aids section, Microcode Load (Download microcode from a host file or diskette to tape device via SCSI bus). It's not always something that the customer customarily does, but can certainly be done. In any case, your CE should be showing up whenever your library is ripe for a microcode update, to volunteer to do the deed for you: you should not have to explore for the way to do this. Call IBM Service and talk to them about this. Richard Sims, BU ********************************************************************** For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. **********************************************************************
