I would suggest you to read TSM's "Messages" manual. In Appendix C "I/O Error Code Descriptions for Server Messages", Section "Common Values for ASC and ASCQ Codes" you can find: ASC=0x3A, ASCQ=0x00, Description="Medium not present". It is by itself quite explanatory. I would say the volume is loaded in a drive described by element number X (q dri f=d) and another drive is attempting to read/write using path Y (q path f=d). In other words drive and path do not match. If this have been working before, verify some SAN component was not added/removed/broken and SAN re-configured. This was described in TSM Flash 2 (or Flash 3, I am not sure which one and have no enough time to verify - new snail ibm.com look'n'feel :(( )
Zlatko Krastev IT Consultant Humberto Gómez López <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 20.02.2003 15:31 Please respond to "ADSM: Dist Stor Manager" To: [EMAIL PROTECTED] cc: Subject: About LTO 3583 Hi I have two questions Do anyone know how to solve this issue, after checkin in a tape, I audit the library and I keep getting this response ANR8304E Time out error on drive MT0.2.0.3 (\\.\Tape0) in library LB0.1.0.3. 02/20/2003 09:09:36 ANR8912E Unable to verify the label of volume from slot-element 4096 in drive MT0.2.0.3 (\\.\Tape0) in library LB0.1.0.3. 02/20/2003 09:09:36 ANR8302E I/O error on drive MT0.2.0.3 (\\.\Tape0) (OP=OFFL, Error Number=21, CC=0, KEY=02, ASC=3A, ASCQ=00, SENSE=70.00.02.00.00.00.00.1C.00.00.00.00.3A.00.00.00.10- .13.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.04.0- 0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.- 00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00- .00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0- 0.00.00.00.00, Description=An undetermined error has occurred). Refer to Appendix D in the 'Messages' manual for recommended action. 02/20/2003 09:09:37 ANR8942E Could not move volume NOT KNOWN from slot-element 256 to slot-element 4096. 02/20/2003 09:09:38 ANR9999D mmsscsi.c(9702): ThreadId<16> Volume may still be in the drive MT0.2.0.3 (\\.\Tape0). 02/20/2003 09:09:38 ANR8446I Manual intervention required for library LB0.1.0.3. 02/20/2003 09:09:38 ANR8792E Unrecoverable drive failures on drive MT0.2.0.3 (\\.\Tape0); drive is now taken offline. 02/20/2003 09:09:38 ANR8460E AUDIT LIBRARY process for library LB0.1.0.3 failed. 02/20/2003 09:09:38 ANR0985I Process 4 for AUDIT LIBRARY running in the BACKGROUND completed with completion state FAILURE at 09:09:38. It always says that it can't read the label of the tape inside the drive, but I always have checked in the tape before (it appear on the query libvol) Platform: W2K, TSM 5.1.6.1, an external SDG 2108 R03 I have the lastest firmware versions for the Library and the drives. There is an issue that have something to do with cabling a SANDGM but I don't have a SANDGM installed on the library. Also I'm using the TSM Device Driver for the Library and the windows drivers for the tapes. Another issue, that doesn't have anything with TSM, someone know how to upgrade an LTO RMU firmware via scsi or serial? In the proccess of upgrading it it failed, so now I don't have RMU control know, and on the manuals it doesn't talk about it (as long as I can see, you can only upgrade drives or library firmware through this process) Thanks in advance. Humberto Gómez CAI Universidad Católica Andrés Bello ------------------------------------------------- This mail sent through IMP: http://horde.org/imp/