In the past support has had a way to correct this problem for clients that got the wrong OS in them because another system used the field by accident. I would call support again and see why this workaround is not available for you.
Paul D. Seay, Jr. Technical Specialist Naptheon Inc. 757-688-8180 -----Original Message----- From: Edgardo Moso [mailto:edgardo_moso@;KINDREDHEALTHCARE.COM] Sent: Saturday, October 12, 2002 9:27 AM To: [EMAIL PROTECTED] Subject: Down Level Client Code Does any body has a work around with the dwon level client code errror? Here's what happened: I have an old ADSM client version 3.1 runnning in Solaris 2.5. We don't want to upgrade it to a higher level, say TSM version 4.2.2, because if we upgrade we need to upgrade first the Solaris to a higher level. We dont want to do this beause the client box has nothing on it except the old patience and nurisng data that we would like to preserve for a period of time. Basically this server's data are stagnant, it would be used for for restore. Other than this TSM client, ourTSM clients had been upgraded to 4.2 and I know Tivoli corrected this bug. Usually, when I'd like to verify query about the the client nodespecs I will just use the command in my desktop "dsmc -tcps=server1 -node=node1". I used this in this node and not knowing with the query command my node data was changed in the server, it has an error "Down level client code" when I run any comand in the client box. For me this is the worst transition Tivoli had made to a higher TSM client, allowing this command and not protecting the lower version. The worst tof all is when I asked Tivoli support, the Manager himself said, they have no technical solution to the problem except to upgrade it to the supported level. I know of some solution but it's impractical to apply beause for example, I will resotre the db back, I will sacrifice 99 % of the clients in this TSM server. If I used export/import this will take forever because this is almost 600GB of data. I consider updating the TSM database but I don't know how to do it. Any help will be greatly appreciated. Thanks.
