You have to call 1-888-IBM-Media (1-888-426-6334) to arrange for warranty replacement. The link below will give you the full details.
http://www.storage.ibm.com/media/prod_data/g225-6689.html Rick Rick Saylor Austin Community College At 11:26 AM 10/9/02 -0500, you wrote: >we've got a 3575 L18 tape library, which we use 3575 tapes in. we've had >the library for 2-3 years, and i've got a box of 32 "failed" tapes. i'd >like to try and return those tapes, i'm assuming they are under warranty >right? where in the heck do you return them. ive ibmserve and they are >giving me the run-around. and the tech guy would have no idea either. > >anyone do this lately? > >alex >--- --- > Alex Lazarevich | Systems | Imaging Technology Group > [EMAIL PROTECTED] | (217)244-1565 | www.itg.uiuc.edu >--- ---
