we've got a 3575 L18 tape library, which we use 3575 tapes in. we've had the library for 2-3 years, and i've got a box of 32 "failed" tapes. i'd like to try and return those tapes, i'm assuming they are under warranty right? where in the heck do you return them. ive ibmserve and they are giving me the run-around. and the tech guy would have no idea either.
anyone do this lately? alex --- --- Alex Lazarevich | Systems | Imaging Technology Group [EMAIL PROTECTED] | (217)244-1565 | www.itg.uiuc.edu --- ---