Hello Brent,
Without knowing the specific details of the errors you see, one thing you can
try is to add this line to the dsm.opt file:
TESTFLAGS CONTINUERESTORE
Restart the client, and see if that causes the operation to continue with the
next file after an error is reported.
If that does not work, then what error message(s) do you see? What messages,
coincident with the failed restore, are logged to dsmerror.log? Be sure to
include the full text, though you can redact user names and file names, as
appropriate.
Based on that, I might have some other ideas, or else I will suggest opening a
case with IBM Support.
Unsolicited thought that might be redundant, but I mention it anyway :-) please
use appropriate care when restoring the files, even if the AV software is
guarding against suspicious files.
Regards,
Andy
Andrew Raibeck
IBM Spectrum Protect Level 3
IBM Storage
stor...@us.ibm.com
IBM
-----Original Message-----
From: ADSM: Dist Stor Manager <ADSM-L@VM.MARIST.EDU> On Behalf Of Bent
Christensen (BVC)
Sent: Thursday, 19 January, 2023 06:02
To: ADSM-L@VM.MARIST.EDU
Subject: [EXTERNAL] Restoring virus infected file halts TSM client
Hello,
Just wondered if anyone have had the same issue and maybe found a solution for
it:
Now and then we are tasked with restoring data that were backed up very long
ago back to Windows file shares. In a few cases it turns out that some of these
old files are infected by virus/malware which was not detected by the AV
application at the time when the malicious file was written.
When the TSM client tries to restore an infected file back to a Windows server,
the AV application on the Windows server will of course prevent the file from
being written. However, the TSM client interprets this as an disk error (or
something) and terminates the restore processes so any subsequent non-infected
files are not restored, making it almost impossible to do un-monitored restores
of these data sets.
Would really appreciate it if anyone got some ideas to circumvent this (except
for disabling the AV application while restoring)?
Regards
Bent
COWI handles personal data as stated in our Privacy
Notice<https://www.cowi.com/privacy >.
