Hi guys! I have an Oracle client which backup failed with the following error in the tdpoerror.log:
01/31/2017 09:08:35 ANS0278S The transaction will be aborted. 01/31/2017 09:08:35 ANS0278S The transaction will be aborted. 01/31/2017 09:08:35 TID<19506> ==> ANS0278S (RC157) The transaction will be aborted. 01/31/2017 09:08:35 ANS1312E Server media mount not possible 01/31/2017 09:08:35 ANS1312E Server media mount not possible 1/31/2017 09:08:35 TID<19506> ==> ANS1312E (RC12) Server media mount not possible The TSM server shows the following error: 01/31/2017 09:08:32 ANR0530W Transaction failed for session 9302740 for node QVIPNBDORA01_02-ORC (TDPO Linux86-64) - internal server error detected. (SESSION: 9302740) 01/31/2017 09:08:35 ANR0525W (Session: 7358241, Origin: QVIPNBDORA01) Transaction failed for session 277695 for node QVIPNBDORA01_02-ORC (TDPO Linux86-64) - storage media inaccessible. (SESSION: 7358241) The Oracle client is backing up through a storage agent and the 'internal server error' seems to cause the scratch tape mount to fail which results in the 'storage media inaccessible' message. Does anybody have an idea where to look for the cause of the 'internal server error'? Thanks for any help in advance! Kind regards, Eric van Loon Air France/KLM Storage Engineering ******************************************************** For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal Dutch Airlines) is registered in Amstelveen, The Netherlands, with registered number 33014286 ********************************************************