Andy, So far all reports are good/WAD. Thanks for the assist.
On Wed, Nov 16, 2016 at 7:36 AM, Andrew Raibeck <stor...@us.ibm.com> wrote: > Hi Zoltan, > > Thanks for the update on this. Let me know how the install goes after > upgrading using spinstall.exe. > > Best regards, > > Andy > > ____________________________________________________________ > ________________ > > Andrew Raibeck | IBM Spectrum Protect Level 3 | stor...@us.ibm.com > > IBM Tivoli Storage Manager links: > Product support: > https://www.ibm.com/support/entry/portal/product/tivoli/ > tivoli_storage_manager > > Online documentation: > http://www.ibm.com/support/knowledgecenter/SSGSG7/ > landing/welcome_ssgsg7.html > > Product Wiki: > https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli% > 20Storage%20Manager > > "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2016-11-15 > 09:43:37: > > > From: Zoltan Forray <zfor...@vcu.edu> > > To: ADSM-L@VM.MARIST.EDU > > Date: 2016-11-15 09:44 > > Subject: Re: Client issues after upgrade > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > > > Andy, > > > > Nevermind. I just found out she WAS running *IBM Tivoli Storage Manager > > Client.msi* directly, not using spinstall.exe. She is going to upgrade > > another client this week, using the proper method, to prove it WAD. > Sorry > > to have bothered you. > > > > On Tue, Nov 8, 2016 at 8:48 AM, Andrew Raibeck <stor...@us.ibm.com> > wrote: > > > > > Hi Zoltan, > > > > > > Can you provide more details? > > > > > > - Exact version of Windows and processor architecture, e.g., Windows > Server > > > 2008 Standard x86 > > > - Which client version was installed prior to the upgrade, e.g., > 7.1.1.2 > > > - What client services are configured, e.g., client scheduler service, > CAD > > > and remote client agent (run "dsmcutil list" command to see what is > > > installed) > > > - Were all instances of the client stopped prior to the upgrade, e.g., > > > admin client, command line client, etc.? > > > - Did the installer indicate that a reboot was needed to complete the > > > install? > > > > > > Regards, > > > > > > Andy > > > > > > ____________________________________________________________ > > > ________________ > > > > > > Andrew Raibeck | IBM Spectrum Protect Level 3 | stor...@us.ibm.com > > > > > > IBM Tivoli Storage Manager links: > > > Product support: > > > https://www.ibm.com/support/entry/portal/product/tivoli/ > > > tivoli_storage_manager > > > > > > Online documentation: > > > http://www.ibm.com/support/knowledgecenter/SSGSG7/ > > > landing/welcome_ssgsg7.html > > > > > > Product Wiki: > > > https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli% > > > 20Storage%20Manager > > > > > > "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2016-11-07 > > > 13:01:32: > > > > > > > From: Zoltan Forray <zfor...@vcu.edu> > > > > To: ADSM-L@VM.MARIST.EDU > > > > Date: 2016-11-07 13:03 > > > > Subject: Re: Client issues after upgrade > > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > > > > > > > I am pretty sure this wasn't a silent install. The OS person > responsible > > > > said she stopped the scheduler services, ran the install package > > > > manuallyand went from there. > > > > > > > > On Mon, Nov 7, 2016 at 12:28 PM, Andrew Raibeck <stor...@us.ibm.com> > > > wrote: > > > > > > > > > You do need to install the DLL libraries separately when doing a > silent > > > > > install. See > > > > > http://www.ibm.com/support/knowledgecenter/SSGSG7_7.1.6/ > > > > > client/c_inst_winsilent.html > > > > > > > > > > Is there still a problem even when following the doc? > > > > > > > > > > Regards, > > > > > > > > > > Andy > > > > > > > > > > ____________________________________________________________ > > > > > ________________ > > > > > > > > > > Andrew Raibeck | IBM Spectrum Protect Level 3 | stor...@us.ibm.com > > > > > > > > > > IBM Tivoli Storage Manager links: > > > > > Product support: > > > > > https://www.ibm.com/support/entry/portal/product/tivoli/ > > > > > tivoli_storage_manager > > > > > > > > > > Online documentation: > > > > > http://www.ibm.com/support/knowledgecenter/SSGSG7/ > > > > > landing/welcome_ssgsg7.html > > > > > > > > > > Product Wiki: > > > > > > https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli% > > > > > 20Storage%20Manager > > > > > > > > > > "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on > 2016-11-07 > > > > > 11:32:25: > > > > > > > > > > > From: Zoltan Forray <zfor...@vcu.edu> > > > > > > To: ADSM-L@VM.MARIST.EDU > > > > > > Date: 2016-11-07 11:39 > > > > > > Subject: Re: Client issues after upgrade > > > > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > > > > > > > > > > > Can you elaborate on this with an APAR number or > webpage/location? > > > > > > > > > > > > On Sat, Nov 5, 2016 at 8:00 AM, Karel Bos <tsm....@gmail.com> > wrote: > > > > > > > > > > > > > Those ddl files should have beem installed by ba client install > but > > > > > wont. > > > > > > > Known bug will be fixed. Support page is up and local fix > points to > > > sub > > > > > > > folder of baclient unpack dir to run the needed setup manually. > > > > > > > > > > > > > > Op 3 nov. 2016 21:25 schreef "Shawn DREW" > > > > > <shawn.d...@us.bnpparibas.com>: > > > > > > > > > > > > > > > I have run into this problem when the install was done using > the > > > > > silent > > > > > > > > install automated through a script instead of the GUI > install. > > > > > > > > When I redid the install through the GUI, it offered to > install > > > those > > > > > MS > > > > > > > > libraries and fixed everything. > > > > > > > > > > > > > > > > You can also perform silent installs of the vcredit*exe > binaries > > > as > > > > > well > > > > > > > > if you need to automate it. > > > > > > > > -Shawn > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > > From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] > On > > > > > Behalf > > > > > Of > > > > > > > > Robert Talda > > > > > > > > Sent: Thursday, November 03, 2016 3:52 PM > > > > > > > > To: ADSM-L@VM.MARIST.EDU > > > > > > > > Subject: Re: [ADSM-L] Client issues after upgrade > > > > > > > > > > > > > > > > Zoltan: > > > > > > > > Just a hunch, but those files sound like the Microsoft > > > > > redistributable > > > > > > > > libraries that are required for the client. So the upgrade > > > consists > > > > > of > > > > > > > > more than just running msiexec; there are a couple of > > > > > vcredist_x86.exe > > > > > > > > calls to make as well. It just feels like those calls were > > > missed. > > > > > > > > > > > > > > > > > > > > > > > > FWIW, > > > > > > > > Robert Talda > > > > > > > > EZ-Backup Systems Engineer > > > > > > > > Cornell University > > > > > > > > +1 607-255-8280 > > > > > > > > r...@cornell.edu > > > > > > > > > > > > > > > > > > > > > > > > This message and any attachments (the "message") is intended > > > solely > > > > > for > > > > > > > > the addressees and is confidential. If you receive this > message > > > in > > > > > error, > > > > > > > > please delete it and immediately notify the sender. Any use > not > > > in > > > > > accord > > > > > > > > with its purpose, any dissemination or disclosure, either > whole > > > or > > > > > > > partial, > > > > > > > > is prohibited except formal approval. 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See > > > www.bnpparibas.ca > > > < > > > > > > > > http://www.bnpparibas.ca> for more information on BNP > Paribas, > > > in > > > > > > > Canada. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > > > *Zoltan Forray* > > > > > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > > > > > Xymon Monitor Administrator > > > > > > VMware Administrator (in training) > > > > > > Virginia Commonwealth University > > > > > > UCC/Office of Technology Services > > > > > > www.ucc.vcu.edu > > > > > > zfor...@vcu.edu - 804-828-4807 > > > > > > Don't be a phishing victim - VCU and other reputable > organizations > > > will > > > > > > never use email to request that you reply with your password, > social > > > > > > security number or confidential personal information. For more > > > details > > > > > > visit http://infosecurity.vcu.edu/phishing.html > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > *Zoltan Forray* > > > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > > > Xymon Monitor Administrator > > > > VMware Administrator (in training) > > > > Virginia Commonwealth University > > > > UCC/Office of Technology Services > > > > www.ucc.vcu.edu > > > > zfor...@vcu.edu - 804-828-4807 > > > > Don't be a phishing victim - VCU and other reputable organizations > will > > > > never use email to request that you reply with your password, social > > > > security number or confidential personal information. For more > details > > > > visit http://infosecurity.vcu.edu/phishing.html > > > > > > > > > > > > > > > -- > > *Zoltan Forray* > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > Xymon Monitor Administrator > > VMware Administrator (in training) > > Virginia Commonwealth University > > UCC/Office of Technology Services > > www.ucc.vcu.edu > > zfor...@vcu.edu - 804-828-4807 > > Don't be a phishing victim - VCU and other reputable organizations will > > never use email to request that you reply with your password, social > > security number or confidential personal information. For more details > > visit http://infosecurity.vcu.edu/phishing.html > > > -- *Zoltan Forray* Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator Xymon Monitor Administrator VMware Administrator (in training) Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
