Good call Saso.  Sigh... I guess I wait to hear from HP on supported IT
mode HBAs in their D2000s or other jbods.


On Tue, Jan 8, 2013 at 11:40 AM, Sašo Kiselkov <skiselkov...@gmail.com>wrote:

> On 01/08/2013 04:27 PM, mark wrote:
> >> On Jul 2, 2012, at 7:57 PM, Richard Elling wrote:
> >>
> >> FYI, HP also sells an 8-port IT-style HBA (SC-08Ge), but it is hard to
> locate
> >> with their configurators. There might be a more modern equivalent
> cleverly
> >> hidden somewhere difficult to find.
> >>  -- richard
> >>
> >
> > Richard,
> >
> > Do you know if the HBAs in HP controllers be swapped out with any well
> > characterized (by nexenta) HBAs like the 9211-8e or do they require a
> specific
> > 'controller HBA' like the SC-08Ge?  IE, does it void the warranty if you
> open up
> > the controller and stick a third party card in there?  Did you ever try
> to
> > 'bypass' the controllers at all and just plug into an expander?  I
> prefer HP
> > hardware also but the controller is getting in the way.
> >
> > Ill be asking HP the same questions in the next few weeks with any luck
> but your
> > opinion and experiences are on another level compared to HPs pre-sales
> > department... not that theyre bad but in this realm youre the man :)
>
> I know you didn't ask me, but I can tell you my experience: it depends
> on what you mean by "warranty". If you mean as in "warranty on sales of
> goods" (as mandated by law), then no, sticking a different HBA in your
> servers does not void your warranty (unless this is expressly labeled on
> the product - manufacturers typically also put protective labels on
> screws then).
>
> When it comes to support services, though, such as phone support and
> firmware updates, then yes, using a third-party HBA can make these
> difficult and/or impossible. HP storage enclosure and drive firmware,
> for example, can only be flashed through an HP-branded SmartArray card.
>
> Depending on what software you are running on the machines it can make
> no difference at all, or a lot of difference. For instance, if you're
> running proprietary storage controller software on the server (think
> something like NexentaStor, but from the HW vendor), then your custom
> HBA might simply be flat out unsupported and the only response you'll
> get from the vendor support team is "stick the card we shipped it with
> back in". OTOH if you're running something not HW vendor-specific (like
> the aforementioned NexentaStor, or any other Illumos variant), and the
> HW vendor at least gives lip service to supporting your platform (always
> tell the support folk you're running "Solaris"), then chances are that
> your support contract will be just as valid as before. I've had drives
> fail on Dell machines and each time support was happy when I just told
> them "drive dead, running Solaris, here's the log output, send a new one
> please".
>
> Cheers,
> --
> Saso
>
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