marking as invalid as this is likely an issue wiht the ssh client you are using ro the ssh server in the guest. the fact it works on linux but not windows/android suggest to me it might be related to the authentication methods or encryption algothims and key types supproted in the client/server and is likely not related to openstack/nova
** Changed in: nova Status: New => Invalid -- You received this bug notification because you are a member of Yahoo! Engineering Team, which is subscribed to OpenStack Compute (nova). https://bugs.launchpad.net/bugs/1802218 Title: An instance created by openstack rocky can't be remotely connected by xshell and putty, But SSH tools for Linux systems do. [server's host key did not match the signature supplied] Status in OpenStack Compute (nova): Invalid Bug description: The mirror images adopted include: 1. Use xshell, putty, JuiceSSH cannot connect [http://cloud.centos.org/centos/7/images/CentOS-7-x86_64-GenericCloud-1805.qcow2] 2. Cannot connect with xshell, putty and JuiceSSH [centos7.4 made by myself, no problem with Ocata version built before] 3. With xshell, putty and JuiceSSH, you can connect [http://download.cirros-cloud.net/0.4.0/cirros-0.4.0-x86_64-disk.img] After the failure, attempts were made to recreate the SSH keys in the system, but to no avail. The order is as follows: [root@host-192-168-1-10 ~]# rm -f /etc/ssh/ssh_host_* [root@host-192-168-1-10 ~]# systemctl restart sshd.service It environment [root@all-in-one-202 ~]# rpm -qa | grep rocky centos-release-openstack-rocky-1-1.el7.centos.noarch [root@all-in-one-202 ~]# [root@all-in-one-202 ~]# rpm -qa | grep nova openstack-nova-conductor-18.0.2-1.el7.noarch openstack-nova-console-18.0.2-1.el7.noarch openstack-nova-api-18.0.2-1.el7.noarch python2-novaclient-11.0.0-1.el7.noarch openstack-nova-common-18.0.2-1.el7.noarch openstack-nova-placement-api-18.0.2-1.el7.noarch openstack-nova-compute-18.0.2-1.el7.noarch openstack-nova-novncproxy-18.0.2-1.el7.noarch openstack-nova-scheduler-18.0.2-1.el7.noarch python-nova-18.0.2-1.el7.noarch [root@all-in-one-202 ~]# [root@all-in-one-202 ~]# rpm -qa | egrep -i "libvirt|kvm" libvirt-daemon-driver-network-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-driver-storage-scsi-3.9.0-14.el7_5.8.x86_64 libvirt-libs-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-driver-storage-disk-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-driver-nwfilter-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-driver-storage-logical-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-driver-nodedev-3.9.0-14.el7_5.8.x86_64 qemu-kvm-common-ev-2.10.0-21.el7_5.7.1.x86_64 libvirt-daemon-driver-storage-core-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-driver-storage-rbd-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-driver-storage-mpath-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-driver-secret-3.9.0-14.el7_5.8.x86_64 qemu-kvm-ev-2.10.0-21.el7_5.7.1.x86_64 libvirt-daemon-driver-storage-gluster-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-driver-interface-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-kvm-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-driver-qemu-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-driver-storage-3.9.0-14.el7_5.8.x86_64 libvirt-client-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-3.9.0-14.el7_5.8.x86_64 libvirt-daemon-driver-storage-iscsi-3.9.0-14.el7_5.8.x86_64 libvirt-python-3.9.0-1.el7.x86_64 [root@all-in-one-202 ~]# [root@all-in-one-202 ~]# rpm -qa | grep neutron python2-neutron-lib-1.18.0-1.el7.noarch python2-neutronclient-6.9.1-1.el7.noarch openstack-neutron-common-13.0.1-2.el7.noarch openstack-neutron-ml2-13.0.1-2.el7.noarch openstack-neutron-13.0.1-2.el7.noarch python-neutron-13.0.1-2.el7.noarch openstack-neutron-linuxbridge-13.0.1-2.el7.noarch To manage notifications about this bug go to: https://bugs.launchpad.net/nova/+bug/1802218/+subscriptions -- Mailing list: https://launchpad.net/~yahoo-eng-team Post to : yahoo-eng-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~yahoo-eng-team More help : https://help.launchpad.net/ListHelp