Correct lbragstad, this is by design.  I don't think of this as a bug.
If we want to change this behavior, it feels more like it should be a
spec.

** Changed in: keystone
       Status: Confirmed => Opinion

** Changed in: keystone
   Importance: Medium => Wishlist

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https://bugs.launchpad.net/bugs/1641645

Title:
  PCI: a locked out user must ask an admin to unlock their account

Status in OpenStack Identity (keystone):
  Opinion

Bug description:
  As noted in the bug title, this is a cumbersome process, a user should
  be able to reset their password if it expired. (and potentially if
  locked out -- that's up for debate).

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