Kelly M. wrote:
I have a large file that has been revised a few times over the last few
years. I am able to open and work in the file just fine. However, my
coworker is never able to open the file. The screen is just gray. She
has no problem opening up any other file. What is the issue, and is
there a fix for this?
Difficult to help you with so few information.
Please ask you coworker to start XMLmind XML Editor using
<XXE_install_dir>\bin\xxe-c.bat rather than the usual way (which is
running <XXE_install_dir>\bin\xxe.exe) and then, send us *all* the
messages printed in the command prompt (AKA DOS window) associated to
xxe-c.bat.
It's probably an out of memory error. A possible solution for this
problem is found in this FAQ:
---
Q: XXE freezes when I try to open large XML files. Is there a workaround
for this problem?
---
http://www.xmlmind.com/xmleditor/faq.html#outofmemory
Note that if your "large file" contains many high-resolution images,
another workaround is to:
1) Open a smaller document having the same document type as the large one.
2) Select menu item "View|Display Images|as Bounding Boxes" (or "as
Thumbnails"). See
http://www.xmlmind.com/xmleditor/_distrib/doc/help/viewMenu.html
3) Select menu item "Options|Customize Configuration|Use Current View
Settings as Default". See
http://www.xmlmind.com/xmleditor/_distrib/doc/help/customizeConfigurationMenu.html
4) Restart XMLmind XML Editor and open the "large file".
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