On 11/12/2017 12:43 PM, Darryl Young wrote:
We have noticed an issue with PNG images not displaying, whereas there
is no problem with .jpg or .gif for example.
This is occurring in the latest version (V7.5.0) - see attached screen shot.
This indeed seems to happen with *all* PNG images, including our own
"step.png" icon.
Clearly a workaround is simply to use JPG of GIF images in all
documents,
No. Not using PNG images in any of your documents is clearly not an option.
but I am just wondering if you are aware of this issue
No. Not at all.
We are using PNG images all the time in our own documents and we assume
that most of our users do the same. No one has ever reported the problem
you are facing.
and whether you have any other suggestions.
My guess is that this issue is triggered by your working environment.
--> First experiment: please try to reopen the same document but this
time loaded from a plain file (I see in the screenshot a
"xdocs://MyServer/" URL) to see what happens.
--> Second experiment: keep using your XDocs server but set "Load images
in a background task" to "No" (Options|Preferences, View section,
http://www.xmlmind.com/xmleditor/_distrib/doc/help/viewOptions.html#viewOptions_images)
before opening the document.
May be this handy async image loading feature is incompatible with the
way your XDocs server works.
Please understand, that unless we can reproduce this issue here at
XMLmind, there is no way for us to help you.
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