On 03/06/2017 05:06 PM, nobili, philippe wrote:
We asked the question in the XXE support list in the hope that some of your
customers already tumbled across the same issue... But it is *definitely* not
linked to the DocBook-5.1 document (we tried with very basic ones), nor to the
video file themselves.
This is not the case.
It looks more like something between Java FX and XXE; the converted documents
on the Web are all OK... If you do not have any hints, do not bother, I am
pretty sure it would work at your location if I sent you the DocBook file and
the movie file.
We can live with this if we cannot put our hands on the issue.
Please allow me to insist.
Implementing our embedded Media Player represents a lot of hard work and
we would like to make this new feature work in 100% of the use cases, on
100% of the Java 1.8 platforms.
We would be *really* grateful you could us privately:
1) A sample DocBook 5.1 document showing the problem.
2) A sample MP4 file of yours referenced from this DocBook 5.1.
3) IMPORTANT: the result of pasting what has been copied to the
clipboard by the "Copy" button of "Help|About XMLmind XML Editor". See
http://www.xmlmind.com/xmleditor/_distrib/doc/help/helpMenu.html#aboutAction
I'm afraid that the following info. is insufficient:
---
XXE : 7.3
Java JRE : Latest JRE-64 bit from Oracle
OS : Windows (7) and Linux (Debian7)
---
nobili, philippe wrote:
Could it be due to missing codecs on our systems ?
To my knowledge, but I may be wrong, an MP4 codec is included in JavaFX.
Maybe inspecting the Java exception stack while XXE is running would give us
some additional clue...
The Java exception is in principle displayed in the styled view of XXE
next to the media icon, as depicted in attached screenshot (exception
caused simply by the fact that the referenced MP4 file is missing).
Therefore, I doubt that you'll see something if you start XXE with a
console. But if this is the case, it would be a great help to see the
full stack trace.
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