Kazuko O. wrote:
Thank you for your prompt replay.
Please find the attached text file which was copied from the "Help|About XMLmind
XML Editor" dialog box.
Could this issue be solved in the version 7.1 or later of XXE?
--> I didn't manage to reproduce the problem here, using our Windows 7,
64-bit, en-US computer running the very latest Java 8 runtime
(1.8.0_102). Everything worked fine for me.
May be this happens in the XML source view only after you do a specific
sequence of actions? If this case, please tell us how to reproduce this
issue here at XMLmind.
--> For now, this problem has been reported only on a Mac, having a
non-Retina screen, running Apple Java 1.6. The suggested (and tested)
workaround was to upgrade to latest Java 8 runtime. Mailing list thread:
http://www.xmlmind.com/pipermail/xmleditor-support/2016-September/011569.html
Therefore I'll suggest that you upgrade your Windows computer to the
very latest Java 8 runtime. (You are currently using older 1.8.0_66.)
If this does not fix the problem, please send us another email and we'll
try something else.
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