On 11/30/2015 05:06 PM, Kaesha Thomas wrote:
Our company uses XMLMind (the attached email to our XMLMind is
mmel...@ecrs.com <mailto:mmel...@ecrs.com>) to create a large online
manual. We believe our program has used up too much memory, as the
program will not open with our main manual XML file (339 KB), but will
open other smaller files just fine. The program attempts to load the
file for multiple minutes (the longest we allowed was 30 minutes).
We are wondering if anyone knows if upgrading the program will fix this
problem? We are currently working with v5.8.0.
339KB is not that big. We routinely open 2Mb+ DocBook documents in just
a few seconds. Therefore I don't think it's an out of memory problem and
I don't think that upgrading would fix anything.
There is a problem which is specific to your main manual XML file. It's
probably quite easy to fix it. The quickest and simplest is to send me
privately (mailto:huss...@xmlmind.com) a .zip archive containing all the
XML and graphics files comprising your manual. I'll try to open the
manual here at XMLmind and get back to you very quickly.
If you cannot do this, then I'm afraid you'll have to find the problem
by yourself, may be by referring to these FAQs:
---
XXE freezes when I try to open large XML files. Is there a workaround
for this problem?
---
http://www.xmlmind.com/xmleditor/faq.html#outofmemory
and:
---
XXE seems to freeze when I do such and such action. What's going on?
---
http://www.xmlmind.com/xmleditor/faq.html#display_exception_in_console
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