Hello Hussein,

Thank you for the response. I have tried clicking on the exe file itself in the Program Files directory - same result.

I will try both avenues tomorrow.

akagi


On 02/10/2013 13:42, Hussein Shafie wrote:
On 10/02/2013 12:43 PM, Akagi Kobayashi wrote:
XML MIND 5.5.0 fails to start and displays the error message as attached.

My answer assumes that you are starting XMLmind XML Editor (XXE for short) normally, by double-clicking its icon, and not by double-clicking on a possibly modified "xxe.bat".

The error message says that the ``XXE icon'' (that is, program "xxe.exe") does not find (or, for an unknown reason, cannot access) file "C:\Program File\Java\jre7\bin\javaw.exe".

File "C:\Program File\Java\jre7\bin\javaw.exe" is part of the Java runtime.





I see a few threads on the subject in the Support forum, but if there is
a direct solution to this, could you please point me to it?


[1] Please re-install Java.

OR

[2] Recommended: Uninstall your copy of XMLmind XML Editor and instead install a self-contained distribution of XMLmind XML Editor:

xxe-pro-5_5_0-setup.exe

*not*:

xxe-pro-5_5_0-setup-nojvm.exe

I cannot help you more as I have no way to reproduce a problem which is obviously specific to your computer.

If, after doing [1] or [2], it still does not work, then please refer to this FAQ:

---
I have successfully installed the setup.exe on my Windows® machine but after that, I cannot start XXE. Can you help?
---

http://www.xmlmind.com/xmleditor/faq.html#setup.exe


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Akagi Kobayashi
Technical Writer
Aepona, Intel Services Group

skype id: akobayashi
mobile:+ 353 86 604 5486
phone: +44 289 027 1477

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