Fair enough Hussein. Thank you for eliminating XXE as the source of the problem.



>________________________________
> From: Hussein Shafie <huss...@xmlmind.com>
>To: Jeff Hooker <j...@itwriting.ca> 
>Cc: "'xmleditor-support@xmlmind.com'" <xmleditor-support@xmlmind.com> 
>Sent: Tuesday, March 20, 2012 1:44:07 AM
>Subject: Re: [XXE] Document Cache in XXE 5.1.0 behaving inappropriately
> 
>* By following the procedure 1.2.3. you describe, I cannot reproduce the 
>problem using XXE v5.1 and our WebDAV plug-in talking to Apache httpd+mod_dav. 
>Note that we have really used 2 different users and 2 different machines 
>during our test.
>
>* We do not see how what you describe could be technically possible using XXE 
>out of the box.
>
>* We, XMLmind, do not provide any support for Bluestream XDocs. We are not 
>affiliated to Bluestream. We never refer to Bluestream XDocs anywhere in our 
>Web site.
>
>* Unless you explain us how to reproduce this problem using XXE v5.2[*] alone 
>or with any add-ons developed by XMLmind, please do not bother sending further 
>support requests to the mailing list. This policy is clearly stated here:
>
>http://www.xmlmind.com/xmleditor/support.html#xmleditor_support_policy
>
>Besides, you are not a direct customer of XMLmind. (You are probably using the 
>XXE bundled with Bluestream XDocs.) Therefore we have no obligation to provide 
>you with support of any kind.
>
>
>
>---
>[*] Notice v5.2. We'll not accept a bug report for v5.1. You are supposed to 
>test the latest release.
>
>Note that v5.2 adds a workaround a Java bug which *may* explain the problem 
>you have. However this is unlikely as we were not able to reproduce your issue 
>with v5.1.
>
>
>
>---
>PS:
>
>What follows can happen but is not a bug and we won't fix it:
>
>1. User 1 opens a docbook XML document containing one or more xincludes.
>The xinclude content is displayed in the document.
>
>2. User 1 opens the content of one of the xincludes but forgets about it.
>
>3. User 2 opens the content of the same xinclude on another computer,
>edits it, and checks it in.
>
>4. User 1 uses CTRL-SHIFT-E to switch the xinclude for editing. It's indeed 
>the outdated xinclude.
>
>Why not a bug? Well, 1.2.3.4. cannot happen when file locking is enabled. At 
>step 3. User 2 is warned that the xinclude is locked by User 1 and that she/he 
>cannot edit it.
>
>
>
>On 03/19/2012 11:14 PM, Jeff Hooker wrote:
>> Unfortunately, the issue is not fixed after all.
>> 
>> It still persists, even in the native XXE docbook5 plugin, when the
>> following conditions are met:
>> 
>> 1. User 1 opens a docbook XML document containing one or more xincludes.
>> The xinclude content is displayed in the document.
>> 2. User 2 opens the content of one of the xincludes on another computer,
>> edits it, and checks it in.
>> 3. User 1 uses CTRL-SHIFT-E to open the xinclude for editing. At that
>> point, regardless of the document cache setting, XXE will open the
>> outdated document. It must be emphasized that the *correct* version of
>> the document is loaded into the computer's local cache, but it is not
>> opened by XXE.
>
>What local cache? XXE does not open documents previously stored in a local 
>cache.
>
>
>
>> 4. When the user edits, saves, and closes the document, the outdated
>> version of the content is saved to the repository.
>> 
>> Clearing the XXE cache does not clear the outdated content; restarting
>> XXE does.
>> 
>
>
>On 03/19/2012 11:14 PM, Jeff Hooker wrote:
>> Additional details:
>> 
>> 1. This happens only when using the Bluestream XDocs VDrive. I am not set up 
>> to test it with any other virtual filesystem.
>> 2. Re-opening the outdated file from within XXE using File > Open > 
>> [filename].xml opens the correct version of the document from the repository.
>> 
>> If we could pin down the difference between using CRTL-SHIFT-E to open and 
>> Xinclude and File > Open > [filename].xml, we'd have good idea of where the 
>> problem resides.
>> 
>
>There is no difference between CRTL-SHIFT-E and File|Open other than 
>CRTL-SHIFT-E does not show a file chooser dialog box.
>
>
>
>On 03/19/2012 11:14 PM, Jeff Hooker wrote:
>> I've now duplicated the issue in DITA with conrefs. Other than substituting 
>> conrefs for xincludes, the workflow is identical.
>> 
>
>
>
>
 
--
XMLmind XML Editor Support List
xmleditor-support@xmlmind.com
http://www.xmlmind.com/mailman/listinfo/xmleditor-support

Reply via email to