More on the KB breaking Windows Installer thing from my colleagues.



Keith Douglas
Statistics Canada | 170 Tunney's Pasture Driveway, Ottawa ON K1A 0T6
Statistique Canada | 170, promenade Tunney's Pasture, Ottawa ON K1A 0T6
keith.doug...@statcan.gc.ca
Telephone | Téléphone 613-854-5589
Facsimile | Télécopieur 613-951-4674
Government of Canada | Gouvernement du Canada


_____________________________________________
[deleted]
Subject: RE: Service Request # 01298424 - KB2918614


Good morning Keith,
I understand and we are thanking you for bringing up this problematic update to 
our attention.  We have talked with IT Security and have checked with 
Microsoft.  Security had denied the removal of this KB nor those Microsoft 
suggest it.  According to some forum seen, Microsoft is aware of the issue and 
is working to get a fix in the next month.  Presently no incidents have been 
reported regarding the above KB and Windows Installer here at Statcan.  
Therefore since we cannot reproduce this problem  we will close our assignment 
but we will continue to monitor the issue.



_____________________________________________
From: Douglas, Keith - CoSD/DSCo
Sent: September-22-14 2:25 PM
To: Cousineau, Natacha - ITOD/DOTI
Subject: RE: Service Request # 01298424 - KB2918614


I fear you've misunderstood; we've been chasing down a problem reported which 
was sufficiently alarming that we wanted to investigate it before it affected 
CAPI ... it has not been noticed anywhere here as yet. But since the problem 
breaks Windows Installer (in one way or other) we figured we'd need help to 
work on it, tell others that they might be affected, etc.



Keith Douglas
Statistics Canada | 170 Tunney's Pasture Driveway, Ottawa ON K1A 0T6
Statistique Canada | 170, promenade Tunney's Pasture, Ottawa ON K1A 0T6
keith.doug...@statcan.gc.ca<mailto:keith.doug...@statcan.gc.ca>
Telephone | Téléphone 613-854-5589
Facsimile | Télécopieur 613-951-4674
Government of Canada | Gouvernement du Canada


_____________________________________________
From: Cousineau, Natacha - ITOD/DOTI
Sent: September-22-14 1:42 PM
To: Douglas, Keith - CoSD/DSCo
Subject: RE: Service Request # 01298424 - KB2918614


So everything is working fine at your end now?

_____________________________________________
From: Douglas, Keith - CoSD/DSCo
Sent: September-22-14 9:10 AM
To: Cousineau, Natacha - ITOD/DOTI
Subject: RE: Service Request # 01298424 - KB2918614


I haven't been able to reproduce the problems or learn more, though the below 
is interesting.

I am getting the impression we're partially safe because of the fact we don't 
normally do so-called "small updates", but it can't be just that.


Keith Douglas
Statistics Canada | 170 Tunney's Pasture Driveway, Ottawa ON K1A 0T6
Statistique Canada | 170, promenade Tunney's Pasture, Ottawa ON K1A 0T6
keith.doug...@statcan.gc.ca<mailto:keith.doug...@statcan.gc.ca>
Telephone | Téléphone 613-854-5589
Facsimile | Télécopieur 613-951-4674
Government of Canada | Gouvernement du Canada


_____________________________________________
From: Cousineau, Natacha - ITOD/DOTI
Sent: September-22-14 8:41 AM
To: Douglas, Keith - CoSD/DSCo
Subject: FW: Service Request # 01298424 - KB2918614



Good morning Keith,

Any luck with the problem you were having with KB2918614?

I've asked IT security to remove this for you but we are not allowed since this 
is a security update from Microsoft rated important.

He did find a few things to maybe fix this problem for you:

I've seen some workaround on the net, I don't know in Keith's case, if they 
could be easily applied or not...

Workaround if you have problems with repairing application:

    Uninstall the application and reinstall it with the security update 
installed. (sourcehash file generated with security update)

    Manually copy the sourcehash file to c:\windows\installer folder. As the 
sourcehash file is generated based on the application files, the sourcehash 
file generated on computer A can be used on computer B.


I've also read in a few different blog, from people contacting Microsoft about 
this issue and the answer they got form Microsoft is that they are hoping to 
have an additional patch that fixes this somewhere in the time range of mid 
October to beginning of November.  Now, I haven't seen anything official about 
this yet, but it would make sense.

Let me know if this helps...
Have a great day!



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