Where are/were you saving the update to? This is a Permissions Issue
unrelated to WiX. I can say that because of your statement regarding
the desktop:
- Any User will always have full Read/Write Access to their desktop.
This means that whatever Folder you were pushing the update to, the
logged in user had no Write Access to. In that case, use a location
like %temp%, or %homepath% or %appdata%. See Here:
http://ss64.com/nt/syntax-variables.html
Carter
Quoting Anton Iermolenko <aiermole...@iopracticeware.com>:
> 1. Too many machines it occurred on to be stale user profile.
> 2. Not sure whether Roaming Profiles are used.
> 3. No, we download new Setup.exe using our own Updater which then triggers
> installation.
>
> We used to do PerMachine MSI installations, but now migrated to Wix
> Bootstrapper (with previous installation split into 2 MSIs), so we can
> install and update our software PerUser without need for admin permissions.
>
> We haven't seen these issues in local testing environments (Win 7/8.1 with
> UAC on/off and standard/admin users), but found it to be a problem for a
> lot of our clients as we pushed the update.
>
> Next update will be downloaded to a folder inside user's profile, so we
> hope it will go smoothly. As I was saying earlier, copying Setup.exe to
> Desktop and running form there solved this issue. but we had to instruct a
> lot of users to do so.
>
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