Apart from "pilot error" with components or whatever, it's worth
noting that there is a bug on older OS versions where upgrades lose
SxS files, in the GAC and in WinSxS, repair restores them.

http://support.microsoft.com/kb/905238/en-us
---------------
Phil Wilson


On Wed, Jan 29, 2014 at 3:39 PM, Scott Palmer <swpal...@gmail.com> wrote:
> if the install was a major upgrade and that file was in-use during the
> uninstall then it may get deleted on reboot. That happens a lot because MSI
> is too stupid to check if fire that it might install are already scheduled
> to be deleted on reboot. So the new file gets installed and then deleted.
>
> Scott
> On Jan 29, 2014 4:56 PM, <keith.doug...@statcan.gc.ca> wrote:
>
>> Hi everyone,
>>
>> I just released a new MSI for an upgraded version of one of our in house
>> applications. This is about the 16th iteration (we've been in testing for
>> most of this, so each new one is a full package with a MajorUpgrade) and
>> all the rest have been successful, until today. One file did not install.
>> If the new MSI is pointed to with Repair, the missing file of our
>> application is installed as it should. Orca shows the file (I checked to
>> ensure I'm not relying on it being already in the file system or the like).
>> This file has not changed between versions. Only the executable and one
>> library changed in this iteration (which is also typical; the other
>> libraries, including the missing one, are more stable and don't change
>> between versions as much).
>>
>> I've tried to look at the last install log, which we fortunately have, and
>> the one with the problem, and I cannot see any relevant difference. There
>> is no reference to installing the file, which I guess is expected if it got
>> removed as the upgrade happened, but the question is why. The files are
>> byte-by-byte the same, same date, same version.
>>
>> I'll pull the two install logs later if someone wants to see all of the
>> ~260k for either ... but before I put those up I'll look for anything that
>> someone might think relevant.
>>
>> The only other time I've seen this behaviour happen is if one manually
>> replaced a file installed previously. Is there a way to see if that was the
>> case? I'll investigate this possibility a bit more on my own too.
>>
>>
>>
>>
>> Keith Douglas
>> Statistics Canada | 170 Tunney's Pasture Driveway, Ottawa ON K1A 0T6
>> Statistique Canada | 170, promenade Tunney's Pasture, Ottawa ON K1A 0T6
>> keith.doug...@statcan.gc.ca
>> Telephone | Téléphone 613-951-4405
>> Facsimile | Télécopieur 613-951-1966
>> Government of Canada | Gouvernement du Canada
>>
>>
>>
>>
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