The same certificate is used to sign everything and it is valid.  I checked the 
permissions and they are OK. Then I emptied the package cache and re-ran the 
bundle.  This is our first install by a bundle to use the package cache on that 
machine. I think McAfee is what I'll chase next.  I like to blame the virus 
scanner for problems.



-----Original Message-----
From: Hoover, Jacob [mailto:jacob.hoo...@greenheck.com] 
Sent: Wednesday, June 26, 2013 3:12 PM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] Burn bug or at least a puzzle

Actually, I think I may have spoken too soon.  I believe the 0x80004005 error 
means "access is denied".  If it were the certificate that failed I would have 
expected a 0x800b010a: Failed authenticode verification of payload.

Do you happen to have any Anti-Virus software on the XP machines? It may be 
treating signed executables differently. One could also look at a procmon log 
to see if your bundle is getting denied write access to the package cache or 
temp folder. (Could be an old installer that didn't have the permissions right 
when it cached the payload.)

-----Original Message-----
From: Hoover, Jacob [mailto:jacob.hoo...@greenheck.com] 
Sent: Wednesday, June 26, 2013 4:39 PM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] Burn bug or at least a puzzle

If you go to a failing box and right click on the signed exe, select 
properties, click the Digital Signatures tab, click the Details button, does it 
say the certificate is valid?

-----Original Message-----
From: Wheeler, Blaine (DSHS/DCS) [mailto:bwhee...@dshs.wa.gov] 
Sent: Wednesday, June 26, 2013 4:24 PM
To: 'General discussion for Windows Installer XML toolset.'
Subject: Re: [WiX-users] Burn bug or at least a puzzle

Windows updates are current.  Root certificates hadn't occurred to me.  I see 
future dates on most of the entries so I think they are current and a quick 
visual compare with my Win 7 box has many of the same entries.
I can't update Certificates directly because of our AD Policies. 

We are still using IE 8 but that shouldn't make a difference should it?  

Is there a particular Certificate to check for?

I know we are late but we are just beginning to roll out Win 7 and I have to 
support XP thru at least the middle of next year.  This isn't a show stopper 
but it is annoying.

-----Original Message-----
From: Hoover, Jacob [mailto:jacob.hoo...@greenheck.com] 
Sent: Wednesday, June 26, 2013 1:27 PM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] Burn bug or at least a puzzle

I would check to see that the machines are up to date with Windows updates, 
specifically looking for the root certificate updates.

-----Original Message-----
From: Wheeler, Blaine (DSHS/DCS) [mailto:bwhee...@dshs.wa.gov] 
Sent: Wednesday, June 26, 2013 3:15 PM
To: 'General discussion for Windows Installer XML toolset.'
Subject: [WiX-users] Burn bug or at least a puzzle

We have a burn bundle of 3 msi payloads.  1 is compressed the other 2 are 
external. All created with Wix 3.7.1224 The msi are all signed as they build 
and all install per machine

When installing to XP from a network share while logged on as an admin.
Burn fails if I sign the bundle (insignia and all that stuff) but succeeds if I 
don't sign it

The XP machine has Installer 4.5 on iit.

On a Win 7 machine I always succeed whether the bundle is signed or not.

The error log says:
[03F8:0B04][2013-06-26T11:49:40]i336: Acquiring container: 
WixAttachedContainer, copy from: \\MyServer\Release\Setup.exe
[03F8:0820][2013-06-26T11:49:40]e000: Error 0x80004005: Failed to extract all 
files from container.
[03F8:0B04][2013-06-26T11:49:40]e000: Error 0x80004005: Failed to wait for 
operation complete.
[03F8:0B04][2013-06-26T11:49:40]e000: Error 0x80004005: Failed to open 
container.
[03F8:0B04][2013-06-26T11:49:40]e000: Error 0x80004005: Failed to open 
container: WixAttachedContainer.
[03F8:0B04][2013-06-26T11:49:40]e312: Failed to extract payloads from 
container: WixAttachedContainer to working path: 
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{844ccdfc-bc1e-4d12-9f9a-26392d371028}\16381FCAF07C6A9E68A764FD3D8003CEF79C0D13,
 error: 0x80004005.

I would like to sign the bundle if possible.

Is it a bug or a 'feature' of XP?


Blaine Wheeler
Department of Social and Health Services Project Coordinator SEMS Operations
360.664.5416
blaine.whee...@dshs.wa.gov


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