Hi Rob, I've pasted below the log file of a sample application I've created to simulate this issue:
[2DCC:2394][2013-06-07T15:57:20]: Burn v3.6.3303.0, Windows v6.1 (Build 7601: Service Pack 1), path: D:\TestProjects\TestApplication\TestApplication\TestBootstrapper\bin\Debug\TestBootstrapper.exe, cmdline: '' [2DCC:2394][2013-06-07T15:57:25]: Setting string variable 'WixBundleLog' to value 'C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725.log' [2DCC:2394][2013-06-07T15:57:25]: Setting string variable 'WixBundleOriginalSource' to value 'D:\TestProjects\TestApplication\TestApplication\TestBootstrapper\bin\Debug\TestBootstrapper.exe' [2DCC:2394][2013-06-07T15:57:25]: Loading managed bootstrapper application. [2DCC:2394][2013-06-07T15:57:25]: Creating BA thread to run asynchronously. [2DCC:2394][2013-06-07T15:57:30]: Detect 4 packages [2DCC:2394][2013-06-07T15:57:30]: Detected related bundle: {480c9a4c-cdbc-4fdd-9164-26f71a6b569b}, type: Upgrade, scope: PerMachine, version: 1.0.0.0, operation: None [2DCC:2394][2013-06-07T15:57:30]: Detected related bundle: {821b3c52-3b1e-4cf9-8bd3-6683b5bb997d}, type: Upgrade, scope: PerMachine, version: 1.0.0.0, operation: None [2DCC:2394][2013-06-07T15:57:30]: Detected package: Test1, state: Absent, cached: None [2DCC:2394][2013-06-07T15:57:30]: Detected package: Test2, state: Absent, cached: None [2DCC:2394][2013-06-07T15:57:30]: Detected package: Test3, state: Absent, cached: None [2DCC:2394][2013-06-07T15:57:30]: Detected package: Test4, state: Absent, cached: None [2DCC:2394][2013-06-07T15:57:30]: Detect complete, result: 0x0 [2DCC:2394][2013-06-07T15:57:45]: Plan 4 packages, action: Install [2DCC:2394][2013-06-07T15:57:45]: Skipping dependency registration on package with no dependency providers: Test1 [2DCC:2394][2013-06-07T15:57:45]: Setting string variable 'WixBundleLog_Test1' to value 'C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_0_Test1.log' [2DCC:2394][2013-06-07T15:57:45]: Setting string variable 'WixBundleRollbackLog_Test1' to value 'C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_0_Test1_rollback.log' [2DCC:2394][2013-06-07T15:57:45]: Skipping dependency registration on package with no dependency providers: Test2 [2DCC:2394][2013-06-07T15:57:45]: Setting string variable 'WixBundleLog_Test2' to value 'C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_1_Test2.log' [2DCC:2394][2013-06-07T15:57:45]: Setting string variable 'WixBundleRollbackLog_Test2' to value 'C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_1_Test2_rollback.log' [2DCC:2394][2013-06-07T15:57:45]: Skipping dependency registration on package with no dependency providers: Test3 [2DCC:2394][2013-06-07T15:57:45]: Setting string variable 'WixBundleLog_Test3' to value 'C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_2_Test3.log' [2DCC:2394][2013-06-07T15:57:45]: Setting string variable 'WixBundleRollbackLog_Test3' to value 'C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_2_Test3_rollback.log' [2DCC:2394][2013-06-07T15:57:45]: Skipping dependency registration on package with no dependency providers: Test4 [2DCC:2394][2013-06-07T15:57:45]: Setting string variable 'WixBundleLog_Test4' to value 'C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_3_Test4.log' [2DCC:2394][2013-06-07T15:57:45]: Setting string variable 'WixBundleRollbackLog_Test4' to value 'C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_3_Test4_rollback.log' [2DCC:2394][2013-06-07T15:57:45]: Planned package: Test1, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None [2DCC:2394][2013-06-07T15:57:45]: Planned package: Test2, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None [2DCC:2394][2013-06-07T15:57:45]: Planned package: Test3, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None [2DCC:2394][2013-06-07T15:57:45]: Planned package: Test4, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None [2DCC:2394][2013-06-07T15:57:45]: Planned related bundle: {480c9a4c-cdbc-4fdd-9164-26f71a6b569b}, type: Upgrade, default requested: None, ba requested: None, execute: None, rollback: None, dependency: None [2DCC:2394][2013-06-07T15:57:45]: Planned related bundle: {821b3c52-3b1e-4cf9-8bd3-6683b5bb997d}, type: Upgrade, default requested: None, ba requested: None, execute: None, rollback: None, dependency: None [2DCC:2394][2013-06-07T15:57:45]: Plan complete, result: 0x0 [2DCC:2394][2013-06-07T15:57:45]: Apply begin [14C8:236C][2013-06-07T15:58:04]: Creating a system restore point. [14C8:236C][2013-06-07T15:58:23]: Created a system restore point. [14C8:0D04][2013-06-07T15:58:23]: Verified acquired payload: Test1 at path: C:\ProgramData\Package Cache\.unverified\Test1, moving to: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat. [14C8:0D04][2013-06-07T15:58:23]: Verified existing payload: Test2 at path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat. [14C8:0D04][2013-06-07T15:58:23]: Verified existing payload: Test3 at path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat. [14C8:0D04][2013-06-07T15:58:23]: Verified existing payload: Test4 at path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat. [14C8:236C][2013-06-07T15:58:23]: Applying execute package: Test1, action: Install, path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat, arguments: '"C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat" testinstall1' [2DCC:2394][2013-06-07T15:58:46]: Applied execute package: Test1, result: 0x0, restart: None [14C8:236C][2013-06-07T15:58:46]: Applying execute package: Test2, action: Install, path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat, arguments: '"C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat" testinstall2' [2DCC:2394][2013-06-07T15:58:47]: Applied execute package: Test2, result: 0x0, restart: None [14C8:236C][2013-06-07T15:58:47]: Applying execute package: Test3, action: Install, path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat, arguments: '"C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat" testinstall3' [2DCC:2394][2013-06-07T15:58:47]: Applied execute package: Test3, result: 0x0, restart: None [2DCC:2394][2013-06-07T15:58:47]: Error 0x80070642: UX aborted execute EXE package begin. [2DCC:2394][2013-06-07T15:58:48]: Applied execute package: Test4, result: 0x80070642, restart: None [2DCC:2394][2013-06-07T15:58:48]: Error 0x80070642: Failed to execute EXE package. [14C8:236C][2013-06-07T15:58:48]: Removing cached package: Test4, from path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\ [14C8:236C][2013-06-07T15:58:48]: Applying rollback package: Test3, action: Uninstall, path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat, arguments: '"C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat" testuninstall3' [14C8:236C][2013-06-07T15:58:48]: Error 0x80070003: Failed to CreateProcess on path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat [14C8:236C][2013-06-07T15:58:48]: Error 0x80070003: Failed to execute EXE package. [2DCC:2394][2013-06-07T15:58:48]: Error 0x80070003: Failed to configure per-machine EXE package. [2DCC:2394][2013-06-07T15:58:49]: Applied rollback package: Test3, result: 0x80070003, restart: None [14C8:236C][2013-06-07T15:58:49]: Removing cached package: Test3, from path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\ [14C8:236C][2013-06-07T15:58:49]: Unable to remove cached package: Test3, from path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\, reason: 0x80070003. Continuing... [14C8:236C][2013-06-07T15:58:49]: Applying rollback package: Test2, action: Uninstall, path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat, arguments: '"C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat" testuninstall2' [14C8:236C][2013-06-07T15:58:49]: Error 0x80070003: Failed to CreateProcess on path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\TestBatch.bat [14C8:236C][2013-06-07T15:58:49]: Error 0x80070003: Failed to execute EXE package. [2DCC:2394][2013-06-07T15:58:49]: Error 0x80070003: Failed to configure per-machine EXE package. [2DCC:2394][2013-06-07T15:58:50]: Applied rollback package: Test2, result: 0x80070003, restart: None [14C8:236C][2013-06-07T15:58:50]: Removing cached package: Test2, from path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\ [14C8:236C][2013-06-07T15:58:50]: Unable to remove cached package: Test2, from path: C:\ProgramData\Package Cache\AD944C8E8D75C79F57819C331F46D15B4CFD9172\, reason: 0x80070003. Continuing... [2DCC:2394][2013-06-07T15:58:50]: Apply complete, result: 0x0, restart: None, ba requested restart: No [2DCC:2394][2013-06-07T15:59:03]: Shutting down, exit code: 0x0 [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleAction = 4 [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleElevated = 1 [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleInstalled = 1 [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleLog = C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725.log [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleLog_Test1 = C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_0_Test1.log [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleLog_Test2 = C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_1_Test2.log [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleLog_Test3 = C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_2_Test3.log [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleLog_Test4 = C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_3_Test4.log [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleName = TestBootstrapper [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleOriginalSource = D:\TestProjects\TestApplication\TestApplication\TestBootstrapper\bin\Debug\TestBootstrapper.exe [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleProviderKey = {7fda7d2f-5381-473d-9af6-b2bc97cde7c5} [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleRollbackLog_Test1 = C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_0_Test1_rollback.log [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleRollbackLog_Test2 = C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_1_Test2_rollback.log [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleRollbackLog_Test3 = C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_2_Test3_rollback.log [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleRollbackLog_Test4 = C:\Users\ing12621\AppData\Local\Temp\TestBootstrapper_20130607155725_3_Test4_rollback.log [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleTag = [2DCC:2394][2013-06-07T15:59:03]: Variable: WixBundleVersion = 1.0.0.0 [2DCC:2394][2013-06-07T15:59:04]: Exit code: 0x0, restarting: No On Sat, Jun 8, 2013 at 2:23 AM, Rob Mensching <r...@robmensching.com> wrote: > Attachments don't work well for mailing lists. Can you just provide the log > contents or if too big, put the log file on a file sharing service (like > SkyDrive) to see it? > > > On Wed, Jun 5, 2013 at 2:28 AM, Roopa Prabhu <rooparu...@gmail.com> wrote: > > > Attached a sample log file four your reference. > > Realized that the directory created in C:\ProgramData\package Cache which > > holds the Execpackage gets deleted the moment I set Result.cancel to > > trigger rollback. > > But Im not able to figure out why. > > > > > > On Mon, Jun 3, 2013 at 12:13 PM, wix user <rooparu...@gmail.com> wrote: > > > > > On comparing with the log file generated when the bootstrapper used to > > > rollback properly, I discovered that "Detected package: cached: None" > is > > > being logged now as against "cached: Complete" in the working copy. I > > don't > > > know why this happens though. > > > > > > > > > > > > > > > -- > > > View this message in context: > > > > > > http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/Bootstrapper-rollback-failure-tp7586290p7586303.html > > > Sent from the wix-users mailing list archive at Nabble.com. > > > > > > > > > > > > ------------------------------------------------------------------------------ > > > Get 100% visibility into Java/.NET code with AppDynamics Lite > > > It's a free troubleshooting tool designed for production > > > Get down to code-level detail for bottlenecks, with <2% overhead. > > > Download for free and get started troubleshooting in minutes. > > > http://p.sf.net/sfu/appdyn_d2d_ap2 > > > _______________________________________________ > > > WiX-users mailing list > > > WiX-users@lists.sourceforge.net > > > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > > > > > > ------------------------------------------------------------------------------ > > How ServiceNow helps IT people transform IT departments: > > 1. A cloud service to automate IT design, transition and operations > > 2. Dashboards that offer high-level views of enterprise services > > 3. A single system of record for all IT processes > > http://p.sf.net/sfu/servicenow-d2d-j > > _______________________________________________ > > WiX-users mailing list > > WiX-users@lists.sourceforge.net > > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > > ------------------------------------------------------------------------------ > How ServiceNow helps IT people transform IT departments: > 1. A cloud service to automate IT design, transition and operations > 2. Dashboards that offer high-level views of enterprise services > 3. A single system of record for all IT processes > http://p.sf.net/sfu/servicenow-d2d-j > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > ------------------------------------------------------------------------------ How ServiceNow helps IT people transform IT departments: 1. A cloud service to automate IT design, transition and operations 2. Dashboards that offer high-level views of enterprise services 3. A single system of record for all IT processes http://p.sf.net/sfu/servicenow-d2d-j _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users