I've only seen this on Windows XP where the computer wasn't up-to-date with Windows updates and in that case it took so long because the restore point failed.
I use burn and have no GUI in my MSIs. -----Original Message----- From: Alain Forget [mailto:afor...@cmu.edu] Sent: March-28-13 12:57 PM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] No user feedback during 3+ minute restore point I can't be the only one with this or a similar problem of the installer hanging for a long period of time without any useful information for the user. Surely someone has some idea for solving this? Or should this be filed as some kind of WiX bug report? -----Original Message----- From: Alain Forget [mailto:afor...@cmu.edu] Sent: March 25, 2013 17:11 To: wix-users@lists.sourceforge.net Subject: No user feedback during 3+ minute restore point Our installer's logs show that it takes 3 minutes to create a restore point before our software is installed, between the user accepting the EULA and the UAC prompting the user for admin rights. The computers we've tested aren't very old or underpowered either. The problem is that, for those 3 minutes, the WixUI_Minimal interface we're using only shows the user an uninformative "please wait while the software is installed..." message with a progress bar that doesn't move during the restore point creation. We're particularly concerned that users might think the installer crashed and cancel the installation (and of course contact us thinking there's a problem). Since restore points are useful/important, trying to skip it wouldn't be great for users who have it enabled. Would there be some way to let the user know that a restore point is being created, and it could take several minutes, so they should be patient? I've had little luck inserting custom UIs panels in the WiXUI extension, so I'm hoping there's something easy/simple we can do, without having to roll our own UI altogether. Alain *************************************** Alain Forget, Ph.D. Postdoctoral Researcher CyLab, Carnegie Mellon University afor...@cmu.edu http://cups.cs.cmu.edu/~aforget/ *************************************** ------------------------------------------------------------------------------ Own the Future-Intel® Level Up Game Demo Contest 2013 Rise to greatness in Intel's independent game demo contest. Compete for recognition, cash, and the chance to get your game on Steam. $5K grand prize plus 10 genre and skill prizes. Submit your demo by 6/6/13. http://p.sf.net/sfu/intel_levelupd2d _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ Own the Future-Intel® Level Up Game Demo Contest 2013 Rise to greatness in Intel's independent game demo contest. Compete for recognition, cash, and the chance to get your game on Steam. $5K grand prize plus 10 genre and skill prizes. Submit your demo by 6/6/13. http://p.sf.net/sfu/intel_levelupd2d _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
