I've never had to deal with that specific vender, but all of the ones I have interacted with have had a means of submitting false positives. If you submit your bundle to them, it usually takes less than a week for them to fix their problem.
On Feb 26, 2013, at 8:57 AM, "Rob Mensching" <r...@robmensching.com> wrote: > What should we do differently? We need a working folder to put all kinds of > stuff while we work on getting them in the right shape and/or verified > before putting them in their final resting place. The working folder needs > to be an unelevated location. The %TEMP% drive is used such that if > anything goes awry the left over files will be cleaned up. > > At a certain level, Trend Officescan needs to update their virus signatures > to recognize Burn based bundles during install. The number of bundles is > growing. I expect false positivies will start being a problem for them in > the not too distant future. There are no reports of issues from other > security software to date. > > If there is something we can do to help, we would look at that. > > Note: signing a bundle that you distribute to customers seems like a pretty > good idea no matter what. I do wish authenticode certs were not so flipping > expensive. > > > On Tue, Feb 26, 2013 at 6:26 AM, stewarth <stewart.hil...@thomsonreuters.com >> wrote: > >> We had (and still have) issues with 3.6 & Trend Officescan. It objects to >> the way that the burn setup.exe is extracted into temp & then writes to the >> RunOnce registry key. OfficeScan sees this as malware behaviour & blocks >> it. Even though everything is signed. >> >> If you havent signed everything then you might try that. >> >> Havent found a way around this & was hoping that maybe 3.7 would do >> something slightly different. Haven't tried it yet, but given your post >> I'm >> not optimistic. >> >> >> >> -- >> View this message in context: >> http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/Burn-Bootstrapper-application-installation-tp7583949p7583951.html >> Sent from the wix-users mailing list archive at Nabble.com. >> >> >> ------------------------------------------------------------------------------ >> Everyone hates slow websites. So do we. >> Make your web apps faster with AppDynamics >> Download AppDynamics Lite for free today: >> http://p.sf.net/sfu/appdyn_d2d_feb >> _______________________________________________ >> WiX-users mailing list >> WiX-users@lists.sourceforge.net >> https://lists.sourceforge.net/lists/listinfo/wix-users > ------------------------------------------------------------------------------ > Everyone hates slow websites. So do we. > Make your web apps faster with AppDynamics > Download AppDynamics Lite for free today: > http://p.sf.net/sfu/appdyn_d2d_feb > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ Everyone hates slow websites. So do we. Make your web apps faster with AppDynamics Download AppDynamics Lite for free today: http://p.sf.net/sfu/appdyn_d2d_feb _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users