You mean because of burn using wininet (with default proxy fro IE I guess) he could use firefox without any problem and IE not? I'll ask him to try to use IE and see the result. Thanks.
On 09/01/2013 17:49, Rob Mensching wrote: > Have the user try using Internet Explorer. It could be a proxy thing. > > > On Wed, Jan 9, 2013 at 6:58 AM, up2date.cyb...@gmail.com < > up2date.cyb...@gmail.com> wrote: > >> Hi, >> >> I have a client that sent me a log containing the following problem. >> The download fails, but why?! hard to say, what kind of information can >> I ask to my client? guessing he may not be computer expert at all... >> Note that he successfully downloads the bootstrapper from Firefox, and >> told me that the problem occurs on 2 different computers (Windows XP SP3). >> I renamed my real package name and domain, I prefer this not to be >> public in the mail list. >> >> [0410:0308][2013-01-09T08:43:15]w343: Prompt for source of package: >> MyPackage, payload: MyPackage, path: C:\Documents and >> Settings\Administrator\Desktop\Downloads\MyPackage_setup.msi >> [0410:0308][2013-01-09T08:43:15]i338: Acquiring package: MyPackage, >> payload: MyPackage, download from: >> http://www.mypackage.com/download/1.0.0.0/x86/ >> [0410:0308][2013-01-09T08:43:16]e000: Error 0x80072efd: Failed to send >> request to URL: http://www.mypackage.com/download/1.0.0.0/x86/, trying >> to process HTTP status code anyway. >> [0410:0308][2013-01-09T08:43:16]e000: Error 0x80072efd: Unknown HTTP >> status code 0, returned from URL: >> http://www.mypackage.com/download/1.0.0.0/x86/ >> [0410:0308][2013-01-09T08:43:16]e000: Error 0x80072efd: Failed to send >> request to URL: http://www.mypackage.com/download/1.0.0.0/x86/ >> [0410:0308][2013-01-09T08:43:16]e000: Error 0x80072efd: Failed to >> connect to URL: http://www.mypackage.com/download/1.0.0.0/x86/ >> [0410:0308][2013-01-09T08:43:16]e000: Error 0x80072efd: Failed to get >> size and time for URL: http://www.mypackage.com/download/1.0.0.0/x86/ >> [0410:0308][2013-01-09T08:43:16]e000: Error 0x80072efd: Failed attempt >> to download URL: 'http://www.mypackage.com/download/1.0.0.0/x86/' to: >> >> 'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{0174ff8d-ff0b-464f-b132-c4f84686f9e2}\MyPackage' >> >> >> ------------------------------------------------------------------------------ >> Master Java SE, Java EE, Eclipse, Spring, Hibernate, JavaScript, jQuery >> and much more. Keep your Java skills current with LearnJavaNow - >> 200+ hours of step-by-step video tutorials by Java experts. >> SALE $49.99 this month only -- learn more at: >> http://p.sf.net/sfu/learnmore_122612 >> _______________________________________________ >> WiX-users mailing list >> WiX-users@lists.sourceforge.net >> https://lists.sourceforge.net/lists/listinfo/wix-users >> > ------------------------------------------------------------------------------ > Master Java SE, Java EE, Eclipse, Spring, Hibernate, JavaScript, jQuery > and much more. Keep your Java skills current with LearnJavaNow - > 200+ hours of step-by-step video tutorials by Java experts. > SALE $49.99 this month only -- learn more at: > http://p.sf.net/sfu/learnmore_122612 > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ Master Java SE, Java EE, Eclipse, Spring, Hibernate, JavaScript, jQuery and much more. Keep your Java skills current with LearnJavaNow - 200+ hours of step-by-step video tutorials by Java experts. SALE $49.99 this month only -- learn more at: http://p.sf.net/sfu/learnmore_122612 _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
