Thanks Neil and Rob for your comments.

To uninstall a filter driver that is used by OS, reboot is always required to 
remove the service. The solution here is NOT to uninstall the filter driver 
during the maintenance mode (repair, minor upgrade, and major upgrade) in my 
opinion, but I don't know how in WIX.

I am very familiar with InstallShield and know how to handle that in 
InstallShield. But I am totally confused with WIX. In InstallShield, there are 
global variables to tell me which operation mode I am in so that I can 
customize the installation/uninstallation action accordingly, but it is really 
hard to do that in WIX. In the InstallExecuteSequence, how can I know I am 
running in Repair, Minor Upgrade, Major Upgrade, Fresh Install, or Remove or 
running from Add/Remove applet? I think knowing the state of installer is very 
important for the installer to work properly and reliably.


When I tested my solution, it works for Repair. I am wondering how to make the 
minor upgrade to behave like Repair.

Thanks,
zhong


-----Original Message-----
From: Rob Mensching [mailto:r...@robmensching.com]
Sent: Monday, January 07, 2013 9:41 AM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] how to deal with the service removal during upgrade 
and repair in WIX?

Zhong's scenario with a filter driver is probably harder to get to shutdown 
than a typical windows service. I expect that's the big difference.

On Mon, Jan 7, 2013 at 9:00 AM, Neil Sleightholm <n...@x2systems.com> wrote:

> I don't think this is the issue, I only do major upgrades and the
> service stops just fine.
>
> I think there is some timing issue between stopping the service and
> windows installer or SCM removing them and consequently the service is
> marked as deleted in the registry and not removed until a reboot. The
> restart manager doesn't detect that it is deleted and so the installer
> just fails when it tries to add the service.
>
> I am not sure how you can condition it as the ServiceInstall has to be
> in the same component as the service you are installing.
>
> Neil
>
> -----Original Message-----
> From: Rob Mensching [mailto:r...@robmensching.com]
> Sent: 07 January 2013 14:32
> To: General discussion for Windows Installer XML toolset.
> Subject: Re: [WiX-users] how to deal with the service removal during
> upgrade and repair in WIX?
>
> If you can't get the service to stop in time then you do need to do
> restart avoidance.
>
> Unfortunately, in an minor upgrade, I cannot think of anything set
> natively by the Windows Installer that will tell you you are in a
> minor upgrade.
> Minor upgrades are basically just a recache/reinstall so if you assume
> that the recache/reinstall is a minor upgraded you'll be wrong when it
> actually is just a recache/reinstall. However, thinking about this
> more you may not need to do anything in minor upgrade since a restart
> is required at the end of the install and there is only one MSI installed.
>
> Major upgrade is easy since you have the UPGRADINGPRODUCTCODE in the
> MSI to condition actions in the old MSI. Of course, you have to ship
> your first version correctly for this to work. <smile/>
>
>
> On Sun, Jan 6, 2013 at 2:58 AM, Neil Sleightholm <n...@x2systems.com>
> wrote:
>
> > I find this usually happens when the service doesn't shutdown in a
> > timely manner. In my experience the stop service control in Windows
> > Installer is a bit temperamental especially if you have more than
> > one service to stop (I have often resorted to using a custom action
> > to run "net stop"). It also makes a difference where you schedule
> > the remove existing products and I have had more luck with
> > scheduling after InstallExecute (probably because it isn't removing the 
> > service).
> >
> > (In my latest install I have found the most reliable option is to do
> > all the application and service stops in a separate install.)
> >
> > Neil
> >
> > -----Original Message-----
> > From: Wang, Zhongsheng [mailto:zhongsheng.w...@intel.com]
> > Sent: 05 January 2013 23:56
> > To: wix-users@lists.sourceforge.net
> > Subject: [WiX-users] how to deal with the service removal during
> > upgrade and repair in WIX?
> >
> > I am looking for some advice on how to deal with the service removal
> > during upgrade (major and minor) and repair. Since OS will mark the
> > service for deletion when the service is removed and reboot is
> > required, any future service update during the installation process
> > will be ignored. This leaves the service not installed after repair
> > or
> upgrade.
> >
> > What I want is that the service will NOT be removed during upgrade
> > and repair but removed during uninstallation (Remove option).
> >
> > Here are some code snippet I am used to handle this, but it does not
> > work reliably. I hope somebody can give me some advice on this topic.
> > Your help will be highly appreciated. The code seems to work for
> > Repair and Major Upgrade, but does not work well with the minor
> > upgrade where only the 4th field of the revision is different.
> >
> > <!-- upgrade definition -->
> >     <Upgrade Id="$(var.UpgradeCode)"
> > <UpgradeVersion
> >         Property="MAJORUPGRADE"
> >         Minimum="0.0.0.0"
> >         IncludeMinimum="yes"
> >         Maximum="$(var.ProductVersion)"
> >         IncludeMaximum="no"
> >         OnlyDetect="no"
> >         IgnoreRemoveFailure="no"
> >         MigrateFeatures="yes" />
> >
> >       <!-- Detect for changes in 4th field only -->
> >       <UpgradeVersion
> > Property="MINORUPGRADE"
> >               Maximum="$(var.ProductVersion)"
> > Minimum="$(var.ProductVersion)"
> >               IncludeMinimum="yes"
> > IncludeMaximum="yes"
> > OnlyDetect="yes" />
> >     </Upgrade>
> >
> > <!-- Execution sequence -->
> > <InstallExecuteSequence>
> >       <Custom Action="Uninstall_HIDDriver" After="RemoveRegistryValues">
> >         <![CDATA[REMOVE="ALL" AND NOT (MAJORUPGRADE OR
> > MINORUPGRADE)]]></Custom> </InstallExecuteSequence>
> >
> > So what could be wrong?
> >
> > Thanks,
> > zhong
> >
> >
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