Just trying the latest WIX to see if that helps.

What exactly am I looking for in the Program Cache.  On my test machine 
(where the installer works) I see some folders with my msi in them.  Is 
that normal?  Other folders have a data folder in them?  What should I 
see?  What should I not see?

Thanks again for your help.  This is huge.


*Rich Compton* | Senior Software Developer
tel:1.877.245.4088 x106


*Curve Dental*
/A Fresh, Web-based Alternative to Dental Software
www.curvedental.com/
On 24/10/2012 10:10 AM, Hoover, Jacob wrote:
> If you check in %ProgramData%\PackageCache, are there any sub folders?  It 
> may be as Neil suggested that you are using an outdated version (non-stable 
> release).
>
> -----Original Message-----
> From: Richard Compton [mailto:rich.comp...@curvedental.com]
> Sent: Wednesday, October 24, 2012 10:58 AM
> To: wix-users@lists.sourceforge.net
> Subject: Re: [WiX-users] Wix problems
>
> Thanks for the quick response.
>
> It is a clean enough machine.  Our product is not on this machine.  As far as 
> I can tell no related bundles to our product are there.  How would I find 
> this out?  Just by scrolling through the programs installed?  How do I check 
> this file you speak of? Or the package cache?
>
> Thanks again
>
>
> *Rich Compton* | Senior Software Developer
> tel:1.877.245.4088 x106
>
>
> *Curve Dental*
> /A Fresh, Web-based Alternative to Dental Software www.curvedental.com/ On 
> 24/10/2012 9:53 AM, Hoover, Jacob wrote:
>> Is this a clean machine or did you have the bundle on it before?  Are
>> there any related bundles already on the machine? Just a gut feel
>> tells me there will be a bundle in the package cache and possibly the
>> state data file is corrupt. (There is a file alongside the bundle in
>> the package cache which stores information for the bundle.)
>>
>> Jacob
>>
>> -----Original Message-----
>> From: Richard Compton [mailto:rich.comp...@curvedental.com]
>> Sent: Wednesday, October 24, 2012 9:41 AM
>> To: wix-users@lists.sourceforge.net
>> Subject: [WiX-users] Wix problems
>>
>> I have an installer that we are currently using.  I am using a Bootstrapper. 
>>  When I click on the installer it does nothing.  The log file shows the 
>> following.
>>
>> [0690:1054][2012-10-24T08:43:02]: Burn v3.6.2221.0, path:
>> C:\Users\Owner6\Desktop\CurveImage-1_2_0-live.exe, cmdline: ''
>> [0690:1054][2012-10-24T08:43:02]: Setting string variable 'WixBundleName' to 
>> value 'Curve Image Installer'
>> [0690:1054][2012-10-24T08:43:02]: Setting string variable 'WixBundleLog'
>> to value
>> 'C:\Users\Owner6\AppData\Local\Temp\Curve_Image_Installer_20121024084302.log'
>> [0690:1054][2012-10-24T08:43:02]: Error 0x8007070c: Failed to read Resume 
>> value.
>> [0690:1054][2012-10-24T08:43:02]: Error 0x8007070c: Failed to detect resume 
>> type.
>> [0690:1054][2012-10-24T08:43:02]: Error 0x8007070c: Failed to query 
>> registration.
>> [0690:1054][2012-10-24T08:43:02]: Error 0x8007070c: Failed to run per-user 
>> mode.
>>
>> Any ideas?  Need anymore information?
>>
>>
>> Thanks in advance
>>
>>
>>
>> --
>> *Rich Compton* | Senior Software Developer
>> tel:1.877.245.4088 x106
>>
>>
>> *Curve Dental*
>> /A Fresh, Web-based Alternative to Dental Software
>> www.curvedental.com/
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