Take a look in 'License_Server_20121010133953_0_License_Server.msi.log' and see what that says, search for "value 3" the error is probably near that.
Neil -----Original Message----- From: Kelly Graus [mailto:kelly.gr...@toltech.net] Sent: 10 October 2012 19:47 To: General discussion for Windows Installer XML toolset. Subject: [WiX-users] Burn Error Hello, I have a customer who is receiving error 0x80070660 when running a Burn based installer on Windows Server 2008 R2. Below is the log file. I have verified that both the temp directory (pointed to from the TMP and TEMP environment variables) and the c:\ProgramData directory are writable and have plenty of space. A separate installation created using installshield is failing with error code 2755 (which seems to also be related to permissions problems with the temp directory). Any thoughts on what the problem could be? Thanks! Kelly [0A98:071C][2012-10-10T13:39:53]: Burn v3.6.3213.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\st-data\Stapps\APPS\toltech\toltech-license-server.exe, cmdline: '-burn.unelevated BurnPipe.{C1D2E94A-666A-485F-ADF2-C0F01F1678BF} {222F5F32-A900-4241-A7E3-C0D90A9731CF} 2072' [0A98:071C][2012-10-10T13:39:53]: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1.STU\AppData\Local\Temp\License_Server_20121010133953.log' [0A98:071C][2012-10-10T13:39:53]: Setting string variable 'WixBundleOriginalSource' to value 'C:\st-data\Stapps\APPS\toltech\toltech-license-server.exe' [0A98:071C][2012-10-10T13:39:53]: Setting string variable 'WixBundleName' to value 'License Server' [0A98:071C][2012-10-10T13:39:53]: Detect 1 packages [0A98:071C][2012-10-10T13:39:53]: Detected package: License_Server.msi, state: Absent, cached: None [0A98:071C][2012-10-10T13:39:53]: Detect complete, result: 0x0 [0A98:071C][2012-10-10T13:39:57]: Plan 1 packages, action: Install [0A98:071C][2012-10-10T13:39:57]: Setting string variable 'WixBundleRollbackLog_License_Server.msi' to value 'C:\Users\ADMINI~1.STU\AppData\Local\Temp\License_Server_20121010133953_0_License_Server.msi_rollback.log' [0A98:071C][2012-10-10T13:39:57]: Setting string variable 'WixBundleLog_License_Server.msi' to value 'C:\Users\ADMINI~1.STU\AppData\Local\Temp\License_Server_20121010133953_0_License_Server.msi.log' [0A98:071C][2012-10-10T13:39:57]: Planned package: License_Server.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0A98:071C][2012-10-10T13:39:57]: Plan complete, result: 0x0 [0A98:071C][2012-10-10T13:39:57]: Apply begin [0818:09E8][2012-10-10T13:39:57]: Creating a system restore point. [0818:09E8][2012-10-10T13:39:57]: System restore disabled, system restore point not created. [0818:09E8][2012-10-10T13:39:57]: Caching bundle from: 'C:\Users\ADMINI~1.STU\AppData\Local\Temp\2\{1ceedb7f-bc77-4979-87f5-a0b54b8eac69}\.be\setup.exe' to: 'C:\ProgramData\Package Cache\{1ceedb7f-bc77-4979-87f5-a0b54b8eac69}\setup.exe' [0818:09E8][2012-10-10T13:39:57]: Registering bundle dependency provider: {1ceedb7f-bc77-4979-87f5-a0b54b8eac69}, version: 2.0.8.0 [0818:049C][2012-10-10T13:39:57]: Verified acquired payload: License_Server.msi at path: C:\ProgramData\Package Cache\.unverified\License_Server.msi, moving to: C:\ProgramData\Package Cache\{809F96D3-6E6B-4C67-9D95-3B6BECDADA5A}v2.0.8\License Server.msi. [0818:09E8][2012-10-10T13:39:57]: Applying execute package: License_Server.msi, action: Install, path: C:\ProgramData\Package Cache\{809F96D3-6E6B-4C67-9D95-3B6BECDADA5A}v2.0.8\License Server.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" ARPSYSTEMCOMPONENT="1"' [0818:09E8][2012-10-10T13:39:57]: Error 0x80070660: Failed to install MSI package. [0818:09E8][2012-10-10T13:39:57]: Error 0x80070660: Failed to execute MSI package. [0A98:071C][2012-10-10T13:39:57]: Error 0x80070660: Failed to configure per-machine MSI package. [0A98:071C][2012-10-10T13:39:57]: Applied execute package: License_Server.msi, result: 0x80070660, restart: None [0A98:071C][2012-10-10T13:39:57]: Error 0x80070660: Failed to execute MSI package. [0818:09E8][2012-10-10T13:39:57]: Skipped rollback of package: License_Server.msi, action: Uninstall, already: Absent [0A98:071C][2012-10-10T13:39:57]: Applied rollback package: License_Server.msi, result: 0x0, restart: None [0818:09E8][2012-10-10T13:39:57]: Removing cached package: License_Server.msi, from path: C:\ProgramData\Package Cache\{809F96D3-6E6B-4C67-9D95-3B6BECDADA5A}v2.0.8\ [0818:09E8][2012-10-10T13:39:57]: Removed bundle dependency provider: {1ceedb7f-bc77-4979-87f5-a0b54b8eac69} [0818:09E8][2012-10-10T13:39:57]: Removing cached bundle: {1ceedb7f-bc77-4979-87f5-a0b54b8eac69}, from path: C:\ProgramData\Package Cache\{1ceedb7f-bc77-4979-87f5-a0b54b8eac69}\ [0A98:071C][2012-10-10T13:39:57]: Apply complete, result: 0x80070660, restart: None, ba requested restart: No ------------------------------------------------------------------------------ Don't let slow site performance ruin your business. 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