Are you maybe misunderstanding the FilesInUse dialogs? Windows decides to show 
this or nor based on what files need replacing, whether they are in use, their 
versions etc.  CloseApplication is not the same thing at all - it's a WiX 
feature that closes applications. 

Phil W 

-----Original Message-----
From: E. Timothy Uy [mailto:t...@loqu8.com] 
Sent: Thursday, April 26, 2012 9:22 AM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] MsiRMFilesInUse example to restart browsers

With chrome in the mix, nothing at all (not even IE or Firefox) gets terminated.

Action 9:04:37: WixRegisterRestartResources.
Action start 9:04:37: WixRegisterRestartResources.
WixRegisterRestartResources:  Entering WixRegisterRestartResources in 
C:\Windows\Installer\MSI7074.tmp, version 3.6.2809.0
WixRegisterRestartResources:  Registering process name iexplore.exe with the 
Restart Manager.
WixRegisterRestartResources:  Registering process name firefox.exe with the 
Restart Manager.
WixRegisterRestartResources:  Registering process name chrome.exe with the 
Restart Manager.
Action ended 9:04:38: WixRegisterRestartResources. Return value 1.
Action 9:04:38: InstallValidate. Validating install Action start 9:04:38: 
InstallValidate.
Action 9:04:43: ShutdownApplications. Shutting down applications The setup was 
unable to automatically close all requested applications.
Please ensure that the applications holding files in use are closed before 
continuing with the installation.
Action ended 9:04:54: InstallValidate. Return value 1.



On Wed, Apr 25, 2012 at 3:59 PM, E. Timothy Uy <t...@loqu8.com> wrote:

> chrome.exe  - does not close
> firefox.exe - closes, but never restarts iexplore.exe - closes and 
> restarts (blank page)
>
>
> On Wed, Apr 25, 2012 at 2:50 PM, E. Timothy Uy <t...@loqu8.com> wrote:
>
>> The plot thickens. Removing Chrome from the mix makes it work.
>>
>> <util:RestartResource Id="RestartIE" ProcessName="iexplore.exe" /> 
>> <util:RestartResource Id="RestartFirefox" ProcessName="firefox.exe" 
>> />
>>
>> Is this solvable? I did notice that chrome.exe uses a lot of processes.
>> Could this be the issue? Is there a limit on the # of processes?
>>
>> On Wed, Apr 25, 2012 at 2:14 PM, E. Timothy Uy <t...@loqu8.com> wrote:
>>
>>> I was able to show the FilesInUse (for iexplore, chrome and firefox) 
>>> but just adding
>>>
>>>     <util:RestartResource Id="RestartIE" ProcessName="iexplore.exe" />
>>>     <util:RestartResource Id="RestartChrome" ProcessName="chrome.exe" />
>>>     <util:RestartResource Id="RestartFirefox" ProcessName="firefox.exe"
>>> />
>>>
>>> However, clicking on attempt to close prompted me with
>>>
>>> The setup was unable to automatically close all requested applications.
>>> Please ensure that the applications holding files in use are closed 
>>> before continuing with the installation.
>>>
>>> None of the browser instances are closed.
>>>
>>> Any advice would be much appreciated.
>>>
>>> Respectfully,
>>> Tim
>>>
>>> On Wed, Apr 25, 2012 at 1:56 PM, E. Timothy Uy <t...@loqu8.com> wrote:
>>>
>>>> Looks like RM only works with Vista+. What is the fallback for XP?
>>>>
>>>>
>>>> On Wed, Apr 25, 2012 at 1:53 PM, E. Timothy Uy <t...@loqu8.com> wrote:
>>>>
>>>>> Dear Rob et al.,
>>>>>
>>>>> Thanks everyone for being so gracious. This time I would like the 
>>>>> installer to shutdown any browsers (IE, Chrome, Firefox) prior to 
>>>>> installation, and restart them after installation completes. I 
>>>>> think I should use MsiRMFilesInUse but have not been able to 
>>>>> locate any samples or instructions. Is this used with 
>>>>> util:CloseApplication?
>>>>>
>>>>> I gather that I need <DialogRef Id="MsiRMFilesInUse" /> in UI. Can 
>>>>> I use WixUI_InstallDir or should I be using Mondo? A completed 
>>>>> example would be ideal. The How To Guides are fantastic.
>>>>>
>>>>> Respectfully,
>>>>> Tim
>>>>>
>>>>
>>>>
>>>
>>
>
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