This is exactly why Burn caches MSIs for you on the users machine. One way to fix it would be to get the original MSI and run msiexec /fv . I believe that would get the original MSI cached again with the new source location then you can move forward with the upgrade. On Wed, Apr 18, 2012 at 5:30 AM, Osanger, Martin < martin.osan...@fabasoft.com> wrote:
> Hello, > > I have the following questions about this msi error: > ERROR_INSTALL_SOURCE_ABSENT: Contact your technical support group. System > Error 1612. > > I built a msi package which works fine on 98% of all installations, but > sometimes on an update or uninstallation the system error 1612 occurs. > > In my opinion on nearly all installations where this error occurs it > couldn't be copied into the cache directory (C:\Windows\Installer). Is > there anything which I could do, to avoid this error or improve my setup so > that this error couldn't occur anymore? > > I invest a lot of time to search for a solution on the internet but I only > read the same things about removing the registry key or using the Microsoft > cleanup utility, but this things aren't the best way for many users. > > Kind regards, > martin > > ------------------------------------------------------------------------------ > Better than sec? Nothing is better than sec when it comes to > monitoring Big Data applications. Try Boundary one-second > resolution app monitoring today. Free. > http://p.sf.net/sfu/Boundary-dev2dev > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > -- virtually, Rob Mensching - http://RobMensching.com LLC ------------------------------------------------------------------------------ Better than sec? Nothing is better than sec when it comes to monitoring Big Data applications. Try Boundary one-second resolution app monitoring today. Free. http://p.sf.net/sfu/Boundary-dev2dev _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
