In the ServiceControl element that starts your service, what's your Wait value? 
It's not documented in MSDN, but AFAIK a Wait value of 1 causes a wait for the 
Service to start successfully and if it fails the install will roll back. 

Phil W 

-----Original Message-----
From: Jeremy Farrell [mailto:jeremy.farr...@oracle.com] 
Sent: Saturday, January 14, 2012 4:22 PM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] Completely revert installation on install failure

Yes, David Watson did at 2012-01-11 18:09:28 GMT:
>
> Rollback should and does happen automatically. If you have any custom
> actions they need to cater for this. What does a verbose log say?
>
> How are you installing the service, are you using the <ServiceInstall>
> element?


From: Kevin Hebert [mailto:ke...@legendary-immersion.com]
> 
> Anyone have any suggestions about this?  Thank you.
> 
> On 1/11/2012 12:06 PM, AxiomaticImpact wrote:
> > My installer is installing a service (which starts automatically
> > upon installation) and a program.  Now, if the install fails for
> > any reason, the service is still installed, but fails to start.
> > How can I go about doing a complete rollback upon failure?  Is a
> > custom action that calls the installers uninstall portion feasible?
> > Thanks.

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