Hey I'm wondering if anyone has come across this before and can offer any advice.
As part of my installer, we write a folder and a shortcut within that folder to PersonalFolder, which usually maps to "My Documents". I'm getting a report from a customer that the installation is failing with the error: "An error occurred while attempting to create the directory: \\<server>\public\homedrives". (I've replaced some machine and folder names with stuff in <>. Just assume anything in <> is an irrelevant name). I asked for a log file, and this is what it says: MSI (s) (3C:F0) [18:22:43:772]: Executing op: SetTargetFolder(Folder=\\<server>\public\homedrives\<user>\My Folder\) MSI (s) (3C:F0) [18:22:43:772]: Executing op: ShortcutCreate(Name=Predefin.bui|Predefined Stuff,,,FileName=C:\Program Files\<InstallDir>\gallery\,,,,,,,) CreateShortcuts: Shortcut: Predefin.bui|Predefined Stuff MSI (s) (3C:F0) [18:22:43:788]: Note: 1: 1317 2: \\<server>\public\homedrives MSI (s) (3C:F0) [18:22:43:788]: Note: 1: 2205 2: 3: Error MSI (s) (3C:F0) [18:22:43:788]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1317 Error 1317. An error occurred while attempting to create the directory: \\<server>\public\homedrives So it looks like the installer is trying to create the directory "homedrives", but it doesn't have permission...I've confirmed that \\<server>\public\homedrives\<user> exists and is writable by the user. Other information that may be useful: The following environment variables are set: HOMEDRIVE=H:\ HOMEPATH= HOMESHARE=\\<server>\public\homedrives\<user> He has the home directory mounted to H:\. The operating system is Windows XP SP3. The worst part is that the installer errors on this and doesn't complete, so we can't get the thing installed. Does anyone know why he is getting this error and what we can do to fix it, or at least what we can do to work around it so that I can get the thing installed. Thanks! Grant -- View this message in context: http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/Can-t-write-to-PersonalFolder-on-a-network-path-tp6420699p6420699.html Sent from the wix-users mailing list archive at Nabble.com. ------------------------------------------------------------------------------ vRanger cuts backup time in half-while increasing security. With the market-leading solution for virtual backup and recovery, you get blazing-fast, flexible, and affordable data protection. Download your free trial now. http://p.sf.net/sfu/quest-d2dcopy1 _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
