Greetings,
The following excerpt of a Wix file is supposed to install, stop, start, and
uninstall a service (exact names have been tweaked):
<Component Id='MySvc'
Guid="5E7A07C7-9299-4992-A601-EBB79D441A83"
Win64='$(var.Win64)'>
<File Id='MySvcExe'
Source='$(var.TARGET_DIR)\$(var.MY_SERVICE_OUTPUT_NAME)'
KeyPath='yes' Checksum='yes'/>
<ServiceInstall Id="InstallMySvc"
Name="$(var.MY_SERVICE_SVC_NAME)"
DisplayName="$(var.MY_SERVICE_DISPLAY_NAME)"
Type="ownProcess"
Start="auto"
Arguments="/install"
ErrorControl="normal"
Description="$(var.MY_SERVICE_DESCRIPTION)"
Account="[SERVICEACCOUNT]"
Password="[SERVICEPASSWORD]" />
<ServiceControl Id="StartMySvc"
Name="$(var.MY_SERVICE_SVC_NAME)"
Start="install"
Wait="yes" />
<ServiceControl Id="StopMySvcSvc"
Name="$(var.MY_SERVICE_SVC_NAME)"
Stop="both"
Wait="yes" />
<ServiceControl Id="UninstallMySvcSvc"
Name="$(var.MY_SERVICE_SVC_NAME)"
Remove="uninstall" >
<ServiceArgument>/uninstall</ServiceArgument>
</ServiceControl>
</Component>
I'm trying to install the resulting .MSI with the following command:
msiexec /norestart /lvx*+ mysvc.log /i mysvc.msi
The install fails and msiexec reports via GUI that the service failed to start.
Part of the log shows this:
MSI (s) (2C:D8) [13:17:05:419]: Executing op: RegCreateKey()
MSI (s) (2C:D8) [13:17:05:419]: Executing op:
ActionStart(Name=InstallServices,Description=Installing new
services,Template=Service: [2])
MSI (s) (2C:D8) [13:17:05:419]: Executing op:
ProgressTotal(Total=1,Type=1,ByteEquivalent=1300000)
MSI (s) (2C:D8) [13:17:05:419]: Executing op:
ServiceInstall(Name=My-Svc,DisplayName=My Svc,ImagePath="C:\Program
Files\My\My-Svc.exe"
/install,ServiceType=16,StartType=2,ErrorControl=1,,Dependencies=[~],,,Password=**********,Description=My
Backup Service,,)
MSI (s) (2C:D8) [13:17:06:060]: Executing op:
ActionStart(Name=RollbackServiceConfig,,)
MSI (s) (2C:D8) [13:17:06:060]: Executing op:
CustomActionSchedule(Action=RollbackServiceConfig,ActionType=3329,Source=BinaryData,Target=RollbackServiceConfig,CustomActionData=SchedServiceConfig)
MSI (s) (2C:D8) [13:17:06:060]: Executing op:
ActionStart(Name=ExecServiceConfig,,)
MSI (s) (2C:D8) [13:17:06:060]: Executing op:
CustomActionSchedule(Action=ExecServiceConfig,ActionType=3073,Source=BinaryData,Target=ExecServiceConfig,CustomActionData=SchedServiceConfigEURMy-SvcEUR0EURrestartEURrestartEURnoneEUR1EUR60EUREUR)
MSI (s) (2C:D8) [13:17:06:060]: Creating MSIHANDLE (8) of type 790536 for
thread 1496
MSI (s) (2C:34) [13:17:06:060]: Invoking remote custom action. DLL:
C:\Windows\Installer\MSIC5E2.tmp, Entrypoint: ExecServiceConfig
MSI (s) (2C:20) [13:17:06:060]: Generating random cookie.
MSI (s) (2C:20) [13:17:06:075]: Created Custom Action Server with PID 784
(0x310).
MSI (s) (2C:78) [13:17:06:091]: Running as a service.
MSI (s) (2C:78) [13:17:06:091]: Hello, I'm your 32bit Elevated custom action
server.
MSI (s) (2C!B8) [13:17:06:263]: Creating MSIHANDLE (9) of type 790531 for
thread 3000
MSI (s) (2C!B8) [13:17:06:263]: Closing MSIHANDLE (9) of type 790531 for thread
3000
MSI (s) (2C:34) [13:17:06:263]: Closing MSIHANDLE (8) of type 790536 for thread
1496
MSI (s) (2C:D8) [13:17:06:263]: Executing op:
ActionStart(Name=StartServices,Description=Starting services,Template=Service:
[1])
MSI (s) (2C:D8) [13:17:06:263]: Executing op:
ProgressTotal(Total=1,Type=1,ByteEquivalent=1300000)
MSI (s) (2C:D8) [13:17:06:263]: Executing op:
ServiceControl(,Name=My-Svc,Action=1,Wait=1,)
MSI (s) (2C:D8) [13:17:36:310]: Note: 1: 2205 2: 3: Error
MSI (s) (2C:D8) [13:17:36:310]: Note: 1: 2228 2: 3: Error 4: SELECT `Message`
FROM `Error` WHERE `Error` = 1920
MSI (c) (FC:38) [13:17:36:310]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
Error 1920. Service 'My Svc' (My-Svc) failed to start. Verify that you have
sufficient privileges to start system services.
MSI (s) (2C:D8) [13:17:49:482]: Note: 1: 2205 2: 3: Error
MSI (s) (2C:D8) [13:17:49:482]: Note: 1: 2228 2: 3: Error 4: SELECT `Message`
FROM `Error` WHERE `Error` = 1709
MSI (s) (2C:D8) [13:17:49:482]: Product: My (64-bit) -- Error 1920. Service 'My
Svc' (My-Svc) failed to start. Verify that you have sufficient privileges to
start system services.
MSI (s) (2C:D8) [13:18:19:482]: Note: 1: 2205 2: 3: Error
MSI (s) (2C:D8) [13:18:19:482]: Note: 1: 2228 2: 3: Error 4: SELECT `Message`
FROM `Error` WHERE `Error` = 1920
MSI (c) (FC:38) [13:18:19:482]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
Error 1920. Service 'My Svc' (My-Svc) failed to start. Verify that you have
sufficient privileges to start system services.
MSI (s) (2C:F0) [13:18:21:216]: I/O on thread 1796 could not be cancelled.
Error: 1168
Even with all information being logged, there still isn't enough to determine
the problem.
When I don't abort the install and the files are copied into their final
resting places, I can execute the following commands without any errors:
My-Svc.exe /install
sc start My-Svc
So it must be something wrong with the Wix file. Any clues why the service
fails to start? Any tips, references, resources, links useful for debugging
service installs using Wix?
Any and all help appreciated.
Eric.
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