Thanks for the reply.
They are from the same wixlib. And I'm 99% positive I have adhered to all the
component rules..
The only reason I can fathom for this occurring is the patch does not
recognise that a new application has installed the same component after the
patch. The reference to the component exists in the registry and has the 2
product references there but the patch seems to ignore this.  

Any other ideas please?

-----Original Message-----
From: Pally Sandher [mailto:pally.sand...@iesve.com] 
Sent: 28 January 2011 10:28
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] Problem when Uninstalling a Patch.

You broke the component rules some how. A less error prone way to deal
with shared files of this type is to use either a wixlib or a merge
module. That way you're guaranteed to install the exact same thing &
much less likely to break the component rules.

Palbinder Sandher 
Software Deployment & IT Administrator
T: +44 (0) 141 945 8500 
F: +44 (0) 141 945 8501 

http://www.iesve.com 
**Design, Simulate + Innovate with the <Virtual Environment>**
Integrated Environmental Solutions Limited. Registered in Scotland No.
SC151456 
Registered Office - Helix Building, West Of Scotland Science Park,
Glasgow G20 0SP
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-----Original Message-----
From: Ruth Storrs [mailto:rsto...@sdl.com] 
Sent: 27 January 2011 17:51
To: General discussion for Windows Installer XML toolset.
Subject: [WiX-users] Problem when Uninstalling a Patch.

Hello,

So the order of installation is;

Install Product A.
Install Patch A - which contains a new additional file called new.dll
with a version of 1.0, this file is installed to a shared location.
Install Product B - which contains the file new.dll but has version 1.1,
this file is installed to the same shared location.

If you then uninstall Patch A the new.dll is removed from the shared
location leaving no new.dll installed at all.

The component GUIDs are the exact same too.

Have you any suggestions on why this might be happening?

Thanks for any help,
Ruth

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