Hi all, (I was out on a vacation so sorry for the late reply). A verbose log of the uninstall process: ---------------------------------------------------------------------------- -------------- === Verbose logging started: 29/08/2010 11:04:15 Build type: SHIP UNICODE 5.00.7600.00 Calling process: C:\Windows\SysWOW64\msiexec.exe === MSI (c) (F0:9C) [11:04:15:293]: Font created. Charset: Req=0, Ret=0, Font: Req=, Ret=Arial
MSI (c) (F0:9C) [11:04:15:293]: Font created. Charset: Req=0, Ret=0, Font: Req=, Ret=Arial MSI (c) (F0:B4) [11:04:15:293]: Resetting cached policy values MSI (c) (F0:B4) [11:04:15:293]: Machine policy value 'Debug' is 0 MSI (c) (F0:B4) [11:04:15:293]: ******* RunEngine: ******* Product: OutlookRedemptionLibrary.msi ******* Action: ******* CommandLine: ********** MSI (c) (F0:B4) [11:04:15:293]: Client-side and UI is none or basic: Running entire install on the server. MSI (c) (F0:B4) [11:04:15:293]: Grabbed execution mutex. MSI (c) (F0:B4) [11:04:15:309]: Cloaking enabled. MSI (c) (F0:B4) [11:04:15:309]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (F0:B4) [11:04:15:309]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (60:E8) [11:04:15:356]: Running installation inside multi-package transaction C:\Users\Nir\Documents\Visual Studio 2010\Projects\OutlookRedemptionLibrary\OutlookRedemptionLibrary\bin\Debug\Ou tlookRedemptionLibrary.msi MSI (s) (60:E8) [11:04:15:356]: Grabbed execution mutex. MSI (s) (60:30) [11:04:15:356]: Resetting cached policy values MSI (s) (60:30) [11:04:15:356]: Machine policy value 'Debug' is 0 MSI (s) (60:30) [11:04:15:356]: ******* RunEngine: ******* Product: C:\Users\Nir\Documents\Visual Studio 2010\Projects\OutlookRedemptionLibrary\OutlookRedemptionLibrary\bin\Debug\Ou tlookRedemptionLibrary.msi ******* Action: ******* CommandLine: ********** MSI (s) (60:30) [11:04:15:356]: Machine policy value 'DisableUserInstalls' is 0 MSI (s) (60:30) [11:04:15:356]: Machine policy value 'LimitSystemRestoreCheckpointing' is 0 MSI (s) (60:30) [11:04:15:356]: Note: 1: 1717 2: Outlook Redemption Library MSI (s) (60:30) [11:04:15:356]: Note: 1: 2205 2: 3: Error MSI (s) (60:30) [11:04:15:356]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1717 MSI (s) (60:30) [11:04:15:356]: Calling SRSetRestorePoint API. dwRestorePtType: 1, dwEventType: 102, llSequenceNumber: 0, szDescription: "Removed Outlook Redemption Library". MSI (s) (60:30) [11:04:24:200]: The call to SRSetRestorePoint API succeeded. Returned status: 0, llSequenceNumber: 633. MSI (s) (60:30) [11:04:24:200]: End dialog not enabled MSI (s) (60:30) [11:04:24:200]: Original package ==> C:\Users\Nir\Documents\Visual Studio 2010\Projects\OutlookRedemptionLibrary\OutlookRedemptionLibrary\bin\Debug\Ou tlookRedemptionLibrary.msi MSI (s) (60:30) [11:04:24:200]: Package we're running from ==> C:\Windows\Installer\4bb0fd.msi MSI (s) (60:30) [11:04:24:200]: APPCOMPAT: Uninstall Flags override found. MSI (s) (60:30) [11:04:24:200]: APPCOMPAT: Uninstall VersionNT override found. MSI (s) (60:30) [11:04:24:200]: APPCOMPAT: Uninstall ServicePackLevel override found. MSI (s) (60:30) [11:04:24:200]: APPCOMPAT: looking for appcompat database entry with ProductCode '{383ECEE5-5ADF-411C-8FAF-F3F60DB31451}'. MSI (s) (60:30) [11:04:24:200]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (60:30) [11:04:24:216]: MSCOREE not loaded loading copy from system32 MSI (s) (60:30) [11:04:24:216]: Note: 1: 2205 2: 3: MsiFileHash MSI (s) (60:30) [11:04:24:216]: Machine policy value 'DisablePatch' is 0 MSI (s) (60:30) [11:04:24:216]: Machine policy value 'AllowLockdownPatch' is 0 MSI (s) (60:30) [11:04:24:216]: Machine policy value 'DisableMsi' is 0 MSI (s) (60:30) [11:04:24:216]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (60:30) [11:04:24:216]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (60:30) [11:04:24:216]: Product {383ECEE5-5ADF-411C-8FAF-F3F60DB31451} is not managed. MSI (s) (60:30) [11:04:24:216]: Running product '{383ECEE5-5ADF-411C-8FAF-F3F60DB31451}' with user privileges: It's not assigned. MSI (s) (60:30) [11:04:24:216]: Machine policy value 'DisableLUAPatching' is 0 MSI (s) (60:30) [11:04:24:216]: Machine policy value 'DisableFlyWeightPatching' is 0 MSI (s) (60:30) [11:04:24:216]: APPCOMPAT: looking for appcompat database entry with ProductCode '{383ECEE5-5ADF-411C-8FAF-F3F60DB31451}'. MSI (s) (60:30) [11:04:24:216]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (60:30) [11:04:24:216]: Transforms are not secure. MSI (s) (60:30) [11:04:24:216]: Note: 1: 2205 2: 3: Control MSI (s) (60:30) [11:04:24:216]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'c:\temp\redemption_uninstall.log'. MSI (s) (60:30) [11:04:24:216]: Command Line: REMOVE=ALL CURRENTDIRECTORY=C:\Users\Nir\Documents\Visual Studio 2010\Projects\OutlookRedemptionLibrary\OutlookRedemptionLibrary\bin\Debug CLIENTUILEVEL=2 CLIENTPROCESSID=5872 MSI (s) (60:30) [11:04:24:216]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{A8E9AE24-CCFF-4972-886C-8CBED3F45D13}'. MSI (s) (60:30) [11:04:24:216]: Product Code passed to Engine.Initialize: '{383ECEE5-5ADF-411C-8FAF-F3F60DB31451}' MSI (s) (60:30) [11:04:24:216]: Product Code from property table before transforms: '{383ECEE5-5ADF-411C-8FAF-F3F60DB31451}' MSI (s) (60:30) [11:04:24:216]: Product Code from property table after transforms: '{383ECEE5-5ADF-411C-8FAF-F3F60DB31451}' MSI (s) (60:30) [11:04:24:216]: Product registered: entering maintenance mode MSI (s) (60:30) [11:04:24:216]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-user. MSI (s) (60:30) [11:04:24:216]: Product {383ECEE5-5ADF-411C-8FAF-F3F60DB31451} is not managed. MSI (s) (60:30) [11:04:24:216]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (60:30) [11:04:24:216]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (60:30) [11:04:24:216]: MSI_LUA: Elevation required to install product, will prompt for credentials MSI (s) (60:30) [11:04:27:537]: MSI_LUA: Credential Request return = 0x0 MSI (s) (60:30) [11:04:27:537]: MSI_LUA: Elevated credential consent provided. Install will run elevated MSI (s) (60:30) [11:04:27:537]: Note: 1: 2205 2: 3: MsiPackageCertificate MSI (s) (60:30) [11:04:27:537]: Note: 1: 2205 2: 3: MsiDigitalCertificate MSI (s) (60:30) [11:04:27:537]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'. MSI (s) (60:30) [11:04:27:537]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'. MSI (s) (60:30) [11:04:27:537]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explore r 3: 2 MSI (s) (60:30) [11:04:27:537]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (s) (60:30) [11:04:27:537]: Specifed source is already in a list. MSI (s) (60:30) [11:04:27:537]: User policy value 'SearchOrder' is 'nmu' MSI (s) (60:30) [11:04:27:537]: Machine policy value 'DisableBrowse' is 0 MSI (s) (60:30) [11:04:27:537]: Machine policy value 'AllowLockdownBrowse' is 0 MSI (s) (60:30) [11:04:27:537]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (60:30) [11:04:27:537]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (60:30) [11:04:27:537]: Product {383ECEE5-5ADF-411C-8FAF-F3F60DB31451} is not managed. MSI (s) (60:30) [11:04:27:537]: Running product '{383ECEE5-5ADF-411C-8FAF-F3F60DB31451}' with user privileges: It's not assigned. MSI (s) (60:30) [11:04:27:537]: Adding new sources is allowed. MSI (s) (60:30) [11:04:27:537]: Package name retrieved from configuration data: 'OutlookRedemptionLibrary.msi' MSI (s) (60:30) [11:04:27:537]: Note: 1: 2205 2: 3: Error MSI (s) (60:30) [11:04:27:537]: Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (s) (60:30) [11:04:27:537]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (60:30) [11:04:27:537]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (60:30) [11:04:27:537]: Product {383ECEE5-5ADF-411C-8FAF-F3F60DB31451} is not managed. MSI (s) (60:30) [11:04:27:537]: Running product '{383ECEE5-5ADF-411C-8FAF-F3F60DB31451}' with elevated privileges: Proper credentials provided for LUA. MSI (s) (60:30) [11:04:27:537]: PROPERTY CHANGE: Adding REMOVE property. Its value is 'ALL'. MSI (s) (60:30) [11:04:27:537]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\Nir\Documents\Visual Studio 2010\Projects\OutlookRedemptionLibrary\OutlookRedemptionLibrary\bin\Debug'. MSI (s) (60:30) [11:04:27:537]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '2'. MSI (s) (60:30) [11:04:27:537]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '5872'. MSI (s) (60:30) [11:04:27:537]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0 MSI (s) (60:30) [11:04:27:537]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is '5c47e998b1d4a642875ce20de2cc4793'. MSI (s) (60:30) [11:04:27:537]: RESTART MANAGER: Session opened. MSI (s) (60:30) [11:04:27:537]: TRANSFORMS property is now: MSI (s) (60:30) [11:04:27:537]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'. MSI (s) (60:30) [11:04:27:537]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'. MSI (s) (60:30) [11:04:27:537]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\AppData\Roaming MSI (s) (60:30) [11:04:27:537]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\Favorites MSI (s) (60:30) [11:04:27:537]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\AppData\Roaming\Microsoft\Windows\Network Shortcuts MSI (s) (60:30) [11:04:27:537]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\Documents MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\AppData\Roaming\Microsoft\Windows\Printer Shortcuts MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\AppData\Roaming\Microsoft\Windows\Recent MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\AppData\Roaming\Microsoft\Windows\SendTo MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\AppData\Roaming\Microsoft\Windows\Templates MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\ProgramData MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\AppData\Local MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\Pictures MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\AppData\Roaming\Microsoft\Windows\Start Menu\Programs MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\AppData\Roaming\Microsoft\Windows\Start Menu MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\Desktop MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (s) (60:30) [11:04:27:553]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup MSI (s) (60:30) [11:04:27:568]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs MSI (s) (60:30) [11:04:27:568]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu MSI (s) (60:30) [11:04:27:568]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop MSI (s) (60:30) [11:04:27:568]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts MSI (s) (60:30) [11:04:27:568]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 MSI (s) (60:30) [11:04:27:568]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding AdminUser property. Its value is '1'. MSI (s) (60:30) [11:04:27:568]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI (s) (60:30) [11:04:27:568]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Nir'. MSI (s) (60:30) [11:04:27:568]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding Installed property. Its value is '00:00:00'. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\4bb0fd.msi'. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\Nir\Documents\Visual Studio 2010\Projects\OutlookRedemptionLibrary\OutlookRedemptionLibrary\bin\Debug\Ou tlookRedemptionLibrary.msi'. MSI (s) (60:30) [11:04:27:568]: Machine policy value 'MsiDisableEmbeddedUI' is 0 MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: PatchPackage MSI (s) (60:30) [11:04:27:568]: Machine policy value 'DisableRollback' is 0 MSI (s) (60:30) [11:04:27:568]: User policy value 'DisableRollback' is 0 MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding UILevel property. Its value is '3'. === Logging started: 29/08/2010 11:04:27 === MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding Preselected property. Its value is '1'. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding SHIMFLAGS property. Its value is '512'. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'. MSI (s) (60:30) [11:04:27:568]: Doing action: INSTALL MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: ActionText Action start 11:04:27: INSTALL. MSI (s) (60:30) [11:04:27:568]: Running ExecuteSequence MSI (s) (60:30) [11:04:27:568]: Doing action: ValidateProductID MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: ActionText Action start 11:04:27: ValidateProductID. MSI (s) (60:30) [11:04:27:568]: Doing action: CostInitialize MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:27: ValidateProductID. Return value 1. MSI (s) (60:30) [11:04:27:568]: Machine policy value 'MaxPatchCacheSize' is 10 MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'. MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: Patch MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: PatchPackage MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: MsiPatchHeaders MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: __MsiPatchFileList MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: PatchPackage MSI (s) (60:30) [11:04:27:568]: Note: 1: 2228 2: 3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId` MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: Patch Action start 11:04:27: CostInitialize. MSI (s) (60:30) [11:04:27:568]: Doing action: FileCost MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:27: CostInitialize. Return value 1. MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: MsiAssembly MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: Class MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: Extension MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: TypeLib Action start 11:04:27: FileCost. MSI (s) (60:30) [11:04:27:568]: Doing action: CostFinalize MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:27: FileCost. Return value 1. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'. MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: MsiAssembly MSI (s) (60:30) [11:04:27:568]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ? MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding INSTALLLOCATION property. Its value is 'C:\Program Files (x86)\Redemption'. MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: Patch MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: Condition MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Modifying INSTALLLOCATION property. Its current value is 'C:\Program Files (x86)\Redemption'. Its new value: 'C:\Program Files (x86)\Redemption\'. MSI (s) (60:30) [11:04:27:568]: Target path resolution complete. Dumping Directory table... MSI (s) (60:30) [11:04:27:568]: Note: target paths subject to change (via custom actions or browsing) MSI (s) (60:30) [11:04:27:568]: Dir (target): Key: TARGETDIR , Object: C:\ MSI (s) (60:30) [11:04:27:568]: Dir (target): Key: WindowsFolder , Object: C:\Windows\ MSI (s) (60:30) [11:04:27:568]: Dir (target): Key: ProgramFilesFolder , Object: C:\Program Files (x86)\ MSI (s) (60:30) [11:04:27:568]: Dir (target): Key: INSTALLLOCATION , Object: C:\Program Files (x86)\Redemption\ MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'. MSI (s) (60:30) [11:04:27:568]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Redemption\redemption.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0). Action start 11:04:27: CostFinalize. MSI (s) (60:30) [11:04:27:568]: Doing action: InstallValidate MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:27: CostFinalize. Return value 1. MSI (s) (60:30) [11:04:27:568]: PROPERTY CHANGE: Deleting MsiRestartManagerSessionKey property. Its current value is '5c47e998b1d4a642875ce20de2cc4793'. MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: Dialog MSI (s) (60:30) [11:04:27:568]: Feature: Complete; Installed: Local; Request: Absent; Action: Absent MSI (s) (60:30) [11:04:27:568]: Component: redemption.dll; Installed: Local; Request: Absent; Action: Null MSI (s) (60:30) [11:04:27:568]: Component: __redemption.dll65; Installed: Null; Request: Absent; Action: Null MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: BindImage MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: ProgId MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: PublishComponent MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: SelfReg MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: Extension MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: Font MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: Shortcut MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: Class MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: Icon MSI (s) (60:30) [11:04:27:568]: Note: 1: 2205 2: 3: TypeLib Action start 11:04:27: InstallValidate. MSI (s) (60:30) [11:04:27:584]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'. MSI (s) (60:30) [11:04:27:584]: Note: 1: 2205 2: 3: BindImage MSI (s) (60:30) [11:04:27:584]: Note: 1: 2205 2: 3: ProgId MSI (s) (60:30) [11:04:27:584]: Note: 1: 2205 2: 3: PublishComponent MSI (s) (60:30) [11:04:27:584]: Note: 1: 2205 2: 3: SelfReg MSI (s) (60:30) [11:04:27:584]: Note: 1: 2205 2: 3: Extension MSI (s) (60:30) [11:04:27:584]: Note: 1: 2205 2: 3: Font MSI (s) (60:30) [11:04:27:584]: Note: 1: 2205 2: 3: Shortcut MSI (s) (60:30) [11:04:27:584]: Note: 1: 2205 2: 3: Class MSI (s) (60:30) [11:04:27:584]: Note: 1: 2205 2: 3: Icon MSI (s) (60:30) [11:04:27:584]: Note: 1: 2205 2: 3: TypeLib MSI (s) (60:30) [11:04:27:584]: Note: 1: 2727 2: MSI (s) (60:30) [11:04:27:584]: Note: 1: 2205 2: 3: FilesInUse MSI (s) (60:30) [11:04:27:584]: Note: 1: 2727 2: MSI (s) (60:30) [11:04:27:584]: Doing action: InstallInitialize MSI (s) (60:30) [11:04:27:584]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:27: InstallValidate. Return value 1. MSI (s) (60:30) [11:04:27:584]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (60:30) [11:04:27:584]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (60:30) [11:04:27:584]: BeginTransaction: Locking Server MSI (s) (60:30) [11:04:27:584]: Server not locked: locking for product {383ECEE5-5ADF-411C-8FAF-F3F60DB31451} MSI (s) (60:30) [11:04:30:969]: Note: 1: 2205 2: 3: ActionText MSI (s) (60:30) [11:04:30:969]: Note: 1: 2205 2: 3: ActionText MSI (s) (60:30) [11:04:30:969]: Note: 1: 2205 2: 3: ActionText Action start 11:04:27: InstallInitialize. MSI (s) (60:30) [11:04:30:969]: PROPERTY CHANGE: Deleting ProductToBeRegistered property. Its current value is '1'. MSI (s) (60:30) [11:04:30:985]: Note: 1: 2205 2: 3: Icon MSI (s) (60:30) [11:04:30:985]: Note: 1: 2228 2: 3: Icon 4: SELECT `Name`, `Data` FROM `Icon` MSI (s) (60:30) [11:04:30:985]: Doing action: ProcessComponents MSI (s) (60:30) [11:04:30:985]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:30: InstallInitialize. Return value 1. Action start 11:04:30: ProcessComponents. MSI (s) (60:30) [11:04:30:985]: Doing action: UnpublishFeatures MSI (s) (60:30) [11:04:30:985]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:30: ProcessComponents. Return value 1. Action start 11:04:30: UnpublishFeatures. MSI (s) (60:30) [11:04:30:985]: Doing action: RemoveRegistryValues MSI (s) (60:30) [11:04:30:985]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:30: UnpublishFeatures. Return value 1. Action start 11:04:30: RemoveRegistryValues. MSI (s) (60:30) [11:04:31:000]: Doing action: RemoveFiles MSI (s) (60:30) [11:04:31:000]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:31: RemoveRegistryValues. Return value 1. MSI (s) (60:30) [11:04:31:000]: Note: 1: 2205 2: 3: RemoveFile MSI (s) (60:30) [11:04:31:000]: Note: 1: 2205 2: 3: RemoveFile Action start 11:04:31: RemoveFiles. MSI (s) (60:30) [11:04:31:000]: Doing action: InstallFiles MSI (s) (60:30) [11:04:31:000]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:31: RemoveFiles. Return value 0. MSI (s) (60:30) [11:04:31:000]: Note: 1: 2205 2: 3: Patch MSI (s) (60:30) [11:04:31:000]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`File_`, `Patch`.`Header`, `Patch`.`Attributes`, `Patch`.`Sequence`, `Patch`.`StreamRef_` FROM `Patch` WHERE `Patch`.`File_` = ? AND `Patch`.`#_MsiActive`=? ORDER BY `Patch`.`Sequence` MSI (s) (60:30) [11:04:31:000]: Note: 1: 2205 2: 3: Error MSI (s) (60:30) [11:04:31:000]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1302 MSI (s) (60:30) [11:04:31:000]: Note: 1: 2205 2: 3: MsiSFCBypass MSI (s) (60:30) [11:04:31:000]: Note: 1: 2228 2: 3: MsiSFCBypass 4: SELECT `File_` FROM `MsiSFCBypass` WHERE `File_` = ? MSI (s) (60:30) [11:04:31:000]: Note: 1: 2205 2: 3: MsiPatchHeaders MSI (s) (60:30) [11:04:31:000]: Note: 1: 2228 2: 3: MsiPatchHeaders 4: SELECT `Header` FROM `MsiPatchHeaders` WHERE `StreamRef` = ? Action start 11:04:31: InstallFiles. MSI (s) (60:30) [11:04:31:000]: Doing action: WriteRegistryValues MSI (s) (60:30) [11:04:31:000]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:31: InstallFiles. Return value 1. Action start 11:04:31: WriteRegistryValues. MSI (s) (60:30) [11:04:31:000]: Doing action: RegisterUser MSI (s) (60:30) [11:04:31:000]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:31: WriteRegistryValues. Return value 1. Action start 11:04:31: RegisterUser. MSI (s) (60:30) [11:04:31:016]: Doing action: RegisterProduct MSI (s) (60:30) [11:04:31:016]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:31: RegisterUser. Return value 0. Action start 11:04:31: RegisterProduct. MSI (s) (60:30) [11:04:31:016]: Doing action: PublishFeatures MSI (s) (60:30) [11:04:31:016]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:31: RegisterProduct. Return value 1. Action start 11:04:31: PublishFeatures. MSI (s) (60:30) [11:04:31:016]: Doing action: PublishProduct MSI (s) (60:30) [11:04:31:016]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:31: PublishFeatures. Return value 1. Action start 11:04:31: PublishProduct. MSI (s) (60:30) [11:04:31:016]: Doing action: InstallFinalize MSI (s) (60:30) [11:04:31:016]: Note: 1: 2205 2: 3: ActionText Action ended 11:04:31: PublishProduct. Return value 1. MSI (s) (60:30) [11:04:31:016]: Running Script: C:\Windows\Installer\MSI4E42.tmp MSI (s) (60:30) [11:04:31:016]: PROPERTY CHANGE: Adding UpdateStarted property. Its value is '1'. MSI (s) (60:30) [11:04:31:032]: Machine policy value 'DisableRollback' is 0 MSI (s) (60:30) [11:04:31:032]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollb ack\Scripts 3: 2 MSI (s) (60:30) [11:04:31:032]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1025333392,LangId=1033,Pla tform=0,ScriptType=1,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttrib utes=1) Action start 11:04:31: InstallFinalize. MSI (s) (60:30) [11:04:31:032]: Executing op: ProductInfo(ProductKey={383ECEE5-5ADF-411C-8FAF-F3F60DB31451},ProductName=Ou tlook Redemption Library,PackageName=OutlookRedemptionLibrary.msi,Language=1033,Version=16777 216,Assignment=0,ObsoleteArg=0,,,PackageCode={A8E9AE24-CCFF-4972-886C-8CBED3 F45D13},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentF lags=2) MSI (s) (60:30) [11:04:31:032]: SHELL32::SHGetFolderPath returned: C:\Users\Nir\AppData\Roaming MSI (s) (60:30) [11:04:31:032]: Executing op: DialogInfo(Type=0,Argument=1033) MSI (s) (60:30) [11:04:31:032]: Executing op: DialogInfo(Type=1,Argument=Outlook Redemption Library) MSI (s) (60:30) [11:04:31:032]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescriptio n=Removing backup files,CleanupTemplate=File: [1]) MSI (s) (60:30) [11:04:31:032]: Executing op: SetBaseline(Baseline=0,) MSI (s) (60:30) [11:04:31:032]: Executing op: SetBaseline(Baseline=1,) MSI (s) (60:30) [11:04:31:032]: Executing op: ActionStart(Name=InstallInitialize,,) MSI (s) (60:30) [11:04:31:032]: Executing op: ProductUnregister(UpgradeCode={731EAFEB-9A7E-48F6-A631-14EEADDF0979}) MSI (s) (60:30) [11:04:31:032]: Note: 1: 1402 2: UNKNOWN\Products\5EECE383FDA5C114F8FA3F6FD03B4115\Transforms 3: 2 MSI (s) (60:30) [11:04:31:032]: Note: 1: 1402 2: UNKNOWN\Products\5EECE383FDA5C114F8FA3F6FD03B4115\Transforms 3: 2 MSI (s) (60:30) [11:04:31:032]: Scheduling file 'C:\Windows\Installer\4bb0fd.msi' for deletion during post-install cleanup (not post-reboot). MSI (s) (60:30) [11:04:31:047]: Note: 1: 1402 2: UNKNOWN\Products\5EECE383FDA5C114F8FA3F6FD03B4115\Usage 3: 2 MSI (s) (60:30) [11:04:31:047]: Executing op: ProductCPDisplayInfoUnregister() MSI (s) (60:30) [11:04:31:047]: Executing op: ProductUnpublish(PackageKey={A8E9AE24-CCFF-4972-886C-8CBED3F45D13}) MSI (s) (60:30) [11:04:31:047]: Executing op: UpgradeCodeUnpublish(UpgradeCode={731EAFEB-9A7E-48F6-A631-14EEADDF0979}) MSI (s) (60:30) [11:04:31:047]: Executing op: ProductUnpublishClient(,,) MSI (s) (60:30) [11:04:31:047]: Note: 1: 1402 2: UNKNOWN\Installer\Products\5EECE383FDA5C114F8FA3F6FD03B4115 3: 2 MSI (s) (60:30) [11:04:31:047]: Executing op: SourceListUnpublish(,) MSI (s) (60:30) [11:04:31:047]: Note: 1: 1402 2: UNKNOWN\Installer\Products\5EECE383FDA5C114F8FA3F6FD03B4115\SourceList 3: 2 MSI (s) (60:30) [11:04:31:047]: Executing op: ActionStart(Name=ProcessComponents,Description=Updating component registration,) MSI (s) (60:30) [11:04:31:063]: Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=24000) MSI (s) (60:30) [11:04:31:063]: Executing op: UnregisterSharedComponentProvider(Component={869E2B20-FCC0-423A-B553-39147E3 0A174},ProductCode={383ECEE5-5ADF-411C-8FAF-F3F60DB31451}) MSI (s) (60:30) [11:04:31:063]: Executing op: ComponentUnregister(ComponentId={869E2B20-FCC0-423A-B553-39147E30A174},,Bina ryType=0,PreviouslyPinned=1) MSI (s) (60:30) [11:04:31:063]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Redemption\redemption.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0). MSI (s) (60:30) [11:04:31:063]: Executing op: ActionStart(Name=UnpublishFeatures,Description=Unpublishing Product Features,Template=Feature: [1]) MSI (s) (60:30) [11:04:31:063]: Executing op: FeatureUnpublish(Feature=Complete,,Absent=2,Component=Cv[=Sc'e...@9$-rr)BJ4QM) MSI (s) (60:30) [11:04:31:063]: Note: 1: 1402 2: UNKNOWN\Installer\Features\5EECE383FDA5C114F8FA3F6FD03B4115 3: 2 MSI (s) (60:30) [11:04:31:063]: Executing op: ActionStart(Name=PublishProduct,Description=Publishing product information,) MSI (s) (60:30) [11:04:31:063]: Executing op: CleanupConfigData() MSI (s) (60:30) [11:04:31:063]: Executing op: RegisterPatchOrder(Continue=0,SequenceType=0,Remove=1) MSI (s) (60:30) [11:04:31:063]: Note: 1: 1402 2: UNKNOWN\Installer\Products\5EECE383FDA5C114F8FA3F6FD03B4115\Patches 3: 2 MSI (s) (60:30) [11:04:31:063]: Executing op: RegisterPatchOrder(Continue=0,SequenceType=1,Remove=1) MSI (s) (60:30) [11:04:31:063]: Executing op: CleanupConfigData(RemovingProduct=1) MSI (s) (60:30) [11:04:31:063]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserD ata\S-1-5-21-2411595961-2536857355-1604202661-1001\Products\5EECE383FDA5C114 F8FA3F6FD03B4115\Patches 3: 2 MSI (s) (60:30) [11:04:31:063]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=24000) MSI (s) (60:30) [11:04:31:063]: User policy value 'DisableRollback' is 0 MSI (s) (60:30) [11:04:31:063]: Machine policy value 'DisableRollback' is 0 MSI (s) (60:30) [11:04:31:063]: Calling SRSetRestorePoint API. dwRestorePtType: 0, dwEventType: 103, llSequenceNumber: 633, szDescription: "". MSI (s) (60:30) [11:04:31:063]: The call to SRSetRestorePoint API succeeded. Returned status: 0. MSI (s) (60:30) [11:04:31:063]: Unlocking Server MSI (s) (60:30) [11:04:31:094]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'. Action ended 11:04:31: InstallFinalize. Return value 1. Action ended 11:04:31: INSTALL. Return value 1. MSI (s) (60:30) [11:04:31:094]: Note: 1: 1724 MSI (s) (60:30) [11:04:31:094]: Note: 1: 2205 2: 3: Error MSI (s) (60:30) [11:04:31:094]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1724 MSI (s) (60:30) [11:04:31:094]: Note: 1: 2205 2: 3: Error MSI (s) (60:30) [11:04:31:094]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 MSI (s) (60:30) [11:04:31:094]: Product: Outlook Redemption Library -- Removal completed successfully. MSI (s) (60:30) [11:04:31:094]: Windows Installer removed the product. Product Name: Outlook Redemption Library. Product Version: 1.0.0.0. Product Language: 1033. Manufacturer: Odcanit ltd.. Removal success or error status: 0. MSI (s) (60:30) [11:04:31:094]: Deferring clean up of packages/files, if any exist MSI (s) (60:30) [11:04:31:094]: MainEngineThread is returning 0 MSI (s) (60:E8) [11:04:31:110]: RESTART MANAGER: Session closed. === Logging stopped: 29/08/2010 11:04:31 === MSI (s) (60:E8) [11:04:31:110]: User policy value 'DisableRollback' is 0 MSI (s) (60:E8) [11:04:31:110]: Machine policy value 'DisableRollback' is 0 MSI (s) (60:E8) [11:04:31:110]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (60:E8) [11:04:31:110]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollb ack\Scripts 3: 2 MSI (s) (60:E8) [11:04:31:110]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollb ack\Scripts 3: 2 MSI (s) (60:E8) [11:04:31:110]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (60:E8) [11:04:31:110]: Post-install cleanup: removing installer file 'C:\Windows\Installer\4bb0fd.msi' MSI (s) (60:E8) [11:04:31:110]: Restoring environment variables MSI (c) (F0:B4) [11:04:31:110]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (F0:B4) [11:04:31:110]: MainEngineThread is returning 0 === Verbose logging stopped: 29/08/2010 11:04:31 === ---------------------------------------------------------------------------- ------ The file and the registry entries are not removed. Thanks, Nir. _____________________________________ From: Blair-2 [via Windows Installer XML (WiX) toolset] [mailto:ml-node+5418777-1695654820-284...@n2.nabble.com] Sent: Friday, August 13, 2010 6:58 AM To: Nir Kornfeld Subject: Re: Trouble when uninstalling a WiX msi under 64-bit machines What does a verbose log say? -----Original Message----- From: NirK [mailto:[hidden email]] Sent: Thursday, August 12, 2010 3:46 AM To: [hidden email] Subject: [WiX-users] Trouble when uninstalling a WiX msi under 64-bit machines Hello all, I'm building a very simple WiX installer MSI, that simply copies and registers a COM library (The COM dll is a 32bit file). To create all the registry entries for the COM library, I used "heat.exe" (as Microsoft does not recommends using the self-reg option of the dll). Everything works fine when running my msi on a 32bit machine. When running it on a 64bit machine (I'm trying this on a 64-bit Windows 7 machine), the Installation phase works fine - everything is written to the correct place (file & registry entries), BUT when trying to uninstall - nothing is removed, the file and the registry entries are left as is. I have also removed all the code for the classes and typelib, so the installer will only copy the file, but still when uninstalling the file remains. Here is the wxs file: ____________________________________________ <?xml version="1.0" encoding="UTF-8"?> <Wix xmlns="http://schemas.microsoft.com/wix/2006/wi"> <Product Id="some-guid" Name="the name" Language="1033" Version="1.0.0.0" Manufacturer="myself" UpgradeCode="some-guid"> <Package InstallerVersion="200" Compressed="yes" /> <Media Id="1" Cabinet="media1.cab" EmbedCab="yes" /> <Directory Id="TARGETDIR" Name="SourceDir"> <Directory Id="ProgramFilesFolder"> <Directory Id="INSTALLLOCATION" Name="MyDir"> <Component Id="component1" Guid="{some-guid}" Win64="no"> <File Id="com_lib.dll" KeyPath="yes" Source="com_lib.dll" /> </Component> </Directory> </Directory> </Directory> <Feature Id="Complete" Level="1"> <ComponentRef Id="component1" /> </Feature> </Product> </Wix> ____________________________________________ Any ideas? Maybe the reference to "ProgramFilesFolder" is the problem? Thanks, Nir. -- View this message in context: http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/Trouble-when-u ninstalling-a-WiX-msi-under-64-bit-machines-tp5415625p5415625.html Sent from the wix-users mailing list archive at Nabble.com. ---------------------------------------------------------------------------- -- This SF.net email is sponsored by Make an app they can't live without Enter the BlackBerry Developer Challenge http://p.sf.net/sfu/RIM-dev2dev _______________________________________________ WiX-users mailing list [hidden email] https://lists.sourceforge.net/lists/listinfo/wix-users ---------------------------------------------------------------------------- -- This SF.net email is sponsored by Make an app they can't live without Enter the BlackBerry Developer Challenge http://p.sf.net/sfu/RIM-dev2dev _______________________________________________ WiX-users mailing list [hidden email] https://lists.sourceforge.net/lists/listinfo/wix-users ________________________________________ View message @ http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/Trouble-when-u ninstalling-a-WiX-msi-under-64-bit-machines-tp5415625p5418777.html To unsubscribe from Trouble when uninstalling a WiX msi under 64-bit machines, click here. -- View this message in context: http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/Trouble-when-uninstalling-a-WiX-msi-under-64-bit-machines-tp5415625p5474518.html Sent from the wix-users mailing list archive at Nabble.com. ------------------------------------------------------------------------------ Sell apps to millions through the Intel(R) Atom(Tm) Developer Program Be part of this innovative community and reach millions of netbook users worldwide. Take advantage of special opportunities to increase revenue and speed time-to-market. Join now, and jumpstart your future. http://p.sf.net/sfu/intel-atom-d2d _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users